JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Great tool!
What do you like best about the product?
The ability to manage users in multiple cloud-based directories has made workflows sooo simple.
What do you dislike about the product?
There are some usability features such as not being able to see the directory in a branching tree view to then handle management of users/devices or groups.
What problems is the product solving and how is that benefiting you?
Managing the mergers and acquistions of several other companies into our infrastructure has been really smooth thanks to jumpcloud.
Recommendations to others considering the product:
DO IT!
Great platform for all OS systems
What do you like best about the product?
It is user friendly and there are lots of different things you can do using JC.
What do you dislike about the product?
Sometimes there is a disconnect with the password sync from the JC user portal and the device.
What problems is the product solving and how is that benefiting you?
We use it for SSO and password syncing mainly. It really helps manage large fleets and makes less of a burden for the IT team to do things like password resets.
Recommendations to others considering the product:
If you want to make your life a little easier, use JumpCloud
Its very easy and convenient yet very secure since it is a cloud directory.
What do you like best about the product?
It is very easy to use and easy for integration with Identity and Access Management products and also it is very secure since it is a cloud directory and supports APIs.
What do you dislike about the product?
Nothing till now as I haven't faced any issues or downside. Just one thing is that initial number of users granted with free license is 10 only which can be increased a bit.
What problems is the product solving and how is that benefiting you?
All the directory related problems for which we were dependent on LDAP are solved by Jumpcloud so can be used as a cloud directory in the organization for the safe and secure directory.
Recommendations to others considering the product:
I definitely recommend to other to consider as their directory for safe,secure and ease of integration.
The perfect tool for the job
What do you like best about the product?
Completely hands-off hosting is fantastic, and the ease of use is amazing. Especially around the easy-to-configure SAML options. Having the base free option gives us so much freedom.
What do you dislike about the product?
Can't use the cloud agent without the remote command execution features. We'd love a way to hard-disable remote commands from within the agent config file. Our work is sensitive, and unfortunately it is a security concern that cannot be fixed by just disabling it in the portal.
What problems is the product solving and how is that benefiting you?
A zero-cost hosted directory service and SSO platform is exactly what we need. It lets us focus on building our application, rather than managing email sign-ons and more.
Recommendations to others considering the product:
Very easy to set up if you don't want to be forced into messing around with self-hosting. Couldn't ask for much more of a self-contained SSO and identity management platform for the price.
Very good product
What do you like best about the product?
I lovit is very good and helpful. If we face any issue, team is there
What do you dislike about the product?
There is no issue in the website eerything work seamlessly
What problems is the product solving and how is that benefiting you?
SAML configuration for different clients using SSO login
Recommendations to others considering the product:
yes it is very helpful
As an IT Engineer, I think it is pretty awesome
What do you like best about the product?
One login for all devices, without Active Directory, joining a domain, etc. and you can still deploy software and policies!
What do you dislike about the product?
No integrated remote control software - but it can deploy it!
What problems is the product solving and how is that benefiting you?
I am evaulating it, getting to know it, so am using it at home - but I have been able to simulate a local DNS server with JumpCloud scripts, which is awesome.
A powerfull and intuitive Management Access Tool
What do you like best about the product?
I like that is a one-stop escalable solution for all AAA management that's easy to use and implement. We use JumpCloud to authenticate with common apps such as Zoom, Slack, and Google Chrome.
What do you dislike about the product?
JumpCloud doesn't support MFA with LDAP and MacOS JumpCloud agent frequently de-syncs when there is a change on the network. They should improve the account importing system to become more secure.
What problems is the product solving and how is that benefiting you?
With JumpCloud we provided automation on our company by allowing the users to automatically have access to any software they need instead of manual login into the applications. This has improved the overall performance of productivity in the company.
Recommendations to others considering the product:
Is a great product to use, it may take some time to get used to all its features.
Excellent solution that was easy to deploy and manage
What do you like best about the product?
The solution was very simple and was easy to use for our team across multiple practices.
What do you dislike about the product?
The only issue was the sales engagement, the product does what was promised.
What problems is the product solving and how is that benefiting you?
Management of license and across our organization was solved.
Easy Computer Management
What do you like best about the product?
I can easily assign users to computers, encrypt computers and enable MFA protocols. It is a great way to keep track of our devices. We also utilize the auto-update feature which has taken all the stress out of maintaining everyone's devices.
What do you dislike about the product?
I have not found anything to dislike so far. It has been a great product for us.
What problems is the product solving and how is that benefiting you?
We really needed a service that would allow easy management of computers and be easy for non-IT trained admins to work with. This has worked great for us. With the ease of assigning computers to employees and the auto-update feature, everyone has had a much more seamless user experience than before JumpCloud.
A great solution for EVERYONE!
What do you like best about the product?
Everyone should be using this! Home users too! You can have 10 FREE devices/users! JumpCloud is a tool I've been using at work and separately for my home since 2017. Even if you aren't using it for mobile device management (MDM). Even if you aren't using it as a user directory, and single sign-on solution. Use it to send remote commands, install apps, run updates, and remotely resolve issues. Use it to gather inventory. There are a ton of easy to use well-designed features, and there's definitely something for everyone. And, they frequently add new features or improve upon existing ones.
What do you dislike about the product?
I'm not enamored of the MDM solution. It's the one feature that feels tacked-on or an after-thought. It works, it just could be that little bit more. Honestly, there isn't anything I truly dislike about it.
What problems is the product solving and how is that benefiting you?
SSO. The benefit of having one account to sign into (two really; Google, JumpCloud) is necessary for a work from home cloud-first company.
Remote commands, without the need to enable VNC/Remote Desktop. Sending one-time commands to a device, and getting the results without ever needing to be at that device or see a screen/terminal.
Remote commands, without the need to enable VNC/Remote Desktop. Sending one-time commands to a device, and getting the results without ever needing to be at that device or see a screen/terminal.
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