JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Works as advertised
What do you like best about the product?
The set up instructions are clear and suppo is responsive and helpful.
What do you dislike about the product?
I wish thr MDM for iOS had more granular controls like JAMF.
What problems is the product solving and how is that benefiting you?
I was able to replace several unconnected user management products into one simple solution.
Excellent software. Well thought through and engineered. Very easy to use.
What do you like best about the product?
Control over the endpoint. I can grant admin access dynamically to users.
What do you dislike about the product?
Patching is still a little difficult to use.
What problems is the product solving and how is that benefiting you?
Clouded directory services.
Really impressed with JumpCloud so far
What do you like best about the product?
JumpCloud is really easy to configure. The security features it adds are a must-have for any workforce that is distributed.
What do you dislike about the product?
Cost is higher than I feel it should be.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us have consistent authentication not only for our in-office staff but also for our remote and travelling workers.
jumpcloud review
What do you like best about the product?
Jumpcloud makes it easy to have one password without comprimising security .
What do you dislike about the product?
I understand that jumpcloud is very secure but sometimes it can be annoying using the authenticator app multiple times a day when being logged out
What problems is the product solving and how is that benefiting you?
Jumpcloud helps to keep all of my work information/log-ins secure
Cloud Managed RDM
What do you like best about the product?
Easily managed Multiple Operating System in cloud with centralized users and software inventory
What do you dislike about the product?
Multiple dashboard for client and administrator
What problems is the product solving and how is that benefiting you?
easily manage linux, windows and mac with centralized users with a single dashboard
One of the Best Products Out for Easily Integrating LDAP and RADIUS Authentication
What do you like best about the product?
I'm a Huge Fan of the Microsoft 365 Integration for RADIUS. This has been a huge help for meeting compliance requirements without having to deploy on-premise servers. I'm also really impressed with the Two-Factor Authentication capabilities, which enable us to have 2FA for both Users and Administrators when authenticating via RADIUS to our Wireless Networks or when Admins need to administer a Switch, Firewall, etc.
What do you dislike about the product?
The Mobile Device Management tools within JumpCloud are currently a bit limited, in my opinion. I'm assuming these will grow over time, and I would consider moving to a singular platform like JumpCloud if & when the functionality becomes available because I'm already leveraging both Intune and JAMF. I've only tested the JumpCloud MDM tools on two (2) IOS and one (1) Andriod device, but prefer Microsoft Intune or JAMF for performing this type of administration and management.
What problems is the product solving and how is that benefiting you?
We are leveraging JumpCloud for Network Authentication (802.1x) through the RADIUS Server functionality. We have integrated our Microsoft 365/Azure tenant with JumpCloud RADIUS, which allows our End-Users to authenticate to our Corporate Wireless Networks with their AD Credentials and Two-Factor Authentication. Additionally, our Network & Firewall Administrators leverage JumpCloud for Authenticating with 2FA to our FortiGate Firewalls, Cisco Switches, Cisco Wireless Controllers and APs.
A perfect solution.
What do you like best about the product?
Jumpcloud is the industry leader in this space. We use Jumpcloud for our entire org and it has allowed us better visibility into some of our core processes and we are happy we went this direction.
What do you dislike about the product?
To be honest there really isn't anything negative that I have to say about Jumpcloud. Nothing that would be outside of the realm of nitpicking. This tool has it all.
What problems is the product solving and how is that benefiting you?
It has allowed us to get better metrics on our machines and what is going on with them at all times. This has been a pain point for the longest time and jump cloud has solved those.
Good support and prompt response.
What do you like best about the product?
It has an option that can categorize the Employee type separately. It handles the user accounts in a nice manner with an alert for Password expired, scheduled suspend the account, etc.
Can push the plugins easily without any issues.
Can push the plugins easily without any issues.
What do you dislike about the product?
We don't have an option to restore the account with one click rather we need to pull the data in JSON and then manually we need to create it. If we could have this option then it's good.
What problems is the product solving and how is that benefiting you?
The JC agent which we install to bind the device is easy for us to track for compliance activity.
Easy way to pull the log records from the JC application.
Easy way to pull the log records from the JC application.
Great Product
What do you like best about the product?
I like that I can have any os use it to authenticate to our IAM. Works flawlessly.
What do you dislike about the product?
The policies for devices is lacking and requires another solution to use for endpoint management.
What problems is the product solving and how is that benefiting you?
Authentication to Okta.
Simply administration of devices and accounts
What do you like best about the product?
e3 Civic High is a small, public charter that provides a MacBook Air to each of our over 500 staff and students. We use a variety of software tools to manage devices and accounts over a range of services with a staff of only two while maintaining the privacy requirements of FERPA as well as our state reporting requirements. The ability to integrate with many commonly used systems and script integrations with our unique systems dramatically reduces the amount of time we spend on routine tasks allowing us to provide more resources to educational endeavors while continuing to provide quality service.
What do you dislike about the product?
We have run into a few user interface performance issues around our special cases where specific sets of machines are available to all users.
What problems is the product solving and how is that benefiting you?
JumpCloud maintains our identity and provides SSO across a wide range of tools.
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