JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Intuitive and extensive
What do you like best about the product?
Ease of use.
Within the first day of the trial we already managed to connect devices (linux, windows and mac), setup SSO for all of our critical services, apply custom device policies, and integrate with our logging stack.
Within the first day of the trial we already managed to connect devices (linux, windows and mac), setup SSO for all of our critical services, apply custom device policies, and integrate with our logging stack.
What do you dislike about the product?
Registerging Mac devices is a bit tedious (at least compared to Linux/Windows)
What problems is the product solving and how is that benefiting you?
Central user management, simplified.
Employees Offboarding/Onboarding, devices monitoring, SSO - everything is simply easier now.
Employees Offboarding/Onboarding, devices monitoring, SSO - everything is simply easier now.
Streamlined and Efficient Program
What do you like best about the product?
I like how simple it is to install the agent onto the computer.
What do you dislike about the product?
Sometimes the agent loses connection, and you have to sign into the local admin and reactivate it. Also, a mobile friendly site would be great.
What problems is the product solving and how is that benefiting you?
We no longer had to run any on-site servers to manage our login/profiles
Extremely satisfied
What do you like best about the product?
Ability to bind users to devices
Management of devices. RADIUS server.
Software and Patch Management.
SSO availability with numerous connections
Management of devices. RADIUS server.
Software and Patch Management.
SSO availability with numerous connections
What do you dislike about the product?
I honestly can't think of anything I dislike right now.
What problems is the product solving and how is that benefiting you?
It keeps all credentials under one roof and allows me to push updates and patches to software from one console. The capability to use RADIUS using the same credentials is a benifit.
Simplifies provisioning
What do you like best about the product?
Authentication of Mac's, software management
What do you dislike about the product?
Branding ability is limited for MSP's deploying it.
What problems is the product solving and how is that benefiting you?
Easily the best feature is user provisioning and security on Mac's
JumpCloud is a great replacement for on premise Active Directory.
What do you like best about the product?
The endpoint security is and SSO option is great for us. It is a cost effective replacement for on premise Active Directory.
What do you dislike about the product?
The screens could use more filtering options on user groups, device groups and policy and software mgt as having 100s of users and devices makes searching an issue.
What problems is the product solving and how is that benefiting you?
Being able to lock out a user as the endpoint in near real time is a tremendous security feature for us.
Versatile cloud identity solution
What do you like best about the product?
Jump cloud features a varying array of tools to accomplish a huge number of administrative tasks for managing your infrastructure. It can serve as a direct AD replacement, it features identity management, Device Management, remote control and a host of other fantastic features. The list of what it can do always seems to be growing.
What do you dislike about the product?
The pricing structure for a large group wasn't as inexpensive as I had hoped. It's still a good price for the value it offers.
What problems is the product solving and how is that benefiting you?
We looked at jump cloud as it identity management solution. The other features were just a bonus. The fact that you can completely import your existing act, directory domain makes It's super easy to get started.
Comprehensive and doesn’t take a team to manage!
What do you like best about the product?
JumpCloud is not only a comprehensive IAM/MDM/Directory mgmt platform, but the integration between the components and intuitive UI makes management of the platform easy and takes less hours vs multiple other tools to achieve the same or less result. Oh, and support is great too!
What do you dislike about the product?
JumpCloud isn't necessarily the best option for each of the components but overall it's a very strong option!
What problems is the product solving and how is that benefiting you?
It brings multiple tools into a single UI saving money and time. I also love pulling directory services into this platform bs 100% Azire AD. We use less people for mgmt of these tools now.
Jump Cloud is a complete solution that saves a lot of overhead cost and time !
What do you like best about the product?
The fact that it's a cloud solution and we do not need to do any overhead maintaining servers.
What do you dislike about the product?
The interface could be organized in a more ergonomic way with a better coloured theme
What problems is the product solving and how is that benefiting you?
Jumpcloud helped us reduce our manhours previously allocated to manage equipments across different operating systems.
JumpCloud - The best open directory platform.
What do you like best about the product?
The best thing about JumpCloud is it allows managing everything, like users, devices, applications and network
What do you dislike about the product?
SSO pre-configuration is not available for all the service providers
What problems is the product solving and how is that benefiting you?
It provides one centralised platform for easy management instead of having different platforms for idp, mdm etc.
JumpCloud is one of the best tools for IT professionals, I feel safe using it.
What do you like best about the product?
The intuitiveness, ease, and extensive set of tools. As for intuitiveness, it is undoubtedly what I admire most about JumpCloud, the advantage is the ease of insertion of the tool within an organization, as it is easy to move around and teach how to use it.
In relation to the ease of administering the machines, it promotes speed and agility for the initial and end user. And the number of tools makes it possible to concentrate daily use needs in the information technology support sector.
In relation to the ease of administering the machines, it promotes speed and agility for the initial and end user. And the number of tools makes it possible to concentrate daily use needs in the information technology support sector.
What do you dislike about the product?
Only the JumpCloud sales team, as they are not very understanding of their customers regarding values and their real needs.
What problems is the product solving and how is that benefiting you?
Assigning users through the cloud system, controlling password expiration with easy reset by the end user, adding administrator permissions to the cloud account, recording user activity on machines, creating groups by operating system, and sector in which our employee works.
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