JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Simple, effective and silent MDM solution.
What do you like best about the product?
Very easy for Admins to keep a tight grip on company devices. Admin GUI is very responsive, policies are easily enforced and Commands easy to push. Multi OS support is great also.
What do you dislike about the product?
Nothing comes to mind, I am nothing but impressed with JumpCloud so far.
What problems is the product solving and how is that benefiting you?
Remote working. We cannot assist users to face to face so having a solid and flexible MDM is paramount to our operations and growing our team. New hires get a seamless experience also.
It was an easy to use tool
What do you like best about the product?
It has a nice user interface and it's user-friendly.
What do you dislike about the product?
I have no dislikes but if the feed can be made optional with a disable and enable button.
What problems is the product solving and how is that benefiting you?
It's helping us remotely manage our work PC's from different zones.
is an easy to navigate tool
What do you like best about the product?
nice GUI interface and its user-friendly ..Easy to understand interface with a tutorial video for beginners
What do you dislike about the product?
I do not dislike anything, however, if the news feed could have a disable option button
Also anytime there is an update on mac OS the agent has to be reinstalled
Also anytime there is an update on mac OS the agent has to be reinstalled
What problems is the product solving and how is that benefiting you?
its been our active directory and MDM for our workers and the agents work well
Jumpcloud we can keep all our information safe
What do you like best about the product?
It has a role access, which allows hierarchical access and thus have greater control of information and programs. I also like that you only need to enter a password to access all programs, without having to enter it again. It has a password management, which has helped us a lot when we have forgotten a password.
What do you dislike about the product?
It was a long process to install the program and get it up and running, its configuration could be easier. I would also like the user reports to be more complete and detailed, as it does not provide enough information. At times, the workflow automation, gets congested and slows down, which makes it a slow process to be able to place tasks to be saved and performed.
What problems is the product solving and how is that benefiting you?
We use this software to safeguard all the information of the different programs we use in our organization. It allows fast and secure access with a single password, to all programs and software used, it also has api that allows to integrate the system, almost any program, quickly and easily.
Great and easy to use
What do you like best about the product?
The UI and the customer support provided
What do you dislike about the product?
Nothing as of yet, customer support has helped me with any issues I've had.
What problems is the product solving and how is that benefiting you?
To easily access profiles with high safety
JumpCloud is easy and simple to implement!
What do you like best about the product?
Fast and easy registration and deployments. Profile ingestion is simple and quick. The product just works for a mixed environment.
What do you dislike about the product?
My only wish is that profile ingestion is automatic and takes place at installation.
What problems is the product solving and how is that benefiting you?
JC is saving so much time deploying for a completely remote mixed environment of Windows and Mac laptops and seamless profile ingestion has been tremendous.
Easily migrated our user base over!
What do you like best about the product?
Working in the K-8 space, sometimes conversions like this take time and are added stressors at the end of the school year. Not the case with Jump Cloud! Worked quickly and efficiently! Support was excellent the couple of times we needed it.
What do you dislike about the product?
Nothing comes to mind as major cons. Really looking forward to our continued partnership with the JumpCloud team!
What problems is the product solving and how is that benefiting you?
Jump cloud identityOS controlling Wifi, remote access, scoping applications to faculty and student machines.
Best and Easiest Way to Manage User Accounts
What do you like best about the product?
Jumpcloud has been a game-changer for me. For one client I managed 20 computers with 20 or so users and always growing. Being able to sync users with google and assign them right after that is amazing. It takes 5 min and I've added them to the system, sent an auto-invite to create a password, and assigned them to several devices. Group policies have been super useful as well. I use JumpCloud with NinjaOne and have everything I need to manage everything remotely.
What do you dislike about the product?
There's not much I can say that I dislike. I haven't run into in problems or constraints yet. New features are always being added and I've only touched the tip of the iceberg. Highly recommend
What problems is the product solving and how is that benefiting you?
Remotely Managing User accounts on several PCs and syncing them with Google email accounts. Saves me so much time and the process is really simple. I have multiple clients and JumpCloud make it easy to manage all of the accounts and devices remotely. Also, worth noting how easy it is to enforce password policies and scheduled resets. Love it!
Recommendations to others considering the product:
Highly recommend. Try it out and should instantly see how useful it is.
Replace mountains of infrastructure
What do you like best about the product?
Ease of use. The system is simple enough that relatively experienced Systems Administrators can be up and running in a few hours.
What do you dislike about the product?
Still new, and there's room to grow! If JumpCloud does happen to go down, the impact on us could be catastrophic.
What problems is the product solving and how is that benefiting you?
We no longer need to maintain multiple active directory domains, NPS servers, we can bring everything under one roof and it's simple to manage (and blueprint).
Recommendations to others considering the product:
Give it a shot on your own free time. They give away fairly well enhanced accounts to 10 devices or under and it's super easy to roll out a home lab.
Intuitive design saves time!
What do you like best about the product?
The best part about using Jumpcloud is its intuitive design. When everything is easy to read and there is no ambiguity it is a breeze to work, which opens up more time for other tasks.
What do you dislike about the product?
The only annoyance that I can say came from experience would be my lack of experience. Getting into work with Jumpcloud can be a speedbump since it does not offer the tutorials and documentation on the first login.
What problems is the product solving and how is that benefiting you?
I am using Jumpcloud for user enrollment and management at our company. Due to the nature of Mac devices, there is a requirement for an extra step and it is realized perfectly with Jumpcloud.
Recommendations to others considering the product:
It is easy to use and the documentation is extensive for new users.
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