JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Eric K.

Great Company - Great Product

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
We originally used JumpCloud for federated login via Google Workspace. We have been VERY happy with that integration. Over the past year, we JumpCloud has added MDM and insights and we now use it for all of our Windows and Mac devices for MDM. I very much like the "Insights" as well, as it gives great visibility into a system.
What do you dislike about the product?
There are still some of the deeper-integrated Apple (macOS) features that I would like to see added to the product. Making this change would definitely put JumpCloud at the top of the pack.
What problems is the product solving and how is that benefiting you?
Better integration, deeper system insight, better global control, better end-user experience, among others. JumpCloud has really helped our IT department up its game for device management.


    Paulus J.

the best directory as a service on the market

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
Very Easy to install and to deploy. A complete solution to manage users, computers and all devices. All functionality needed as a directory are present on JumpCloud and perhaps the best it's more than easy to manage Windows Mac and Linux on the same directory and in the same way.
What do you dislike about the product?
nothing, this cloud directory is very complete
What problems is the product solving and how is that benefiting you?
managing windows and also MAc and Linux devices and the same directory
Recommendations to others considering the product:
just test it, you will love this solution


    Education Management

So far it has been seem less. It has its strengths... gets you far away from AD and DC

  • March 15, 2022
  • Review provided by G2

What do you like best about the product?
No more DC and AD to contend which has been wonderful as most of the Microsoft world has always been that way. Mac world is much easier also as we can control the machine settings easier like OS 10.6 server.
What do you dislike about the product?
Some software doesn't like to play very well since they require software scripts with licenses for user accounts. But other than that it works great for small fleets.
What problems is the product solving and how is that benefiting you?
We no longer have to buy servers to manage and also maintian. So that cost savings goes towards the jump cloud costs subscription which are fine with. One less iron to worry about.


    Ryan W.

First time user

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
Jumpcloud is very easy to use out the box
What do you dislike about the product?
Nothing I disliked about this product...
What problems is the product solving and how is that benefiting you?
Looking for good SSO solution and one touch solution


    Jamon S.

Great tool!

  • March 14, 2022
  • Review provided by G2

What do you like best about the product?
The ability to manage users in multiple cloud-based directories has made workflows sooo simple.
What do you dislike about the product?
There are some usability features such as not being able to see the directory in a branching tree view to then handle management of users/devices or groups.
What problems is the product solving and how is that benefiting you?
Managing the mergers and acquistions of several other companies into our infrastructure has been really smooth thanks to jumpcloud.
Recommendations to others considering the product:
DO IT!


    Information Technology and Services

Great platform for all OS systems

  • March 11, 2022
  • Review provided by G2

What do you like best about the product?
It is user friendly and there are lots of different things you can do using JC.
What do you dislike about the product?
Sometimes there is a disconnect with the password sync from the JC user portal and the device.
What problems is the product solving and how is that benefiting you?
We use it for SSO and password syncing mainly. It really helps manage large fleets and makes less of a burden for the IT team to do things like password resets.
Recommendations to others considering the product:
If you want to make your life a little easier, use JumpCloud


    Nimesh B.

Its very easy and convenient yet very secure since it is a cloud directory.

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to use and easy for integration with Identity and Access Management products and also it is very secure since it is a cloud directory and supports APIs.
What do you dislike about the product?
Nothing till now as I haven't faced any issues or downside. Just one thing is that initial number of users granted with free license is 10 only which can be increased a bit.
What problems is the product solving and how is that benefiting you?
All the directory related problems for which we were dependent on LDAP are solved by Jumpcloud so can be used as a cloud directory in the organization for the safe and secure directory.
Recommendations to others considering the product:
I definitely recommend to other to consider as their directory for safe,secure and ease of integration.


    Josh H.

The perfect tool for the job

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
Completely hands-off hosting is fantastic, and the ease of use is amazing. Especially around the easy-to-configure SAML options. Having the base free option gives us so much freedom.
What do you dislike about the product?
Can't use the cloud agent without the remote command execution features. We'd love a way to hard-disable remote commands from within the agent config file. Our work is sensitive, and unfortunately it is a security concern that cannot be fixed by just disabling it in the portal.
What problems is the product solving and how is that benefiting you?
A zero-cost hosted directory service and SSO platform is exactly what we need. It lets us focus on building our application, rather than managing email sign-ons and more.
Recommendations to others considering the product:
Very easy to set up if you don't want to be forced into messing around with self-hosting. Couldn't ask for much more of a self-contained SSO and identity management platform for the price.


    Anubhav G.

Very good product

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
I lovit is very good and helpful. If we face any issue, team is there
What do you dislike about the product?
There is no issue in the website eerything work seamlessly
What problems is the product solving and how is that benefiting you?
SAML configuration for different clients using SSO login
Recommendations to others considering the product:
yes it is very helpful


    Bobby K.

As an IT Engineer, I think it is pretty awesome

  • March 10, 2022
  • Review provided by G2

What do you like best about the product?
One login for all devices, without Active Directory, joining a domain, etc. and you can still deploy software and policies!
What do you dislike about the product?
No integrated remote control software - but it can deploy it!
What problems is the product solving and how is that benefiting you?
I am evaulating it, getting to know it, so am using it at home - but I have been able to simulate a local DNS server with JumpCloud scripts, which is awesome.