JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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External reviews are not included in the AWS star rating for the product.
Exciting product
What do you like best about the product?
Jumpcloud makes it effortless to handle user and software management, as all data is consolidated into a single location. Adding or removing user access is a simple and uncomplicated process.
What do you dislike about the product?
It would be convenient if the admin login could be accessed from the same location as the regular user login. Additionally, it seems unnecessary to have a distinct email for the admin user, which can be confusing and require additional time to switch between accounts.
What problems is the product solving and how is that benefiting you?
Being able to access a tool that enables granting access to various other tools is incredibly beneficial. Furthermore, the ability to block a lost or stolen laptop and prevent unauthorized access to vital company information is truly remarkable.
Jumpcloud made my life easier
What do you like best about the product?
As it is a user administration tool in the cloud, it greatly speeds up our day-to-day activities in integrating new users hired into the JumpCloud system, with the entire configuration being able to be done there in about 5 or 10 minutes. You then attach a machine to the created user, and all the configuration can be done within the portal to suit the specific sector it will work in.
What do you dislike about the product?
As an administrator of a large number of users, I sometimes doubt whether or not the platform can do a specific action, and sometimes, I do not have a direct channel or particular support for my company directly from JumpCloud to take away this pain
What problems is the product solving and how is that benefiting you?
We mainly use JumpCloud as an SSO and access management tool, which serves us very well. It tends to make our lives and work dynamic, increasing our productivity by making end-user service complete faster.
Excellent Solution for Staff Identity
What do you like best about the product?
User friendly interface, easy to use, comprehensive staff identity
What do you dislike about the product?
For me, jump cloud is simply the best for staff identity
What problems is the product solving and how is that benefiting you?
I really dont have any problem with the solution
Easy to incorporate in our IT infra
What do you like best about the product?
Ease of use and security. Easy to integrate with other cloud offerings
What do you dislike about the product?
Pricing model per device and per user is flawed IMO
What problems is the product solving and how is that benefiting you?
Centralized device and user management
All the tools you need under one roof!
What do you like best about the product?
Jumpcloud is a phenomenal service that enables us to secure and automate most of our day-to-day tasks. From automated device enrollment and provisioning to key storage and single sign-on, it saves us so much time and frustration (if we had to use multiple systems). They are constantly adding features as well, and it's been great watching the platform grow over time!
What do you dislike about the product?
Being a young product that is constantly evolving, sometimes those growing pains do get shared with you. This is not the norm, though; overall, the platform is stable and reliable!
What problems is the product solving and how is that benefiting you?
It's about 80% of our entire IT stack all in one application. Before Jumpcloud we were managing all our devices individually and it was ridiculously time consuming. We first approached Jumpcloud mainly for it's MDM functionality (since it supports MacOS and Windows and we have a mixed device environment) but we quickly started using all the other features it has to offer to increase our user experience, automation, and security.
Best Linux authentication solution
What do you like best about the product?
Easier to deploy than any other solution. Easy to manage. It's just easy easy easy.
What do you dislike about the product?
Not much, maybe there could be live terminal feature rather than pushing commands.
What problems is the product solving and how is that benefiting you?
We are managing about 60-70 linux servers and with the Jumpcloud we don't have to mess around the SSH keys or creating users manually on linux hosts. Besides, it is very affordable.
Powerful and flexible tool for access management
What do you like best about the product?
Continual improvements and feature releases
Excellent development resources for implementation
Reasonable pricing
Highly configurable
Excellent development resources for implementation
Reasonable pricing
Highly configurable
What do you dislike about the product?
Password management is a newer available feature, still being worked on and improved
What problems is the product solving and how is that benefiting you?
We have been able to greatly simplify onboarding and offboarding of team members and manage devices and accounts.
Jumpcloud most awaited feature
What do you like best about the product?
Being able to manage devices. Since most of the companies prefer assigning devices to users right away.
What do you dislike about the product?
None so far, I'm still exploring the best use cases for Jumpcloud.
What problems is the product solving and how is that benefiting you?
The use of cloud directory service, since I don't need to setup another server for our directory service, it is ceonvenient to have cloud-based directory service nowadays.
One place for all IT pages
What do you like best about the product?
One place to visit to access various tools and urls which makes an engineer works faster and smarter.
What do you dislike about the product?
Nothing to specify, all the features are up to date.
What problems is the product solving and how is that benefiting you?
One place to access all the tools and pages details.
Every MSP needs Jumpcloud
What do you like best about the product?
We have been long-term partners of Jumpcloud. Our team has brought many ideas to the table- and Jumpcloud delivers on developing the tools we need to service our clients. We have been impressed with Jumpclouds ability to advance and become one of our most essential vendors. If you are looking for a partner that brings your IT needs and wishes to fruition, Jumpcloud is the vendor for your business.
What do you dislike about the product?
Jumpcloud is an investment. As an MSSP, this is a tool you need to have a game plan with. A developed company works excellently; for start-ups, I would look at partnering with an MSSP who has experience managing Jumpcloud, as the learning curve can be steep.
What problems is the product solving and how is that benefiting you?
Jumpcloud has allowed us to control our user management quickly and seamlessly. We can set up an onboarding user speedily and remove them just as efficiently. With Jumpcloud, you can forget many passwords but still put security as a top priority.
Recommendations to others considering the product:
It will make managing users much easier. Save the headache and use jumpcloud.
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