JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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JumpCloud is the MDM provider you need!
What do you like best about the product?
JumpCloud places everything in one spot and gives me the power to cut off or provide access to any individual or group with just a few clicks. There is an awesome feature that JumpCloud provides which is their "MDM" feature that ensures that the JC agent is installed on all devices in my device fleet. If the agent is uninstalled for any reason, the MDM feature reinstalls it automatically so you don't have to worry about a rogue device! Another is the ability to push various policies to devices and have real-time updates on the posture of those policies. Any time there are issues with any of the policies bound to a device, JumpCloud provides the insight needed to take care of the issue. JumpCloud has saved my company a lot of money since they provide the tools I was paying for separately, such as remote assistance and policy management. I highly recommend purchasing and utilizing JumpCloud as this will provide any IT support specialist or equivalent with all the tools they need to manage their users and devices in one place.
What do you dislike about the product?
Due to the power of this JumpCloud environment, without the proper training, it can be dangerous to make changes without having a thorough understanding of what each setting or configuration will do to the workspace. I had an instance where I synced my company's Google Workspace account to our JumpCloud environment, which locked every employee out of Google and changed their passwords to match their JumpCloud user account information. Again, learn from my mistake and do your research before making changes to your JumpCloud environment! Their support team has been great with providing the assistance I need for figuring these things out and understanding the results of changes before they happen.
What problems is the product solving and how is that benefiting you?
We hosted a different MDM provider before swapping to JumpCloud. This other provider was full of bugs and often would extend the onboarding process from a single day to sometimes five days while I waited on their support team to get back to me. Since using JumpCloud, the onboarding process now takes less than a day since all software and settings can be provisioned directly within JumpCloud.
Directory System without the Hardware Headaches
What do you like best about the product?
I like how the directory-as-a-service model allows for the central management of credentials, devices, software, policies, and distribution without the maintenance of having on prem servers. This has been our answer to connecting all of our devices and credentials, so that there is uniformity between the different platforms used.
What do you dislike about the product?
So far, there has not been much to dislike. I think that they are growing so if there is anything that could be better, it is the development of new features within the system. As mentioned, these are being added.
What problems is the product solving and how is that benefiting you?
Jumpcloud is benefiting our organization in central management and uniformity in credentials. When you are using multiple platforms, having that uniformity helps with the simplicity of logging in and saving time trying to remember or searching for credentials. Additionally, when SSO is implemented, it allows our users to just click and move on.
Jumpcloud is very good tool for the access management
What do you like best about the product?
The security part I love it. Also the AD features are also very good.
What do you dislike about the product?
I do not dislike, but i don't like the UI of the Jumpclod and the colors of the UI.
What problems is the product solving and how is that benefiting you?
Jumpcloud is very useful for AD and MDM solutions for us.
Very easy solution to AD cloud
What do you like best about the product?
The product is very simple and powerful. We started to use JumpCloud to solve our SSO Login with google and AD. The solution is fantastic and help us to centralize our information and very easy to support our internal client.
What do you dislike about the product?
The sync when the user changes his password in google account. The user makes some confusion.
What problems is the product solving and how is that benefiting you?
JumpCloud help us to solve our AD Login with Google Business, very easy to integrate and the cloud solution is amazing.
ótimo
What do you like best about the product?
100% user-friendly platform that is easy to use and organize.
What do you dislike about the product?
I believe there is a lack of interaction with the Linux operating system.
What problems is the product solving and how is that benefiting you?
software update and security patches
Ace up the IT team's sleeve
What do you like best about the product?
Jumpcloud is an essential tool in our work today, giving us control over users and the machine fleet. It also provides us with complete autonomy and control over permissions.
What do you dislike about the product?
Today I don't see any negative points in the tool! So far, only joy.
What problems is the product solving and how is that benefiting you?
It provides us with control over users and access permissions. This greatly facilitates our day-to-day activities. It makes our work much more productive.
Modern Alternative to Active Directory
What do you like best about the product?
I love the simplicity of JumpCloud for user management. Add a user, bind to a machine, and log in 30 seconds later.
What do you dislike about the product?
Some of the newer features such as remote assist, don't seem to be well thought out. For example, to join a remote assist session, the remote user has to enter a lengthy alphanumeric code. However, give them time and I suspect they'll sort this out.
What problems is the product solving and how is that benefiting you?
JumpCloud helped us easily tackle remote authentication, identify and access management, and ensure access to our team's SAAS applications is secure as employees join and leave the company.
JumpCloud - real gem
What do you like best about the product?
I really like the platform support of Linux, MacOs and Windows. Also the iOS support is a great option which I will check very soon. I'm glad that the Google Workspaces integration works perfect for the admin needs.
What do you dislike about the product?
I'm not able to reply on this question except the additional need of Apple Management certificate, I'm sure that this will not be the case for the near future when Jumpcloud improves its systems.
What problems is the product solving and how is that benefiting you?
The main benefit from my point of view is the Endpoint Device Managem system which allows remote administration not only for the business but also for personal needs its great!
Very good & convenient and easy interface
What do you like best about the product?
Very good & convenient and has an easy interface and good support, and easy to install and manage.
What do you dislike about the product?
Some users had weird bugs in their first login.
What problems is the product solving and how is that benefiting you?
Increasing security and device management witout a physical server
JumpCloud is the future for cloud directories!
What do you like best about the product?
What I like most about JumpCloud is the seamless setting up of Apple devices and being able to push out policies and commands.
What do you dislike about the product?
That managing Windows machines are not as easy as managing Apple computers.
What problems is the product solving and how is that benefiting you?
I have no problems at the moment.
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