JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Patrick B.

Modern domainless is finally here!

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
I love the ease of seeing and managing the fleet of devices and users we have from the cloud without any need for a domain or VPN. It also works across Windows, Mac, and Linux with very little complication...something that I have not seen from any competitors.
What do you dislike about the product?
My biggest gripe is that I cannot prevent users with Admin access from getting rid of the Jumpcloud client if they chose to do so. This is a massive loophole that can lead to lost data with a malicious employee.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving my ability to manage user workstations and credentials with a remote workforce that is spread out across the country and even overseas. I would say our ability to manage users and workstation data has been greatly improved.


    Program Development

Make Active Directory management easier

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
The flexibility of administering an active directory without hassle, and support for rolling back for if need be for changes
What do you dislike about the product?
Unable to automatically withdraw Sudo access from the user after being manually assigned.
What problems is the product solving and how is that benefiting you?
Active Directory administration and command upon to easily manage devices by just running code (Powershell)


    Scott H.

It’s been amazing. Very easy to use and setup in minutes

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
Being able to do IdP, SSO, and Device Management in one place
What do you dislike about the product?
Some of the policies and things don't apply automatically to the device. Software install doesn't work all the time
What problems is the product solving and how is that benefiting you?
Being able to do device management is helping us with our It audits


    Collin G.

Ease of use

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
It is easy to set up users on the platform. The user is able to log in immediately after the setup is complete. Setting a lock date for an account of a user makes it easy to manage multiple users whose contracts are about to expire. It is very simple for first time users and they also have a learning section whereby they provide learning materials for various things to do.
What do you dislike about the product?
The jumpcloud agent on the laptops at times usually does not automatically run. This makes it quite difficult/ cumbersome for users to change their password and also enforce password policies.
What problems is the product solving and how is that benefiting you?
Managing the organization's users, and enforcing password policies. We are able to have peace of mind knowing that users will be changing their passwords as per the organization's policy


    Hospital & Health Care

Effortless SSO Integration and Outstanding Support

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
I like how JumpCloud provides all enterprise logins in one place with SSO, giving me control of the access. I appreciate the clear communication and support offered by JumpCloud, and the interconnectivity works great. It helps to have both Windows and Apple fleets in one place, and the initial setup was easy.
What do you dislike about the product?
Apple integration, but it's an Apple problem. Keeping aligned with new Apple upgrades could be improved.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to manage SSO for enterprise logins in one place, control access, and manage Windows and Apple fleets together.


    Computer & Network Security

Cloud based Active Directory for SME's

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
Simplified Active Directory tool that makes managing multiple users across multiple Operating Systems easy and efficient.
What do you dislike about the product?
There are too many paid tiers to select from, which can become overwhelming. Some features can be tested during a trial period, which need to be monitored carefully.
What problems is the product solving and how is that benefiting you?
Fewer operation costs than managing and supporting an on-site Server. A more intuitive interface requires less training time.


    Information Technology and Services

I found this extremely helpful

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
API Automation is one of the key areas .
What do you dislike about the product?
I did not really check all the services.
What problems is the product solving and how is that benefiting you?
I have used that for a client and I haven't really used that in my organization


    Alex S.

Powerful MDM for IT Admins

  • August 01, 2022
  • Review provided by G2

What do you like best about the product?
I really like how intuitive the system environment is for managing not just Apple products, but Android and Windows as well. This has allowed us to allocate money that we would normally, back into the company.
What do you dislike about the product?
I'm not a fan of how difficult it can be to upload a custom app into the management system. This can be difficult because we manage and offer very specific applications to our users.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of only being able to manage one operating system in one environment. With JumpCloud, we can manage multiple different operating systems.


    Pedro V.

Tech Management made easy. period.

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
Not only is it incredibly easy to use for the average user. But the learning tutorials, help center and support provide you with all the knowledge, and confidence, for you to operate on your own. No need to call the IT guy, you can do this.
What do you dislike about the product?
Nothing so far. It's been working flawlessly since deployed at my company. I have not taken advantage of every single feature available so it's hard to pin point a negative yet.
What problems is the product solving and how is that benefiting you?
Device management has been extremely beneficial. The Mac/PC dual management in one-system was the main deciding factor in using Jumpcloud. We were running Apple Business Essentials, for Mac only and neglecting our PC oversight. JumpCloud solved that.


    CHRISTIAN E.

Smooth and friendly

  • July 25, 2022
  • Review provided by G2

What do you like best about the product?
Organize the activities that i received from my employeer
What do you dislike about the product?
Nothing at all, i feel really usefull and easy to use
What problems is the product solving and how is that benefiting you?
Can make a follow of my activities