JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Made MFA/SSO Easy for us
What do you like best about the product?
The interface is clean and simple to use. Also we are a Google Apps customer and due to JumpCloud have no need to use Microsoft Active Directory as it handles our user directory and SSO needs for all our apps.
What do you dislike about the product?
Nothing thus far, we are only using a small number of the features.
What problems is the product solving and how is that benefiting you?
MFA/SSO / Central Directory Service (AD replacement)
Cloud directory done right!
What do you like best about the product?
Many times requested features are included in future JumpCloud updates, the SSO is easy to configure, user management also very simple and intuitive. Constant quality of life updates.
What do you dislike about the product?
Sometimes the Agent can take a bit of time to push updates but usually, this comes from a system side rather than the JumpCloud side. There was some downtime recently but JumpCloud addressed it very quickly with both the reasons why it happened and the steps they were taking to make it less likely to happen in the futre.
What problems is the product solving and how is that benefiting you?
Our main use case for jumpcloud is cloud directory. Before deploying jumpcloud our user base was disorganized and disjointed, now it is a much more streamlined process to both onboard and offboard users.
Cloud-based AD
What do you like best about the product?
JumpCloud is a great cloud-based AD alternative with a flexible feature set and a clean, easy to use UI. We use this tool daily, it is very reliable and has a lot of options for carrying out administrative tasks.
What do you dislike about the product?
Sometimes we need to run PowerShell scripts on a user-level that is not currently possible with JumpCloud. If a script is deployed through JumpCloud, it is executed on the target machine with administrator privileges rather than on user-level.
What problems is the product solving and how is that benefiting you?
Our company is 99% cloud-based and JumpCloud provides our AD solution without us having to install AD servers on-prem. It makes all our assets accessible remotely.
Recommendations to others considering the product:
JumpCloud has a great documentation guide that can be followed step-by-step for all sorts of administrative tasks.
A great cloud for business
What do you like best about the product?
I like that you can control all the devices for a enterprise.
What do you dislike about the product?
I dislike that the free trial is a little bit short time.
What problems is the product solving and how is that benefiting you?
Now I can install apps to the devices very fast and it have benefited very much to the company.
Easy to setup, easy to use, easy to make changes - so why not?
What do you like best about the product?
The biggest reason for our use is to activate Cloud Radius through our VPN connection from Azure AD. This also includes our Access Points in the office. This allowed us to get rid of all our tin, and the need for a Domain Controller on-site, where we could rely only on AAD.
What do you dislike about the product?
If the email address and the username are different, which is a security benefit, JumpCloud doesn't recognize that in the sync from AAD. This was the only issue I have experienced in the last year of use.
What problems is the product solving and how is that benefiting you?
The need for a Domain Controller is gone. The need to use LDAP/S or any other legacy authentication is gone, as Cloud Radius is very easy from JumpCloud. It's also very easy for end-users to use and update their details from within it.
Recommendations to others considering the product:
It's easy to trial, so just try it out. Let the tool do the talking. If you don't like it, you can just de-link everything after. Give it a shot, I was very impressed.
Easy MDM Solution with multiple integrations
What do you like best about the product?
MDM solution that will help you to manage the device remotely and securely with multiple access controls and easy management
What do you dislike about the product?
Multiple dashboards for user and administrative users and lack of software inventories. Wish I have some software inventories that can be managed over there
What problems is the product solving and how is that benefiting you?
remote management with secure centerlized access control
Recommendations to others considering the product:
Would love to have features like RDM and easy bill viewing with detailed information
Amazing helpful tool for macOS management!
What do you like best about the product?
Excellent instruction, good service, simple to use
What do you dislike about the product?
Not enough tools in my opinion, some more tools could have been added
What problems is the product solving and how is that benefiting you?
Helped me perform basic remote login operations through a management interface
Perfect Bundle for SME, offering seamless experience with granular OS choices
What do you like best about the product?
Granularity it provides with OS
Removing the need for Point Solutions for SSO and MDM
Granular integration options
Seamless user experience
Low TCO considering capabilities
Removing the need for Point Solutions for SSO and MDM
Granular integration options
Seamless user experience
Low TCO considering capabilities
What do you dislike about the product?
So far, absolutely nothing.
It has all we needed
It has all we needed
What problems is the product solving and how is that benefiting you?
AD limitations
Administration headache, less needed time
Granular users OS, MAC Windows and Linux
Users Application Access provisioning
Users experience improved using their preferred OS
Administration headache, less needed time
Granular users OS, MAC Windows and Linux
Users Application Access provisioning
Users experience improved using their preferred OS
Jumpcloud
What do you like best about the product?
It's reliability and ease of use. No bug after 2years of using.
What do you dislike about the product?
To be honest nothing yet. 100% recommend it to any company with any size
What problems is the product solving and how is that benefiting you?
MFA and user's access management. Also device management is great
Recommendations to others considering the product:
Do not hesitate to use this product
" Easy to Use and Out of the Box Platform"
What do you like best about the product?
I loved that we can enforce TOTP with a click of a button. Their guides gave me a proper path to configure certain tasks. The option to migrate accounts and authentication to the cloud for clients who do not have or have restricted directory services is a huge win-win in Jumpcloud. They also provide a certification through which you can excel in your skills in the platform.
What do you dislike about the product?
I understand why there is no customer service for the free licenses, but I don't like it, because there should be a way to get help in tough times. Onboarding new office personnel and familiarising them with the software might be challenging. The "Commands" pane might use some tweaking when it comes to managing scripts. Managing a large number of files at once, or making bulk adjustments, for example, might be tough.
What problems is the product solving and how is that benefiting you?
JumpCloud is utilized by everyone in the company. We needed a centralized, easy single sign-on solution with a user-friendly interface. As our company is a startup so we can afford it over Microsoft Azure Active Directory as it charges $6 per user/ month which is a big relief. It has ID management Access control which helps a lot in our startup
Recommendations to others considering the product:
It is very convenient to use so go ahead and use it
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