JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Great product for our Mac enviroment
What do you like best about the product?
The UI/Interface is excellent and user-friendly. Any questions on usage are easily found on forums or through support. Would highly recommend to other buisnesses
What do you dislike about the product?
I don't know that there is something I dislike. I have used lots of different platforms and don't have anything negative to say about Jumpcloud in particular really.
What problems is the product solving and how is that benefiting you?
Jumpcloud allows us to lock down our devices and truly know that they are secure. The Cloud Directory Services are also great when onboarding new users and upkeep of current ones.
This is amazing
What do you like best about the product?
This is very straightforward and easy to use. I always wondered why there's no vendor out there to fill in the gap where SMB only need minimal IT support. JumpCloud is the perfect fit. Now I only spend 5 minutes every month on IT support. this is awesome
What do you dislike about the product?
nothing! Jumpcloud is very easy to use! You just need to know a little bit about IT and then you will be fine, also the support is really good! emailing with them sounds like a real time chat!
What problems is the product solving and how is that benefiting you?
I have over 10 computers that I need manage in our office and JumpCloud made it a breeze. very simple UI and really helpful tutorials! and the support is really good!
Did an eval and POC on all the available solutions, jumpcloud won.
What do you like best about the product?
Feature rich. We came in only needing a cloud directory service, came out with many solutions that were able to replace and introduce new solutions for the staff
What do you dislike about the product?
A couple features were a bit half baked, but frankly i didnt 'need' those, they were added value to begin with.
What problems is the product solving and how is that benefiting you?
Google shop that was struggling to tie all services together into a single directory for IAM management, on/offboarding etc.
Off to a good start
What do you like best about the product?
We have started the implementation of JumpCloud at our org. We started with the password manager and are moving to the whole platform.
What do you dislike about the product?
Nothing so far. We have more to implement, but everything has been very smooth thus far.
What problems is the product solving and how is that benefiting you?
Consolidating the sources needed to manage users throughout our organization with a remote workforce.
Robust tools with easy onboarding procedure
What do you like best about the product?
It is one of the most accessible IT platforms to secure and pair devices and sets it to follow device policy. SSO connection to make the login procedure easy for our staff.
What do you dislike about the product?
No cons with the platform right now. It worked perfectly with our system, and we do not intend to switch it to another platform.
What problems is the product solving and how is that benefiting you?
Directory services and an administration directory are two of the most benefitting tools we use with JumpCloud. Regulating and adding new users to the system is easy with these two tools.
Easy logging in with JumpCloud
What do you like best about the product?
I like how it is secure and brings you to one spot to login to most all of our tools.
What do you dislike about the product?
No complaints! Jumpcloud and the SSO/2FA are great ways to protect our login information.
What problems is the product solving and how is that benefiting you?
We are able to have most of our work apps and tools setup with JumpCloud SSO and it makes it great for easily logging into our accounts from one spot.
Easy to use and STELLAR customer support
What do you like best about the product?
It is a very intuitive dashboard and set up. Anything I got stuck on their customer support went above and beyond to help me resolve.
What do you dislike about the product?
Be even better if I didn't have to contact customer support at all!
What problems is the product solving and how is that benefiting you?
BambooHR and Azure AD synchronization
Easy to install and very robust
What do you like best about the product?
I like how straight forward and easy it is to add devices, create policies, device groups, policy groups and then push to all devices. Dashboards are organized in a way that is clear and easy to understand. I also really like this JumpCloud is cloud based and I can access from everywhere. Also the fact that it supports Linux, Windows, and Mac was a must have. There is also a very well documented University that you can reference if you get stuck.
What do you dislike about the product?
The Mac install was not nearly as straighforward as Windows, however I believe that is because of the way Apple controls their devices and is not a reflection on JumpCloud.
What problems is the product solving and how is that benefiting you?
JumpCloud allows me to enforce policies, install OS patches, add Single Sign-On all from the cloud. It also allows me to remotely support my users all from one pane of glass.
Jump Cloud - Cloud Ad Review
What do you like best about the product?
it is very Easy to mange remote-location Device no need to be created any Source of Truth server - Jump cloud can help you to manage to Infrastructure as well as Compliance Policy Deployemnt easily.
What do you dislike about the product?
Nothing there like dislike - But yes they just have to improve their Logs. Part some of the parts we can not able see the proper logs.
Logs part they must need to be improved.
Logs part they must need to be improved.
What problems is the product solving and how is that benefiting you?
We have around 200 assets all users are working from Home on Different Different Geo Locations and my organization has bought some new technology and we want to deploy that technology without disturbing users and we achieve that things easily with the help of jump cloud with accurate results.
Great product. innovative and continuously improving
What do you like best about the product?
Ease of use, makes deployments and adding new users very easy. Always releasing new features. Especially for Apple devices, it gives lots of control and management ability
What do you dislike about the product?
not really a dislike but more automation
What problems is the product solving and how is that benefiting you?
ease of deployment of new machines and new users. Also the ability to manage the machines after deployment is pretty awesome
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