JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Streamlined User & Device Management
What do you like best about the product?
I like JumpCloud's simple SSO and the user interface that make user management easier. The laptop agent for managing MacBooks is particularly useful for me, saving me countless hours setting up laptops and deploying devices. I also appreciate that JumpCloud combines user management and device management, which was a key reason for switching from previous solutions like OneLogin and Addigy MDM. The initial setup was super easy, which is a great plus.
What do you dislike about the product?
The initial setup of JumpCloud could be more straightforward, especially during the QR code and 'I Already have an app' portion. Many iPhone users mistakenly scan the QR code with their camera, similar to how they would scan a restaurant menu. It needs to be easier to understand for less tech-savvy users.
What problems is the product solving and how is that benefiting you?
JumpCloud streamlines IT user management, device management, and deployment. It simplifies onboarding and offboarding, saving me countless hours in setting up and deploying laptops.
Jumpcloud
What do you like best about the product?
SCIM feature with couple of apps. Provisioning and deprovisioning made easy ! It saved me a lot of time with manual provisioning plus the community portal has a lot of great automation
What do you dislike about the product?
Outdated SSO documents with a couple of partners e.g Knowbe4. Steps were really not working so had to get help from both parties to complete a very simple integration
What problems is the product solving and how is that benefiting you?
Identity sprawl first and foremost. I joined our org without Jumpcloud yet so had to save all passwords in a password protect tool now things are getting better with JC in place.
Powerful IAM, MDM and Password Manager Tool
What do you like best about the product?
JumpCloud has been an essential tool for our IT team to consistently provide quality employee support by better managing our devices. This consistency is a must for any IT team in a fully remote work environment. The recent release of a dedicated password manager is huge plus for our organization as passwords are now more secure and organized than they were previously.
What do you dislike about the product?
MDM for Mac devices has caused issues in the past. This is mostly relating to having an invalid service token for the admin account when the OS was originally installed, forcing a reinstall the entire OS to get JumpCloud properly configured.
What problems is the product solving and how is that benefiting you?
JumpCloud has solved the most significant problem newly fully remote companies experience: MDM. Being able to properly manage and configure policies for Mac, Windows and Linux devices has improved the overall security of the organization.
Fantastic idP and device management! JumpCloud has it all!
What do you like best about the product?
JumpCloud is very simple to use. Very feature rich and can give you great control over SAML attributes. I like how you can assume the same ID/GID for users in an existing IPA environment so that permissions remain the same and I like how you can upload your own SSH keys, which can then be distributed to the servers that said users have access to. Customer support is top notch as well.
What do you dislike about the product?
Needs better software management for Windows/Mac. Had the right idea with chocolatey for Windows but seems to have been abandoned for the software catalog which uses winget. Would be awesome to have the same flexibility to deploy apps by just providing an app ID. Would also be great if additional Linux support could be added. For example, adding support for Alma Linux 8 and above for the JumpCloud agent.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us to move away all of our users from on-premise AD in order to unify credentials against our entire application landscape. It is also our MFA and MDM provider
One stop shop - from smb to enterprise company
What do you like best about the product?
All-in-one-stop shop. Every IT desire is included ->
- SSO with many builtin integrations
- Password Manager for your teams
- Easy to install/deploy JumpCloud agent
- Patch Management
- Conditional Access Policies
- Full MDM features
- Cloud RADIUS
- LDAP / IDP
- Secure access for sensitive asset
- Built-in policies that make your life easier (especially with EDRs)
All those great features and more are built into one platform that is SUPER EASY to use.
JumpCloud is a well-known company that adapts itself to new features, technologies and much more!
- SSO with many builtin integrations
- Password Manager for your teams
- Easy to install/deploy JumpCloud agent
- Patch Management
- Conditional Access Policies
- Full MDM features
- Cloud RADIUS
- LDAP / IDP
- Secure access for sensitive asset
- Built-in policies that make your life easier (especially with EDRs)
All those great features and more are built into one platform that is SUPER EASY to use.
JumpCloud is a well-known company that adapts itself to new features, technologies and much more!
What do you dislike about the product?
The only downside I found with JumpCloud is that some teams are not familiar with chocolatey, so application deployment sometimes might not be entirely straightforward to groups unfamiliar with chocolatey.
What problems is the product solving and how is that benefiting you?
- On-boarding and Off-boarding process
- Governance & Compliance
- Centerlize all my access into one place (IDP & SSO)
- Governance & Compliance
- Centerlize all my access into one place (IDP & SSO)
Best MDM tool
What do you like best about the product?
report generating is much more easy and the use of insights. Policy implementing even thou they need to developed more about hte managed and unmanafged devices and availability with mobile phones especially androids phone.
What do you dislike about the product?
so far so good i just need some features to be added such as managing handheld devices. Policy overlapping. Profile against device management
What problems is the product solving and how is that benefiting you?
as we are using the jump cloud eveywhere in our environment it is easy to manage user applications devices and policies in one platform
Awesome users management tool
What do you like best about the product?
I've been using JumpCloud for now over 2 years and never really had any issues, it has one of the nicest UI's that I've used before and has makes user management for all my servers no hassle.
What do you dislike about the product?
I can't really find much I did not like about JumpCloud, over the 2 years I've never experienced any outages (that affected me) nor have I experienced any issues from my staff.
What problems is the product solving and how is that benefiting you?
Managing multiple users can be a hassle over 5+ servers but with JumpCloud it has become super easy, I can just click a button and assign my staff to the servers they need access to.
A great tool for our small tech shop
What do you like best about the product?
JumpCloud is an easy to use solution that allows us to manage individual computers and other devices, without having a steep learning curve like some of the competition.
What do you dislike about the product?
I wish there was an easier way to enroll devices in the management. For instance, rather than running an installer and always entering a key, why can't I download and distribute an installer that's already linked to my account?
What problems is the product solving and how is that benefiting you?
It allows us to easily manage our devices installed in our fleet of fire apparatus. It ensures people don't do things they shouldn't, the devices don't get out of date, etc.
Security IT
What do you like best about the product?
JumpCloud include its ease of use, affordability, and scalability. Additionally, JumpCloud offers a wide range of integrations with other tools and applications, making it a highly customizable solution for IT management.
What do you dislike about the product?
more flexibility in managing user permissions.
What problems is the product solving and how is that benefiting you?
Implementing JumpCloud's SSO solution is straightforward, and its cloud-based architecture means that you can manage your authentication policies from a single console, regardless of the location or platform of your applications. This makes it an ideal solution for companies with a distributed workforce or a variety of different applications and systems to manage.
Best cloud-based directory service.
What do you like best about the product?
It provides centralised user management and authentication for many IT resources, including servers, laptops, desktops, and cloud-based applications. It allows organisations to manage and control user access to their systems and applications from a single console, regardless of the operating system or platform.
What do you dislike about the product?
I have some dislikes about the Device Based Access Control policy, it is one of the best security features provided by Jumpcloud, but sometimes it doesn't work as expected, which leads to removing the policy from use.
What problems is the product solving and how is that benefiting you?
JumpCloud helps solve the problem of managing user identities and access across multiple IT resources in a modern, cloud-based environment. As organisations increasingly adopt cloud services, remote work, and bring-your-own-device (BYOD) policies, the traditional on-premises directory services, such as Microsoft Active Directory, are becoming less effective. JumpCloud provides a cloud-based directory service enabling organisations to manage user identities and access various platforms, including Windows, Mac, Linux, and cloud applications, from a single console.
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