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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,926 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Jason O.

Jumpcloud - your all in one cloud identity provider.

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Junpcloud makes user management and authentication simple. You can choose from various auth methods such as SMAL, Radius, etc.
They also offer services such as password management and MFA.
What do you dislike about the product?
Jumpcloud isn't a one-for-one replacement of AD, so certain features aren't there.
What problems is the product solving and how is that benefiting you?
I've had great success using jumpcloud for Appple Mac computer login and management.


    Victor N.

A Game Changer for IT

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The ease of onboarding users on jump cloud vs using a domain controller on-premise or cloud base. No more having to access a virtual machine to add a user and modify the user account.
What do you dislike about the product?
Its a little pricey per user; usually, enterprise-level companies prefer other cloud domain controllers because of unlimited users. Yes, initial the cost for a cloud domain controller is a lot, but you don't have to worry in the next few years that your company will grow, and so will your AD monthly fees.
What problems is the product solving and how is that benefiting you?
The ease of creating or migrating a AD with our VM.


    Jessica F.

Jumpcloud has been a great tool for managing a remote workforce

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Jumpcloud is always developing new features for a remote-first workforce.
What do you dislike about the product?
The cost can add up, as the service is on a per user basis.
What problems is the product solving and how is that benefiting you?
Jumpcloud has been integral for managing our directory services, privileged access, single sign on, and user provision services.


    Shawn H.

My Experiance with JumpCloud

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
What do you like best about JumpCloud? I enjoy their support. Always there, always helpful, and willing to pull in more resources when it is over their head to come to a solution that works.
What do you dislike about the product?
I have not found a dislike of jump cloud yet. Maybe i don't have enough time in the day to learn more about what it can do.
What problems is the product solving and how is that benefiting you?
Evolving our business to adopt a standard way of using the computer in a new digital offsite envroments.


    Martin P.

Fantastic System

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
We were looking for a solution to get rid of our on premises servers and a better solution for managing our user accounts.
What do you dislike about the product?
I can't really give a good answer to this. We've been using the system for about 6 months and I have no complaints currently.
What problems is the product solving and how is that benefiting you?
The biggest problems that JumpCloud is solving for us are Cloud directory services, Password Policy Enforcement and Software Management. The software managment is probably the most beneficial as it eliminates a lot work for our administrators to deploy new machines without having to install so many softwares.


    Michael C.

Comprehensive support and endless features creates an amazing experience with JumpCloud.

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud's extremely knowledgeable and trained support team makes resolve any issue an ease. Rarely do you find a product or company that has such good support. They're extremely attentive and are determined to help you resolve the issue.

Second, they are constantly releasing new features and updating old issues. The ease of requesting features is great.
What do you dislike about the product?
Since the technology and how JumpCloud works is quite complex, there are sometimes issues with syncing and passwords. However, their support team was very helpful and tried their best to recreate the issue and provide a solution.
What problems is the product solving and how is that benefiting you?
JumpCloud solves a number of problems. Mainly for us, it provides a centralized system that manages users, devices, and applications. We can import users from Google Workspace seamlessly, add devices to JumpCloud, then bind the user to the device. Then we can assign automatically download applications and even provide SSO login.


    Miguel P.

SSO made easy

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
The best thing about JumpCloud is its centralized user access. With it, I can easily control who can access certain applications or information from anywhere in the world. This allows me to keep my data protected while also allowing colleagues and partners access without having to share individual passwords or credentials. In addition, the software integrates with many popular applications like Dropbox, G Suite, Office 365 and more which helps me save time by not having to manually transfer files between them.

Another great feature of JumpCloud is its ease of use – I don’t have to be tech savvy to set up and manage user accounts efficiently.
What do you dislike about the product?
There are not many things I can say I dislike about it.
What problems is the product solving and how is that benefiting you?
Using JumpCloud's SSO platform also offers valuable security benefits such as two-factor authentication which helps protect user accounts from unauthorized access. The ability to limit permissions based on specific user roles ensures that only those who are authorized can gain access to sensitive data or applications.


    Maxim C.

Better endpoint control functionality, easy start than in Google Workspace and Microsoft Intune

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
Easy start, no fuss x10 workstation forever free trial, very detailed endpoint monitoring, support for remote workstation erase for Windows, Mac and Linux. I'll probably go with in after test driving similar functionality of Google Workspace and Microsoft Intune for our med-size org.
What do you dislike about the product?
No disadvantages have been discovered so far.
What problems is the product solving and how is that benefiting you?
MDM for Windows, Mac and Linux, context aware access and IdP


    Computer & Network Security

Great experience and system use

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
JumpCloud is a handy tool that helps my organization to stay on track and manage employee devices. We are still looking into learning more about its features. Excellent software.
What do you dislike about the product?
So far, there hasn't been anything that we dislike about JumpCloud. We haven't run into any problems or blockers. It's straightforward to use; all it takes is practice.
What problems is the product solving and how is that benefiting you?
As a zero-trust directory platform, we use it to authenticate, authorize, and manage users, devices, and applications. JumpCloud does it all through a shared directory in the cloud instead of through legacy, on-premises IT systems.


    Jonathan A.

Incredible Game Changing Software

  • March 02, 2023
  • Review provided by G2

What do you like best about the product?
We deeply appreciate the versatility that Jumpcloud provides. The software utilization and simpleness makes it our best resource for our remote employees across the country!
What do you dislike about the product?
its not that we do not like anything about jumpcloud. Using Chocolately took some time of investment in order to learn that tool. After a bit it became easy to use! so the interface between apple and jumpcloud is amazing. Between jumpcloud & windows is a little more time consuming but still useful!
What problems is the product solving and how is that benefiting you?
Centralizing all of our devices! We struggled to access and manage all of the software updates with the various devices we had across apple, windows and linux! so this was an absolute game changer. Central control makes our lives easier and simplifies workflows to save our time to focus on more important business demands