JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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External reviews are not included in the AWS star rating for the product.
Excellent All-in-One IAM Solution
What do you like best about the product?
The platform is easy to use, and it integrates well with different systems and apps.
What do you dislike about the product?
Occasional delays in support response times.
What problems is the product solving and how is that benefiting you?
By providing SSO, MFA, and device management in one platform, JumpCloud ensures secure access while making the user experience seamless.
JumpCloud is best MDM
What do you like best about the product?
JumpCloud and its MDM features, along with SSO functionality.
What do you dislike about the product?
Nothing as of now. Everything is satisfactory.
What problems is the product solving and how is that benefiting you?
JumpCloud enabled my team to smoothen login flow to our applications and helped us ensure strong security compliance.
Jump Cloud Review
What do you like best about the product?
The most and best align in the jump cloud is its friendly based use and all the services are very fast. User Lifecycle Management :-Automates onboarding/offboarding via integrations with HR systems like Workday and all the options are very useful.
Remote workforce management :- very useful and easy we recommend to use this services for future use and help other as well.
System Insights: Provides hardware/software inventory and security posture data , user profile -laptop logs every thing will be capture here.
this is just awesome services we are using and providing to end users.
Remote workforce management :- very useful and easy we recommend to use this services for future use and help other as well.
System Insights: Provides hardware/software inventory and security posture data , user profile -laptop logs every thing will be capture here.
this is just awesome services we are using and providing to end users.
What do you dislike about the product?
we have not added anything yet to share , will keep working on this and keep you posted.
What problems is the product solving and how is that benefiting you?
Please see my review below ---
Manual User Provisioning/Deprovisioning
Problem: Onboarding and offboarding users manually is time-consuming and error-prone.
Solution: JumpCloud automates user lifecycle management, syncing with HR systems and cloud apps to streamline access control, user cant do anything without our permission and privileges
Problem: IT lacks visibility into user activity, device health, and access patterns, making compliance difficult. we can always restrict based on approval and permission.
Flexibility: Works across cloud, on-prem, and hybrid environments this is the way we used and we are very much thanks for service provider on this.
Manual User Provisioning/Deprovisioning
Problem: Onboarding and offboarding users manually is time-consuming and error-prone.
Solution: JumpCloud automates user lifecycle management, syncing with HR systems and cloud apps to streamline access control, user cant do anything without our permission and privileges
Problem: IT lacks visibility into user activity, device health, and access patterns, making compliance difficult. we can always restrict based on approval and permission.
Flexibility: Works across cloud, on-prem, and hybrid environments this is the way we used and we are very much thanks for service provider on this.
A Unified platform for secure IT Operation.
What do you like best about the product?
The best about Jump Cloud is the ability to centralize identity and access management across multiple platforms. It works smoothly with Windows, MacOS and Linux and works best with SSO, MFA and other tools like Google workspace and Microsoft 365 as well. It has easy onboarding for new employees with automated user and device setup which also enhances the security.
What do you dislike about the product?
It is a powerful platform however there are some areas where it can be improved. The analytics and reporting can be more advanced and specially for the organizations that need detailed audit reports. There are also delays in synchronizing changes across integrated services which makes it minor inconvenience.
What problems is the product solving and how is that benefiting you?
It helps in unifying identity, access and device management on a single platform and eliminating the complexity of managing multiple disconnected tools. The built-in SSO, MFA and password policies enhances the security ensuring smooth user experience. It also helps in enhanced onboarding and offboarding by reducing manual IT tasks which saves times. The onboarding and offboarding is much faster in this platform and easy to track as well and working with different operation system makes it more manageable for all devices the same way and reduces time again.
JumpCloud is generally well-regarded for cloud directory services, identity and access management.
What do you like best about the product?
It gives a single platform for identity, access, and device management, so I don’t have to juggle multiple tools.
What do you dislike about the product?
Some advanced features (like deeper device compliance reporting, patch management, or automation) aren’t as mature compared to larger players like Intune or Okta.
What problems is the product solving and how is that benefiting you?
Identity & Access Management → Single Sign-On (SSO), Multi-Factor Authentication (MFA), and centralized user provisioning.
Review On JumpCloud
What do you like best about the product?
I am using this platform from last 3 months it is too easy to integrate with multiple features and has many applications.
What do you dislike about the product?
