JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Jump cloud opinion
What do you like best about the product?
Support is being very helpful, Managing users and devices is very easy with Jumpcloud
What do you dislike about the product?
i haven't find any, I like using jump cloud
What problems is the product solving and how is that benefiting you?
its a good software for managing access and devices
Best way to set up and up and track your business Apple and other computers.
What do you like best about the product?
The user interface is easy to use and I am able to set up new hardware and deploy it in a fraction of the time it would take me before. I also like that I can disable and wipe devices if we need.
What do you dislike about the product?
I can't think of anything I dislike about the system other than it would be nice to have a map of all the devices.. It works well for everything I need for my operation.
What problems is the product solving and how is that benefiting you?
JumpCloud makes it easy for me to set up and deploy computers to our staff and gives me the peace of mind that I can track and erase them or lock them on the fly if we ever need to.
Jumpcloud is a one stop shop for MDM!
What do you like best about the product?
What I like best about Jumpcloud is the ability to manage all of my company's devices from one console. Doesn't matter what my end user is on, Mac, Linux, Windows, I can keep it secure and manage all the policies.
What do you dislike about the product?
What I dislike about Jumpcloud is there are times when our users are not able to log in to their laptops if they are not on a recognized home network. For example, if they are trying to connect to a coffee shop instead of their home wifi, the agent will report that the device is not connecting to the Jumpcloud admin console and the user is then denied access to their machine
What problems is the product solving and how is that benefiting you?
Jumpcloud is solving the problem of mobile device management in an OS-Agnostic type of environment. Most MDM systems only manage Mac or Windows. Jumpcloud is able to manage Mac, Windows, and Linux.
Satisfied
What do you like best about the product?
Jumpcloud has integrated smoothly into our processes and has shown no issues with integration.
What do you dislike about the product?
The payment portal could be redone. I had slight issues when updating a payment source for the services.
What problems is the product solving and how is that benefiting you?
IT Management and routing. We are able to manage our devices and accounts effectively
The Simplicity
What do you like best about the product?
What's most helpful about JumpCloud is that they have the JumpCloud University and hundreds of training videos and modules to help the administrators to perform tasks.
What do you dislike about the product?
Nothing. There is nothing to dislike about JumpCloud!
What problems is the product solving and how is that benefiting you?
It is making the process of setting up our Mac machines by being synched with our Apple Business Manager account less time-consuming in order to get them deployed to the user.
Sensational
What do you like best about the product?
The solution is being innovative in the market, bringing great versatility in the management of equipment and environments as a whole,
What do you dislike about the product?
even though I am not in favor of different types of subscriptions, I think it has to be a single package, where there is no need for support or need for new ideas from other customers
What problems is the product solving and how is that benefiting you?
What would be interesting is for the platform to have a more elaborate Assets Manager session, with status monitoring according to the itil standard
Great automatization and management
What do you like best about the product?
We use JumpCloud provisioning from Okta directory and works perfectly and automatic.
What do you dislike about the product?
Sometimes you get errors applying changes and the change works anyway.
What problems is the product solving and how is that benefiting you?
Management and control of the enterprise's hardware.
Extremely user friendly and intuitive layout.
What do you like best about the product?
The ease of setting it up as well as how easy it was to get it up and working. We were able to put policies into effect immediately. Also the face that they give you up to 10 devices free is awesome, it truly lets you try it before you invest.
What do you dislike about the product?
No remote tool is included in it as of now. It would be really helpful to try to have most tools integrated into a platform as possible. Also, the price was a little more, than other similar tools.
What problems is the product solving and how is that benefiting you?
The need for an active directory server is the main problem it is solving. This allows us to push policies down to machines out there in the wild that otherwise, we have to try to remote to without any way to push policies down globally.
The best way to manage your entire AD requirements
What do you like best about the product?
The best thing I love about jump cloud its ease of use from both the administrator's and end users' points of view. My corporate senior staff is pleased with its ability to provide full AD functionality without the burden of housing a data center and additional staff.
What do you dislike about the product?
I haven't determined any downsides as far as my implementation of Jumpcloud has been going so far. I've been using it for 2 or 3 years and it has been a great tool.
What problems is the product solving and how is that benefiting you?
Jumpcloud solves several problems. Due to COVID its ability to provide the AD service without the onsite personnel needed for hardware has been a blessing. The reduction in staff, the removal of high-end data server equipment along with its tedious and expensive maintenance costs has been a huge benefit for us. We're a non-profit organization and the more money we can redirect to actually helping our clients the more effective we can be in accomplishing our mission.
excellent alternative system to intune
What do you like best about the product?
I love the simplicity of connecting new clients
What do you dislike about the product?
integration with active directory to be reviewed
What problems is the product solving and how is that benefiting you?
you can manage remote devices easily
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