JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Release your headache by cloud AD service
What do you like best about the product?
Cloud AD works and no worry about the server being down or will shut down due to updates or uncertain hardware issues. Since we went to JumpCloud, We have been rid of worry about users being unable to log in to their devices or losing access to critical business data.
What do you dislike about the product?
Nothing that I found so far. We are using this for AD services
What problems is the product solving and how is that benefiting you?
Not having to maintain your local AD service or maintain a server to do this, maintain and backups are just too much to deal with if you do it yourself.
Great for HomeLabs
What do you like best about the product?
JumpCloud makes identity management for my homelab really easy. It integrates with Google Workspace and propagates password changes to other services like LDAP, allowing my family members to have one password for all. I haven't really touched it either after setup, it's one of those things that you can safely forget about once it's working.
I'm big on services that provide a cost effective way to use them in a HomeLab setting, any service that is willing to allow full featured small scale deployments is a service that I'm willing to advocate for as it shows that they care about the professional community and are committed to building a great product.
I'm big on services that provide a cost effective way to use them in a HomeLab setting, any service that is willing to allow full featured small scale deployments is a service that I'm willing to advocate for as it shows that they care about the professional community and are committed to building a great product.
What do you dislike about the product?
The LDAP configuration in the beginning was a little confusing, but after some trial and error I got through it and got everything working. Other than that there's nothing that I really dislike about JumpCloud, it works perfectly for what I need.
What problems is the product solving and how is that benefiting you?
I needed an easy way to allow LDAP login for users to service like Google Workspace, iDRAC, vSphere, PAM logins, and network shares. With JumpCloud my users can have a singular login that gives them login to all those services.
Easy to Implement and Manage With No Hassle!
What do you like best about the product?
JumpCloud is a right-out-of-the-box Directory SaaS product that you can use to manage your devices. From configuring users (which you can import from various services) to adding devices (just a quick install of the agent, you can automate this to get max effect) to configuring device groups and device level policies, JumpCloud can replace your on-site AD within a day! Including the Apple MDM, Patch Management, and App Deployment features, JumpCloud is well along its way to becoming a fully-fledged RMM with a very good feature set.
What do you dislike about the product?
The only downside I have come across is that there is no way to export JumpCloud logs to SYSLOG, which makes integrating with a SIEM difficult (either the SIEM provider needs to build an integration with JumpCloud's APIs to pull in logs or the end user needs to set up an AWS Serverless App. For those without an AWS environment, this is an additional expense that should not be required to implement wholistic logging across an environment).
What problems is the product solving and how is that benefiting you?
JumpCloud is solving my computer management problem by allowing me to manage systems (both on-prem and remotely) without having to worry about maintaining an Azure AD environment. This allows me to manage my users in a cost effective way with no additional overhead beyond the JumpCloud cost.
Great for companies that use Google Business and need user directory services
What do you like best about the product?
This is by far the simplest cloud-based user directory/SSO I've ever used. The UI is intuitive, the settings are in easy-to-understand terms, and the SSO integration is one of the simplest I've ever seen.
What do you dislike about the product?
I wish there were more options for Windows/Mac MDM-style features, but I really get the feeling that those are on the way. If JumpCloud could rival Microsoft Intune/EPM and Mosyle MDM, then this could easily be my preferred MDM in my consulting work.
What problems is the product solving and how is that benefiting you?
Ever since Google Business hit the scene, there have been many open questions about what to do for user directory services in lieu of Active Directory. JumpCloud is that answer. Many small to medium size businesses buy mix-and-match models of desktops and laptops, then expect their IT support to make it all work together. JumpCloud doesn't just make that possible - it makes the process easy.
Great
What do you like best about the product?
It has multi tenant portal which is the best.
What do you dislike about the product?
Noting as such. All at jump cloud is good, just need to have updates in some services
What problems is the product solving and how is that benefiting you?
It has multi tenant portal which is the best.
Simple, quick and easy
What do you like best about the product?
Really quick and easy to create and prov
What do you dislike about the product?
Really quick and easy to provision users, ldap, radius and single signon to our corporate applications
What problems is the product solving and how is that benefiting you?
Authentication management reducing the need for multiple unlinked accounts across many systems
The right solution for modern times
What do you like best about the product?
Having all our endpoints distributed around the globe managed from a single centralized console
What do you dislike about the product?
Automatic provisioning of applications seems to fail or get delayed very often. I've used other products where I'm able to push apps at any moment to any endpoint.
What problems is the product solving and how is that benefiting you?
Our workforce is located in many countries around the globe so we can't rely on a traditional domain / directory. But with jumpcloud we don't have to worry about that, we can even patch our endpoints remotely.
Angie's jumpcloud review
What do you like best about the product?
Its a great platform and the staff is very prompt and helpful
What do you dislike about the product?
Nothhing they are great!!!!!!!!!!!!!!!!!
What problems is the product solving and how is that benefiting you?
My access to the cloud for my business!!!!
Easy to set up, easier to use
What do you like best about the product?
Not only was it easy to set up, JumpCloud is easy to use. For beginners through advanced users, everything you need is there. JumpCloud is onto something good here!
What do you dislike about the product?
No dislikes. The review requires minimum words here, but as an IT professional there was nothing I disliked about JumpCloud.
What problems is the product solving and how is that benefiting you?
Our authentication for clients is paramount. Having a central, cloud control panel is ideal.
Great Software
What do you like best about the product?
Very user friendly, and guides you through processes. As an admin it allows you to go to different sections intuitively to complete your tasks.
What do you dislike about the product?
Some items are harder to locate where issue are at in automation.
What problems is the product solving and how is that benefiting you?
Security of software and users can be managed in a single location, it allows on boarding to be completed consistently.
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