JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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External reviews are not included in the AWS star rating for the product.
Ace up the IT team's sleeve
What do you like best about the product?
Jumpcloud is an essential tool in our work today, giving us control over users and the machine fleet. It also provides us with complete autonomy and control over permissions.
What do you dislike about the product?
Today I don't see any negative points in the tool! So far, only joy.
What problems is the product solving and how is that benefiting you?
It provides us with control over users and access permissions. This greatly facilitates our day-to-day activities. It makes our work much more productive.
Modern Alternative to Active Directory
What do you like best about the product?
I love the simplicity of JumpCloud for user management. Add a user, bind to a machine, and log in 30 seconds later.
What do you dislike about the product?
Some of the newer features such as remote assist, don't seem to be well thought out. For example, to join a remote assist session, the remote user has to enter a lengthy alphanumeric code. However, give them time and I suspect they'll sort this out.
What problems is the product solving and how is that benefiting you?
JumpCloud helped us easily tackle remote authentication, identify and access management, and ensure access to our team's SAAS applications is secure as employees join and leave the company.
JumpCloud - real gem
What do you like best about the product?
I really like the platform support of Linux, MacOs and Windows. Also the iOS support is a great option which I will check very soon. I'm glad that the Google Workspaces integration works perfect for the admin needs.
What do you dislike about the product?
I'm not able to reply on this question except the additional need of Apple Management certificate, I'm sure that this will not be the case for the near future when Jumpcloud improves its systems.
What problems is the product solving and how is that benefiting you?
The main benefit from my point of view is the Endpoint Device Managem system which allows remote administration not only for the business but also for personal needs its great!
Very good & convenient and easy interface
What do you like best about the product?
Very good & convenient and has an easy interface and good support, and easy to install and manage.
What do you dislike about the product?
Some users had weird bugs in their first login.
What problems is the product solving and how is that benefiting you?
Increasing security and device management witout a physical server
JumpCloud is the future for cloud directories!
What do you like best about the product?
What I like most about JumpCloud is the seamless setting up of Apple devices and being able to push out policies and commands.
What do you dislike about the product?
That managing Windows machines are not as easy as managing Apple computers.
What problems is the product solving and how is that benefiting you?
I have no problems at the moment.
Intuitive and extensive
What do you like best about the product?
Ease of use.
Within the first day of the trial we already managed to connect devices (linux, windows and mac), setup SSO for all of our critical services, apply custom device policies, and integrate with our logging stack.
Within the first day of the trial we already managed to connect devices (linux, windows and mac), setup SSO for all of our critical services, apply custom device policies, and integrate with our logging stack.
What do you dislike about the product?
Registerging Mac devices is a bit tedious (at least compared to Linux/Windows)
What problems is the product solving and how is that benefiting you?
Central user management, simplified.
Employees Offboarding/Onboarding, devices monitoring, SSO - everything is simply easier now.
Employees Offboarding/Onboarding, devices monitoring, SSO - everything is simply easier now.
Streamlined and Efficient Program
What do you like best about the product?
I like how simple it is to install the agent onto the computer.
What do you dislike about the product?
Sometimes the agent loses connection, and you have to sign into the local admin and reactivate it. Also, a mobile friendly site would be great.
What problems is the product solving and how is that benefiting you?
We no longer had to run any on-site servers to manage our login/profiles
Extremely satisfied
What do you like best about the product?
Ability to bind users to devices
Management of devices. RADIUS server.
Software and Patch Management.
SSO availability with numerous connections
Management of devices. RADIUS server.
Software and Patch Management.
SSO availability with numerous connections
What do you dislike about the product?
I honestly can't think of anything I dislike right now.
What problems is the product solving and how is that benefiting you?
It keeps all credentials under one roof and allows me to push updates and patches to software from one console. The capability to use RADIUS using the same credentials is a benifit.
Simplifies provisioning
What do you like best about the product?
Authentication of Mac's, software management
What do you dislike about the product?
Branding ability is limited for MSP's deploying it.
What problems is the product solving and how is that benefiting you?
Easily the best feature is user provisioning and security on Mac's
JumpCloud is a great replacement for on premise Active Directory.
What do you like best about the product?
The endpoint security is and SSO option is great for us. It is a cost effective replacement for on premise Active Directory.
What do you dislike about the product?
The screens could use more filtering options on user groups, device groups and policy and software mgt as having 100s of users and devices makes searching an issue.
What problems is the product solving and how is that benefiting you?
Being able to lock out a user as the endpoint in near real time is a tremendous security feature for us.
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