JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Great Interface - Seemless Intergration
What do you like best about the product?
The interface has been a joy to work with, easy to use and organized to make administrative tasks a breeze.
What do you dislike about the product?
There is not much to complain about. Plan to use Jumpcloud for years to come.
What problems is the product solving and how is that benefiting you?
We have multiple devices using different IOS, Jumpcloud helps us authenticate no matter the platform.
Reliable cross-platform ecosystem thats easy to use for everyone
What do you like best about the product?
Centralized management for users, computers, policies, SAML, LDAP and more!
What do you dislike about the product?
I wish users could reset their passwords on mac via the system preferences, however the Jumpcloud app works just fine once users know how.
What problems is the product solving and how is that benefiting you?
Centralized user management and LDAP as a service. This helps organize our systems, users.
Nothing short of a great service
What do you like best about the product?
The fact that it's obvious to see that they are moving towards bettering an already great product. They are consistently adding new ways to make the overall experience enjoyable. This makes it feel like we are on one team.
What do you dislike about the product?
In my short time using jumpcloud I have not yet run into an issue that has not been resolved both by the sales team or by support.
What problems is the product solving and how is that benefiting you?
Serving as a cloud-based domain service allows me to help out my users effectively and from anywhere.
Great product
What do you like best about the product?
I've tested a lot of other MDMs and this is the only one that actually works
What do you dislike about the product?
I wish I had more access to other platforms
What problems is the product solving and how is that benefiting you?
Before jumpclpud all of our systems were out in a nebulous space and now they are all in one space. This is great for remote work
I wish I had JumpCloud earlier in my 10+ years consulting
What do you like best about the product?
Jumpcloud is one of the easiest ways to get your entire organization on board the 2FA train across all of your platforms. Its power is much greater than it's SSO offering, giving you device insights, package management, single click help desk requests, simple RADIUS deployment, and even cloud based LDAP! It's 10 user trial with zero limits also gave me enough time to plan and test implementation for its featureset. I highly recommend Jumpcloud
What do you dislike about the product?
It could use better real time insights and reporting, possibly an api endpoint for log store.
What problems is the product solving and how is that benefiting you?
It was hard to manage getting users to follow the rules of security across so many cloud based platforms. Being able to manage all credentials from a single cloud that has multiple avenues of 2FA solved this problem. Software provisioning during our onboarding process was also a mess that's been greatly improved with Jumpcloud's package deployment offerings.
Easy and efficient MDM solution
What do you like best about the product?
The rapid deployment and easy to configure for devices
What do you dislike about the product?
SOme addictional controls for Linux and an Endpoint solution. Remote support is also welcome.
What problems is the product solving and how is that benefiting you?
to provide centralized autentication and authorization policy based and to be able to wipe and monitor de use of the device
Amazing solution that overlaps multiple verticals
What do you like best about the product?
JC automates our (1) employee and (2) device lifecycle, keeps Office365 and Gsuite in-sync with our HRIS system as well as enables us to effortlessly roll out LDAP, SSO, a password manager and device policy and management for PC, Mac and iOS.
What do you dislike about the product?
JC currently doesn't allow "sleeping" or deactivating users. All users are billed unless deleted. It also doesn't have a good solution for contractors, "guests" or other external users to manage access. Hoping they work towards this.
What problems is the product solving and how is that benefiting you?
Its solving multiple problems, mainly being the automation and governance of employee and device lifecycle management. It also handles passwords, SSO, policy and remote support.
Wonderful Highly Recommend
What do you like best about the product?
Extremely customizable and MANY features available to help IT department manage systems.
What do you dislike about the product?
Some features are lacking or minimal, but overall the system works good for us.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps the IT department manage user access or account creation and system management for multiple users.
It's a fantastic tool
What do you like best about the product?
It is much better than active directory, it supercedes my expectations and I am consistently happy with how useful all the tools and functions are. It has replaced many tools we were previously using.
What do you dislike about the product?
The search function when finding device names struggles with multiple key words.
What problems is the product solving and how is that benefiting you?
Replacing active directory.
Jumpcloud is a really good platform to manage devices on multiple OS
What do you like best about the product?
Being able to manage MacOS, Windows and Linux machines.
We can create groups with policies and scripts for each system respectively.
Jumpcloud provides easy-to-use SSO configurations for many platforms.
We can create groups with policies and scripts for each system respectively.
Jumpcloud provides easy-to-use SSO configurations for many platforms.
What do you dislike about the product?
Some of the script templates are not up to date. Especially on MacOS, not all the scripts work on the later versions of the OS.
Most issues are related to Mac and do not apply to Windows or Linux
Most issues are related to Mac and do not apply to Windows or Linux
What problems is the product solving and how is that benefiting you?
Jumpcloud provided an all-in-one cloud identity provider that made it easy to have SSO across all of our platforms and solid device management for our organisation.organization
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