There are some drawbacks with this platform like reporting and auditing are limited in customization.
What problems is the product solving and how is that benefiting you?
It helps me to solved problem in user authentication, access to apps etc.
JumpCloud makes managing identity, devices, and access easy—all in one platform.
What do you like best about the product?
I love the fact that JumpCloud is a single pane that centralizes identity, device, and access controls all in one pretty dashboard, vs juggling multiple platforms across HR, IT, and security to get a user onboarded, do SSO and MFA, and even policy enforcement. It’s that ease and straightforwardness of the platform that makes complex operations like provisioning and compliance a walk in the park.
What do you dislike about the product?
The biggest downside for me is that, since JumpCloud does so much, it carries a pretty steep learning curve to get started. Some of the advanced reporting options seem a little limited when I really need to go deep beyond the default templates. Also, the pricing can creep up if you need lots of the premium add-ons, which isn’t always clear from the outset.
What problems is the product solving and how is that benefiting you?
JumpCloud consolidates separate systems for identity, the device, and access that were previously being applied with different SSO, device management, HR connections, and directory tools creating problems and wasting time. JumpCloud makes onboarding easy; compliance checks mean I don’t have to hunt individuals down for an access request or device setup, and everything else just works better than the other options.
Simple, secure, and reliable identity management
What do you like best about the product?
JumpCloud makes it easy to centralize user management and access control across our cloud and on-premise resources. I like that it integrates seamlessly with AWS, Google Workspace, and other platforms we use daily. The interface is intuitive, the policies are easy to configure, and the security features (like MFA and conditional access) give peace of mind. It has reduced the overhead of managing multiple identity systems and improved our overall security posture.
What do you dislike about the product?
Nothing. Everything is very efficient and reliable
What problems is the product solving and how is that benefiting you?
JumpCloud helps us consolidate identity and access management into one platform, replacing the need for multiple directory and authentication tools. It solved the challenge of managing users across different systems (cloud apps, servers, and endpoints) and enforcing consistent security policies. With JumpCloud, onboarding and offboarding employees is much faster, access is controlled centrally, and MFA/SSO reduce risks of credential misuse. This has saved our team a lot of time, improved compliance, and strengthened overall security.
Jumpcloud Service
What do you like best about the product?
Integration Capabilities :-
Seamlessly integrates with popular platforms like Google Workspace, Microsoft 365, Salesforce, and Cisco and more platform where you can update and use the security.
Seamlessly integrates with popular platforms like Google Workspace, Microsoft 365, Salesforce, and Cisco and more platform where you can update and use the security.
What do you dislike about the product?
Not yet so far and there is no way to dislike this product.
What problems is the product solving and how is that benefiting you?
It is like AD and we don't have to build AD in our environment to build and run the business , very easy to use it and all the control will have IT only , there is lot of option you can use and customize the admin roles.
We can provide access as a IT helpdesk as a manager and super admin.
we can control end user profile ,MFA and conditional access.
we can get alert as well if we need any solution and failure status. happy to use it and i am giving the feed back because its genuine app and super fast service and customer support.
We can provide access as a IT helpdesk as a manager and super admin.
we can control end user profile ,MFA and conditional access.
we can get alert as well if we need any solution and failure status. happy to use it and i am giving the feed back because its genuine app and super fast service and customer support.
Best App and protect cloud based company
What do you like best about the product?
Centralized User Management(Great for hybrid or remote teams)
for sure you can manage users across systems (Windows, macOS, Linux), applications, and networks from one platform.
Cross-Platform Support and Zero Trust Security Model
for sure you can manage users across systems (Windows, macOS, Linux), applications, and networks from one platform.
Cross-Platform Support and Zero Trust Security Model
What do you dislike about the product?
There is no issue so far. if its there happy to post it
What problems is the product solving and how is that benefiting you?
Problem: Users have different credentials for various systems (email, devices, apps-third party app), leading to password fatigue, inefficiencies, and security risks.
Solution: JumpCloud provides a single identity across systems, apps, networks, and more via SSO and directory services.
Even if you forget your password you can easily reset it via genuine email , IT can always reset MFA and provide restriction any time.
Solution: JumpCloud provides a single identity across systems, apps, networks, and more via SSO and directory services.
Even if you forget your password you can easily reset it via genuine email , IT can always reset MFA and provide restriction any time.
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