JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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More than just an Identity Provider
What do you like best about the product?
centralised user & group management, device and access management (Linux, Mac & Windows), zero touch enrolements, device policies, os & patch management, and much much more ... all in one platform.
There are constant new features and improvements (remote desktop client, password manager ...). Keep up this great work.
There are constant new features and improvements (remote desktop client, password manager ...). Keep up this great work.
What do you dislike about the product?
- Only US Servers (no choice for EU)
- Limited partner/support program and cobtacts in europe
- Online certification and best practices for partners (still only basic certification avsilable)
- Limited partner/support program and cobtacts in europe
- Online certification and best practices for partners (still only basic certification avsilable)
What problems is the product solving and how is that benefiting you?
Fast device setup (zero touch enrolement) & Management
Enforce policies (OS Updates & Patches, disc encryption)
Central user & access management
2FA for VPN via Jumpcloud RADIUS
Enterprise WPA
SSO for multiple applications
sync groups & user assignments between different applications & cloud directories (Google, Microsoft, Personio ...)
... much more
Enforce policies (OS Updates & Patches, disc encryption)
Central user & access management
2FA for VPN via Jumpcloud RADIUS
Enterprise WPA
SSO for multiple applications
sync groups & user assignments between different applications & cloud directories (Google, Microsoft, Personio ...)
... much more
Easy for my team to manage
What do you like best about the product?
Centralized User Manager in the cloud. With our team fully remote, we have to tools to manage our company assets and control access.
What do you dislike about the product?
Trying to use the JumpCloud Password Manager, the UX is not great.
What problems is the product solving and how is that benefiting you?
With users completely remote and having to deploy devices directly from where we purchase, we can easily manage the devices and access using JumpCloud.
Moving to JumpCloud has been absolutely one of the best networking decisions we've made!
What do you like best about the product?
The centralized management of all of our users, computers (Mac and PC), management of SSO in one central space, and overall value. It's been a great platform for us with our multiple locations and many different types of platforms.
What do you dislike about the product?
Honestly, I don't really have any specific negatives. It's been a solid platform for us and we have no specific intention of leaving JC unless the pricing becomes prohibitive.
What problems is the product solving and how is that benefiting you?
Our old design used MS Active Directory for user and device management for our multiple locations. That created a need to have a VPN in place between our offices, and with the simple limitations of a locally hosted directory server, we struggled to maintain a secure and easy to use environment. And being a smaller organization with no internal IT professional, the overall management was just too much for us. JumpCloud has allowed us to continue to manage our user directory, and all of the other components, in house. That has saved us cost and allowed us a much greater level of security and flexibilty.
Modern Solution for Modern Problems
What do you like best about the product?
We live in a cloud-native world, and JumpCloud (finally) gives us a cloud-native solution to Identity Management, SSO, MDM, Patch Management, and Secure Endpoint Policy Enforcement, all wrapped up in a single platform! As an IT and Security Services Provider, I use Jumpcloud internally and highly recommend to all of my clients. I've found their support staff to be incredibly knowledgeable and responsive
What do you dislike about the product?
There isn't much to dislike to be completely frank, but there's always room for improvement. Policy management is a hard problem and I would love to see some of the same innovative energy that is evident across the platform geared towards making management of device and user policies more streamlined and automatable.
What problems is the product solving and how is that benefiting you?
Platform-independent Identity and Access Management is a huge selling point for JumpCloud, especially with the ability to easily centralize and manage your enterprise "local" and cloud accounts. Having MDM built-in to the same platform adds immense value and being highly customisable through the use of commands makes the JumpCloud platform an invaluable tool.
Great AD alternative
What do you like best about the product?
We needed an alternative to On-Prem AD and Azure AD and one which worked well with Windows and Mac, we came across Jumpcloud, it's a great service, easy to set up and manage with great features.
What do you dislike about the product?
It's a great service, I honestly can't think of anything that I dislike.
What problems is the product solving and how is that benefiting you?
Clients who require a service to manage their systems and make them more secure. THey usually have a mixed environment or Windows and Mac
Great Interface - Seemless Intergration
What do you like best about the product?
The interface has been a joy to work with, easy to use and organized to make administrative tasks a breeze.
What do you dislike about the product?
There is not much to complain about. Plan to use Jumpcloud for years to come.
What problems is the product solving and how is that benefiting you?
We have multiple devices using different IOS, Jumpcloud helps us authenticate no matter the platform.
Reliable cross-platform ecosystem thats easy to use for everyone
What do you like best about the product?
Centralized management for users, computers, policies, SAML, LDAP and more!
What do you dislike about the product?
I wish users could reset their passwords on mac via the system preferences, however the Jumpcloud app works just fine once users know how.
What problems is the product solving and how is that benefiting you?
Centralized user management and LDAP as a service. This helps organize our systems, users.
Nothing short of a great service
What do you like best about the product?
The fact that it's obvious to see that they are moving towards bettering an already great product. They are consistently adding new ways to make the overall experience enjoyable. This makes it feel like we are on one team.
What do you dislike about the product?
In my short time using jumpcloud I have not yet run into an issue that has not been resolved both by the sales team or by support.
What problems is the product solving and how is that benefiting you?
Serving as a cloud-based domain service allows me to help out my users effectively and from anywhere.
Great product
What do you like best about the product?
I've tested a lot of other MDMs and this is the only one that actually works
What do you dislike about the product?
I wish I had more access to other platforms
What problems is the product solving and how is that benefiting you?
Before jumpclpud all of our systems were out in a nebulous space and now they are all in one space. This is great for remote work
I wish I had JumpCloud earlier in my 10+ years consulting
What do you like best about the product?
Jumpcloud is one of the easiest ways to get your entire organization on board the 2FA train across all of your platforms. Its power is much greater than it's SSO offering, giving you device insights, package management, single click help desk requests, simple RADIUS deployment, and even cloud based LDAP! It's 10 user trial with zero limits also gave me enough time to plan and test implementation for its featureset. I highly recommend Jumpcloud
What do you dislike about the product?
It could use better real time insights and reporting, possibly an api endpoint for log store.
What problems is the product solving and how is that benefiting you?
It was hard to manage getting users to follow the rules of security across so many cloud based platforms. Being able to manage all credentials from a single cloud that has multiple avenues of 2FA solved this problem. Software provisioning during our onboarding process was also a mess that's been greatly improved with Jumpcloud's package deployment offerings.
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