JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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Domain Integration is great
What do you like best about the product?
I like being able to integrate apps and all credentialing in our system. The user portal makes everything extremely easy for the employees to use. The management interface is simple to use for daily uses.
What do you dislike about the product?
Apps are not simple to integrate with, integration into UNMS/UISP, and UNIFI is key to our network and currently are not in the system. SAML is so complicated I do not use it at all and MDM should include Android and Windows devices.
What problems is the product solving and how is that benefiting you?
Centralized AD and authentication management. Having the ability for remote workers to authenticate to devices is the best thing ever. Less windows on prem services is the goal of our org.
Powerful tools for a distributed workforce
What do you like best about the product?
The ability to manage settings for multiple different operating systems (primarily Mac and Windows) for a workforce distributed across multiple time zones and even multiple countries.
What do you dislike about the product?
Lots of features when designing the best level to purchase. Takes some thought and planning, but that's not all bad, either.
What problems is the product solving and how is that benefiting you?
Fast and thorough provisioning of new devices. Pushing out software enterprise wide is also very simple. Changing security settings across different operating systems and tracking compliance.
Recommendations to others considering the product:
The solution to controlling your distributed workforce.
Essential security tool for access control of company employees
What do you like best about the product?
Restricted passwords,
user blocking,
access control
user blocking,
access control
What do you dislike about the product?
Price is a little high per user, which makes it difficult as the company increases its number of employees
What problems is the product solving and how is that benefiting you?
Undoubtedly, access control and enabling secure passwords is jumpcloud's biggest differentiator.
Best for medium sized business
What do you like best about the product?
The best thing about Jump cloud is its ease of use and capabilities to deploy on a wide scale remotely. I was able to instruct my users on how to install jump cloud by downloading the client install in the user portal which makes it easy for me as an admin to bind their account to their device.
What do you dislike about the product?
One thing I would like jump cloud to have is a more in-depth reporting experience. I sometimes have issues with the jump cloud reports not being correct. An example of this is having a report in the dashboard that tells me which devices are not encrypted but in the device menu, I see that the device in fact is encrypted.
What problems is the product solving and how is that benefiting you?
The benefit of Jump cloud is being able to synchronize with G-Suite which simplifies the account creation and being able to keep track of the device users are using without having to have a separate software or manual list.
Modern Solution for LDAP needs
What do you like best about the product?
It's easy to use, Just like plug and play and provides functionality of AD/LDAP.
What do you dislike about the product?
improvements such as plugins adaptable can be treated for upcoming releases
What problems is the product solving and how is that benefiting you?
integrations with devops ci/cd tools
Great Team Platform!
What do you like best about the product?
It's very easy to use, and the free account is plenty. with 10 users to an account. It has greatly speeded up team projects. Especially during COVID. It's been a life saver.
What do you dislike about the product?
I wish it had better mobile interaction. A lot of my guys love to work off their phones because they can work anywhere At any time. I like the user interface and everything.
What problems is the product solving and how is that benefiting you?
I've been able to have my team collectively work on projects during COVID-19, and haven't had a problem. Everyone has been able to keep up to date with their task.
Recommendations to others considering the product:
Great platform I think everyone should be using it.
Made MFA/SSO Easy for us
What do you like best about the product?
The interface is clean and simple to use. Also we are a Google Apps customer and due to JumpCloud have no need to use Microsoft Active Directory as it handles our user directory and SSO needs for all our apps.
What do you dislike about the product?
Nothing thus far, we are only using a small number of the features.
What problems is the product solving and how is that benefiting you?
MFA/SSO / Central Directory Service (AD replacement)
Cloud directory done right!
What do you like best about the product?
Many times requested features are included in future JumpCloud updates, the SSO is easy to configure, user management also very simple and intuitive. Constant quality of life updates.
What do you dislike about the product?
Sometimes the Agent can take a bit of time to push updates but usually, this comes from a system side rather than the JumpCloud side. There was some downtime recently but JumpCloud addressed it very quickly with both the reasons why it happened and the steps they were taking to make it less likely to happen in the futre.
What problems is the product solving and how is that benefiting you?
Our main use case for jumpcloud is cloud directory. Before deploying jumpcloud our user base was disorganized and disjointed, now it is a much more streamlined process to both onboard and offboard users.
Cloud-based AD
What do you like best about the product?
JumpCloud is a great cloud-based AD alternative with a flexible feature set and a clean, easy to use UI. We use this tool daily, it is very reliable and has a lot of options for carrying out administrative tasks.
What do you dislike about the product?
Sometimes we need to run PowerShell scripts on a user-level that is not currently possible with JumpCloud. If a script is deployed through JumpCloud, it is executed on the target machine with administrator privileges rather than on user-level.
What problems is the product solving and how is that benefiting you?
Our company is 99% cloud-based and JumpCloud provides our AD solution without us having to install AD servers on-prem. It makes all our assets accessible remotely.
Recommendations to others considering the product:
JumpCloud has a great documentation guide that can be followed step-by-step for all sorts of administrative tasks.
A great cloud for business
What do you like best about the product?
I like that you can control all the devices for a enterprise.
What do you dislike about the product?
I dislike that the free trial is a little bit short time.
What problems is the product solving and how is that benefiting you?
Now I can install apps to the devices very fast and it have benefited very much to the company.
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