JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Awesome product
What do you like best about the product?
1. Features
2. Support
3. The way they are evolving
4. UI
5. Security
2. Support
3. The way they are evolving
4. UI
5. Security
What do you dislike about the product?
Sometimes we have to search for the thing that we need. Time consuming
What problems is the product solving and how is that benefiting you?
Control the machines remotely.
Very good service and easy working interface
What do you like best about the product?
Jumpcloud does not have so many problems and issues as Microsoft services. Because with the Microsoft issues happened very often.
What do you dislike about the product?
the reis no backup/restore option - to restore some last changes or lost commands.
What problems is the product solving and how is that benefiting you?
Jumpcloud support helps with configurations and setup.
Works like champ for my startup
What do you like best about the product?
Its very easy to setup sso and device management.
What do you dislike about the product?
Not as of now. Looks meeting all the needs.
What problems is the product solving and how is that benefiting you?
Manageing accesses at central places
Jumpcloud - your one stop shop for your Security and Directory needs
What do you like best about the product?
The ability to be Platform independent and have an eco system designed about Device Management and Security across your organization
What do you dislike about the product?
You need to have the expertize within your team to be able to fully take advantage of Jumpcloud. It is not as common yet and needs to have its own certification (same as Cisco has on CCNA or Microsoft on MCP)
What problems is the product solving and how is that benefiting you?
As we are in a transition from Start up to Scale up it helps us stay platform independent. It helps us no matter which direction we decide to go with our Enterprise Architecture
JumpCloud: Best AD tool in the market
What do you like best about the product?
It's pretty easy to set it up and get going; I loved how it integrates easily. We primarily use it as an SSO tool to authenticate our apps, and it works like a charm with little to no effort.
What do you dislike about the product?
So far we haven’t found anything that can be disliked in JumpCloud we have been using > 8-9 months and it works like a charm.
What problems is the product solving and how is that benefiting you?
We use it for SSO and active directory to help us ease the integration with the services without any hassle.
Amazing service combined with a great platform
What do you like best about the product?
Service that comes with the platform. When I had a question, I asked out rep, which was answered quickly.
What do you dislike about the product?
There is still plenty of items I wish I could do as a management of equipment that is still not available, but I am sure it will come soon.
What problems is the product solving and how is that benefiting you?
One place for Dell and Apple for us is a huge plus. Being able to provide user identity for our two different OS is terrific.
Fantastic
What do you like best about the product?
I use Jumpcloud's free tier to help manage user accounts within my homelab. It hasn't failed me yet and their easy to install agents help keep everything in sync. They even help me take care of menial tasks like applying OS updates across all of my VMs. Thanks!!!
What do you dislike about the product?
I haven't found anything yet not to absolutely love.
What problems is the product solving and how is that benefiting you?
SSO, LDAP, RADIUS, and mass system administration. These are all the sorts of things you would need a full IT staff for. I am but a simple home-labber, but I still get those same benefits with JumpCloud.
Easy to setup and maintain the client
What do you like best about the product?
The JumpCloud is straightforward to set up. Most likely, the user interface is clean and needed. The control center is accessible, and lots of prebuilt libraries to control the client.
What do you dislike about the product?
Password management on macOS is terrible. It will sync to your user account but rarely sync that same password to your FileVault (encryption) login. This causes users to have passwords from three changes ago as FileVault and their current for their user account.
What problems is the product solving and how is that benefiting you?
JumpCloud solved the problem that I can centrally control the devices with the policy applied, such as Cortana Disable, etc. There is a minimum time required to learn JumpCloud as Administrator since the program design is easier to understand.
It just makes sense
What do you like best about the product?
I like the efficiency jumpcloud provides to onboarding and off boarding users, devices, and resources. Jumpcloud makes it easy to control access to different services and tools. It's a software that maximizes efficiency and it truly just makes sense.
What do you dislike about the product?
I have had issues with jumpcloud support or documentation not being knowable or accurate enough which was a real bummer. I think they should invest in this area to improve the overall satisfaction among enterprise users.
What problems is the product solving and how is that benefiting you?
It's providing a source of truth and most importantly redundancy. Jumpcloud solves the LDAP as a service problem in a genius way which makes it easy to interstate with other like tools. It allows for a custom set up for any need.
JumpCloud - Or How I Learned to Love Someone Else's Forrest
What do you like best about the product?
Everything, what's not to like? JumpCloud has enabled me to manage my home computers and personal business acounts, as well as scale two separate companies with ease!
The User Group associations to all platforms make it simple and straightforward to provide access as needed. Having RADIUS, LDAP(S), MFA with Push & TOTP, and so many other features has been incredibly powerful and affordable for SMB.
The User Group associations to all platforms make it simple and straightforward to provide access as needed. Having RADIUS, LDAP(S), MFA with Push & TOTP, and so many other features has been incredibly powerful and affordable for SMB.
What do you dislike about the product?
The idea of more a-la-carte features both excites and frustrates me. As long as key features are not gated or impaired by having one or more "add-ons" purchased, I have no issue continue to use and implement them - as add-ons.
What problems is the product solving and how is that benefiting you?
Having a centralized dashboard for user associations to groups, devices, applications, and other has been incredibly helpful. Since starting to use the product in 2019, the dashboard has evolved immensely and only in ways that improve it's functionality.
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