JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Comprehensive support and endless features creates an amazing experience with JumpCloud.
What do you like best about the product?
JumpCloud's extremely knowledgeable and trained support team makes resolve any issue an ease. Rarely do you find a product or company that has such good support. They're extremely attentive and are determined to help you resolve the issue.
Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
What do you dislike about the product?
Since the technology and how JumpCloud works is quite complex, there are sometimes issues with syncing and passwords. However, their support team was very helpful and tried their best to recreate the issue and provide a solution.
What problems is the product solving and how is that benefiting you?
JumpCloud solves a number of problems. Mainly for us, it provides a centralized system that manages users, devices, and applications. We can import users from Google Workspace seamlessly, add devices to JumpCloud, then bind the user to the device. Then we can assign automatically download applications and even provide SSO login.
SSO made easy
What do you like best about the product?
The best thing about JumpCloud is its centralized user access. With it, I can easily control who can access certain applications or information from anywhere in the world. This allows me to keep my data protected while also allowing colleagues and partners access without having to share individual passwords or credentials. In addition, the software integrates with many popular applications like Dropbox, G Suite, Office 365 and more which helps me save time by not having to manually transfer files between them.
Another great feature of JumpCloud is its ease of use – I don’t have to be tech savvy to set up and manage user accounts efficiently.
Another great feature of JumpCloud is its ease of use – I don’t have to be tech savvy to set up and manage user accounts efficiently.
What do you dislike about the product?
There are not many things I can say I dislike about it.
What problems is the product solving and how is that benefiting you?
Using JumpCloud's SSO platform also offers valuable security benefits such as two-factor authentication which helps protect user accounts from unauthorized access. The ability to limit permissions based on specific user roles ensures that only those who are authorized can gain access to sensitive data or applications.
Better endpoint control functionality, easy start than in Google Workspace and Microsoft Intune
What do you like best about the product?
Easy start, no fuss x10 workstation forever free trial, very detailed endpoint monitoring, support for remote workstation erase for Windows, Mac and Linux. I'll probably go with in after test driving similar functionality of Google Workspace and Microsoft Intune for our med-size org.
What do you dislike about the product?
No disadvantages have been discovered so far.
What problems is the product solving and how is that benefiting you?
MDM for Windows, Mac and Linux, context aware access and IdP
Great experience and system use
What do you like best about the product?
JumpCloud is a handy tool that helps my organization to stay on track and manage employee devices. We are still looking into learning more about its features. Excellent software.
What do you dislike about the product?
So far, there hasn't been anything that we dislike about JumpCloud. We haven't run into any problems or blockers. It's straightforward to use; all it takes is practice.
What problems is the product solving and how is that benefiting you?
As a zero-trust directory platform, we use it to authenticate, authorize, and manage users, devices, and applications. JumpCloud does it all through a shared directory in the cloud instead of through legacy, on-premises IT systems.
Incredible Game Changing Software
What do you like best about the product?
We deeply appreciate the versatility that Jumpcloud provides. The software utilization and simpleness makes it our best resource for our remote employees across the country!
What do you dislike about the product?
its not that we do not like anything about jumpcloud. Using Chocolately took some time of investment in order to learn that tool. After a bit it became easy to use! so the interface between apple and jumpcloud is amazing. Between jumpcloud & windows is a little more time consuming but still useful!
What problems is the product solving and how is that benefiting you?
Centralizing all of our devices! We struggled to access and manage all of the software updates with the various devices we had across apple, windows and linux! so this was an absolute game changer. Central control makes our lives easier and simplifies workflows to save our time to focus on more important business demands
Great product for our Mac enviroment
What do you like best about the product?
The UI/Interface is excellent and user-friendly. Any questions on usage are easily found on forums or through support. Would highly recommend to other buisnesses
What do you dislike about the product?
I don't know that there is something I dislike. I have used lots of different platforms and don't have anything negative to say about Jumpcloud in particular really.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to lock down our devices and truly know that they are secure. The Cloud Directory Services are also great when onboarding new users and upkeep of current ones.
This is amazing
What do you like best about the product?
This is very straightforward and easy to use. I always wondered why there's no vendor out there to fill in the gap where SMB only need minimal IT support. JumpCloud is the perfect fit. Now I only spend 5 minutes every month on IT support. this is awesome
What do you dislike about the product?
nothing! Jumpcloud is very easy to use! You just need to know a little bit about IT and then you will be fine, also the support is really good! emailing with them sounds like a real time chat!
What problems is the product solving and how is that benefiting you?
I have over 10 computers that I need manage in our office and JumpCloud made it a breeze. very simple UI and really helpful tutorials! and the support is really good!
Did an eval and POC on all the available solutions, jumpcloud won.
What do you like best about the product?
Feature rich. We came in only needing a cloud directory service, came out with many solutions that were able to replace and introduce new solutions for the staff
What do you dislike about the product?
A couple features were a bit half baked, but frankly i didnt 'need' those, they were added value to begin with.
What problems is the product solving and how is that benefiting you?
Google shop that was struggling to tie all services together into a single directory for IAM management, on/offboarding etc.
Off to a good start
What do you like best about the product?
We have started the implementation of JumpCloud at our org. We started with the password manager and are moving to the whole platform.
What do you dislike about the product?
Nothing so far. We have more to implement, but everything has been very smooth thus far.
What problems is the product solving and how is that benefiting you?
Consolidating the sources needed to manage users throughout our organization with a remote workforce.
Robust tools with easy onboarding procedure
What do you like best about the product?
It is one of the most accessible IT platforms to secure and pair devices and sets it to follow device policy. SSO connection to make the login procedure easy for our staff.
What do you dislike about the product?
No cons with the platform right now. It worked perfectly with our system, and we do not intend to switch it to another platform.
What problems is the product solving and how is that benefiting you?
Directory services and an administration directory are two of the most benefitting tools we use with JumpCloud. Regulating and adding new users to the system is easy with these two tools.
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