JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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One of the Best Products Out for Easily Integrating LDAP and RADIUS Authentication
What do you like best about the product?
I'm a Huge Fan of the Microsoft 365 Integration for RADIUS. This has been a huge help for meeting compliance requirements without having to deploy on-premise servers. I'm also really impressed with the Two-Factor Authentication capabilities, which enable us to have 2FA for both Users and Administrators when authenticating via RADIUS to our Wireless Networks or when Admins need to administer a Switch, Firewall, etc.
What do you dislike about the product?
The Mobile Device Management tools within JumpCloud are currently a bit limited, in my opinion. I'm assuming these will grow over time, and I would consider moving to a singular platform like JumpCloud if & when the functionality becomes available because I'm already leveraging both Intune and JAMF. I've only tested the JumpCloud MDM tools on two (2) IOS and one (1) Andriod device, but prefer Microsoft Intune or JAMF for performing this type of administration and management.
What problems is the product solving and how is that benefiting you?
We are leveraging JumpCloud for Network Authentication (802.1x) through the RADIUS Server functionality. We have integrated our Microsoft 365/Azure tenant with JumpCloud RADIUS, which allows our End-Users to authenticate to our Corporate Wireless Networks with their AD Credentials and Two-Factor Authentication. Additionally, our Network & Firewall Administrators leverage JumpCloud for Authenticating with 2FA to our FortiGate Firewalls, Cisco Switches, Cisco Wireless Controllers and APs.
A perfect solution.
What do you like best about the product?
Jumpcloud is the industry leader in this space. We use Jumpcloud for our entire org and it has allowed us better visibility into some of our core processes and we are happy we went this direction.
What do you dislike about the product?
To be honest there really isn't anything negative that I have to say about Jumpcloud. Nothing that would be outside of the realm of nitpicking. This tool has it all.
What problems is the product solving and how is that benefiting you?
It has allowed us to get better metrics on our machines and what is going on with them at all times. This has been a pain point for the longest time and jump cloud has solved those.
Good support and prompt response.
What do you like best about the product?
It has an option that can categorize the Employee type separately. It handles the user accounts in a nice manner with an alert for Password expired, scheduled suspend the account, etc.
Can push the plugins easily without any issues.
Can push the plugins easily without any issues.
What do you dislike about the product?
We don't have an option to restore the account with one click rather we need to pull the data in JSON and then manually we need to create it. If we could have this option then it's good.
What problems is the product solving and how is that benefiting you?
The JC agent which we install to bind the device is easy for us to track for compliance activity.
Easy way to pull the log records from the JC application.
Easy way to pull the log records from the JC application.
Great Product
What do you like best about the product?
I like that I can have any os use it to authenticate to our IAM. Works flawlessly.
What do you dislike about the product?
The policies for devices is lacking and requires another solution to use for endpoint management.
What problems is the product solving and how is that benefiting you?
Authentication to Okta.
Simply administration of devices and accounts
What do you like best about the product?
e3 Civic High is a small, public charter that provides a MacBook Air to each of our over 500 staff and students. We use a variety of software tools to manage devices and accounts over a range of services with a staff of only two while maintaining the privacy requirements of FERPA as well as our state reporting requirements. The ability to integrate with many commonly used systems and script integrations with our unique systems dramatically reduces the amount of time we spend on routine tasks allowing us to provide more resources to educational endeavors while continuing to provide quality service.
What do you dislike about the product?
We have run into a few user interface performance issues around our special cases where specific sets of machines are available to all users.
What problems is the product solving and how is that benefiting you?
JumpCloud maintains our identity and provides SSO across a wide range of tools.
Easy to integrate. Very powerful and configurable
What do you like best about the product?
JumpCloud makes it easy to set up your user accounts and manage them. It is then easy to set up things such as Google SSO, and there are loads of helpful integration guides on their site
What do you dislike about the product?
Nothing so far. The platform is very powerful and so navigating the settings can be a bit overwhelming. But stick to what you need and you'll be ok. Again, the documentation is very good.
What problems is the product solving and how is that benefiting you?
Managing a user directory, integrating that with Google Suite and AWS.
Modern domainless is finally here!
What do you like best about the product?
I love the ease of seeing and managing the fleet of devices and users we have from the cloud without any need for a domain or VPN. It also works across Windows, Mac, and Linux with very little complication...something that I have not seen from any competitors.
What do you dislike about the product?
My biggest gripe is that I cannot prevent users with Admin access from getting rid of the Jumpcloud client if they chose to do so. This is a massive loophole that can lead to lost data with a malicious employee.
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving my ability to manage user workstations and credentials with a remote workforce that is spread out across the country and even overseas. I would say our ability to manage users and workstation data has been greatly improved.
Make Active Directory management easier
What do you like best about the product?
The flexibility of administering an active directory without hassle, and support for rolling back for if need be for changes
What do you dislike about the product?
Unable to automatically withdraw Sudo access from the user after being manually assigned.
What problems is the product solving and how is that benefiting you?
Active Directory administration and command upon to easily manage devices by just running code (Powershell)
It’s been amazing. Very easy to use and setup in minutes
What do you like best about the product?
Being able to do IdP, SSO, and Device Management in one place
What do you dislike about the product?
Some of the policies and things don't apply automatically to the device. Software install doesn't work all the time
What problems is the product solving and how is that benefiting you?
Being able to do device management is helping us with our It audits
Ease of use
What do you like best about the product?
It is easy to set up users on the platform. The user is able to log in immediately after the setup is complete. Setting a lock date for an account of a user makes it easy to manage multiple users whose contracts are about to expire. It is very simple for first time users and they also have a learning section whereby they provide learning materials for various things to do.
What do you dislike about the product?
The jumpcloud agent on the laptops at times usually does not automatically run. This makes it quite difficult/ cumbersome for users to change their password and also enforce password policies.
What problems is the product solving and how is that benefiting you?
Managing the organization's users, and enforcing password policies. We are able to have peace of mind knowing that users will be changing their passwords as per the organization's policy
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