JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Very simple to use and a very powerfull tool.
What do you like best about the product?
The beatiful GUI is awesome, its clean and confortable to use.
What do you dislike about the product?
Its hard to say that about a very complete console.
What problems is the product solving and how is that benefiting you?
Issues about inventory are much faster to resolv and when we vinculated jumpcloud to our AD, we have the world on the nav.
Very Simple Directory System you can setup in minutes.
What do you like best about the product?
Ease of Use is Great! It is a great system!
What do you dislike about the product?
Nothing. There are some limitations, but once you learn its limits, Usually there are other avenues to achieve similar results.
What problems is the product solving and how is that benefiting you?
Needed a cloud-based Directory System, and that's what it provides remote authentication to local PCs
JumpCloud has a lot of features that make it very easy to use and a great all rounder product.
What do you like best about the product?
JumpCloud has basically everything you need. Yes, some of the stuff needs work but the company is actively working on making the product better.
What do you dislike about the product?
JumpCloud SSO is lacking compared to Google SSO. Setting up SSO in JumpCloud is far more confusing than Google's. If JumpCloud worked on improving its SSO integration to make it competitive with Google's, then it would take JumpCloud to the next level
What problems is the product solving and how is that benefiting you?
JumpCloud allows my team to manage and roll out packages, maintain devices, users, and passwords, and help remotely assist users. All of this saves us money, time, and upkeep. If we needed to go to other vendors for this stuff, it would make everything more congested, and we would waste a lot of time, but since everything is centralized, it allows the team to be more efficient.
Easy to setup and get going its the perfect software for the SSO bridge you need.
What do you like best about the product?
you have control of all the user accounts and are able to manage everything ranging from email to shared network drives in 1 simple interface. perfect for a company with over 5 users.
What do you dislike about the product?
You need to have IT background as a systems administrator to be able to setup and manage or you will be the one thats in the cloud instead of using the cloud to keep your job organized.
What problems is the product solving and how is that benefiting you?
Jumpcloud seems to easy integrate Active Directory users with email accounts and network storage so you could easily add and remove users and change permissions.
All-in-one, great to start and grow
What do you like best about the product?
I like both Identity, MFA, and device management is built in. I also love I can write conditional policies to restrict some services to company-managed devices. With other solutions, you need to invest a lot of effort to properly connect different tools together. Also, it is much more affordable than buying 5 different vendors, and they keep adding new features, most of them free. My only regret is not finding them before we started our company.
What do you dislike about the product?
I don't like the users being sorted by the last name. At least, even if its default, it should be able to be changed. I never sort my employees by their last names. Password manager can also be improved.
What problems is the product solving and how is that benefiting you?
Identity management, endpoint management, and push notifications for authentication. It even supports RADIUS and even our office network will be more secure thanks to them.
JumpCloud is the answer to our IT prayers especially when dealing with clients who are remote.
What do you like best about the product?
I am so happy to to use JumpCloud 2FA on managed devices. This added security for logging into a computer, helps decrease attack surface and perfect for a lot of the users who are always on the go.
What do you dislike about the product?
As a MSP , I'd like all features available to us as a NFR, so we can test and bring added value to our clients. Most recently is the password manager. I don't like the new billing structure. T 10 users should remain free anything above should be billed for the difference.
What problems is the product solving and how is that benefiting you?
Managing computers outside of an office with security policies. This is helping us move clients off on premise equipment with cloud directory.
It’s a very great platform to access ur resources and make ur business experiences a whole better
What do you like best about the product?
The interface is intuitive and innovative
Very easy to use device management settings
Very easy to use device management settings
What do you dislike about the product?
The price needs to be better adjusted for maximum marketing
What problems is the product solving and how is that benefiting you?
So far I haven't saw any issue so far along
Excellent solution to centralize and secure your devices and users !
What do you like best about the product?
The solution is easy to use and the GUI is intuitive. They release a lot of features all year round and the support is responsive.
It's also easy to integrate JumpCloud with Microsoft Azure and synchronize the groups you want.
We were able to easily set up native encryption on our devices (Windows, macOS and Linux) with JumpCloud's pre-configured policies.
We also like the SSH user management which is really easy to set up. Interesting for Microsoft Active Directory users who want to use a centralized SSH management.
It's also easy to integrate JumpCloud with Microsoft Azure and synchronize the groups you want.
We were able to easily set up native encryption on our devices (Windows, macOS and Linux) with JumpCloud's pre-configured policies.
We also like the SSH user management which is really easy to set up. Interesting for Microsoft Active Directory users who want to use a centralized SSH management.
What do you dislike about the product?
There is really a lack of effort in the translation of the platform. I think at least the user console could be translated into several languages
Also, it's impossible to extract attributes from the Active Directory with the integration and it prevents us from using attributes within the platform.
It would also be possible to adjust their pricing for people who want to use most of their features.
Also, it's impossible to extract attributes from the Active Directory with the integration and it prevents us from using attributes within the platform.
It would also be possible to adjust their pricing for people who want to use most of their features.
What problems is the product solving and how is that benefiting you?
Their LDAPS and RADIUS services are really useful for our needs and to secure our connections with the MFA.
It is also easy to add SSO connectors with their 830 pre-configured connectors.
We are currently working on adding all of our tools to an SSO connection when possible and with the support of OIDC connectors, it will be even easier.
It is also easy to add SSO connectors with their 830 pre-configured connectors.
We are currently working on adding all of our tools to an SSO connection when possible and with the support of OIDC connectors, it will be even easier.
Excellent system that's constantly improving
What do you like best about the product?
An identity management system that works really well. Device management thats easy to use. Policy management that works.
What do you dislike about the product?
Nothing so far, I'm yet to use certain areas of the system
What problems is the product solving and how is that benefiting you?
User logins to devices, policy management and secuity. Password management is also a nice bonus.
A great alternative to Active Directory
What do you like best about the product?
I really enjoy how it connect my users securely to their devices, servers, networks, apps, and files. I can use JumpCloud as my active directory. I find much better to use the some of the alternatives in the market
What do you dislike about the product?
This is more of a wish. I really would like to have a RRM tool included for supporting devices. I don't think this is thier fault it is more of an apple issue.
What problems is the product solving and how is that benefiting you?
Managed Apple devices including IOS Iphones Ipad and Mac computers along with Windows and android devices. This allows me to deploy the resources those employees painlessly
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