JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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JumpCloud is a great platform for owners who would like to manage company device!
What do you like best about the product?
Device management feature is very helpful and easy to setup. The Single-Sign-On implementation is easy enough that me without past experience would be able to do it.
What do you dislike about the product?
SSO is one of the big feature that I need. I thought implementing it would be as easy as connecting the service via GUI, I quickly realize that the SSO feature on JumpCloud only includes the directory, not the login service. I might be wrong here, but I have set up JumpCloud SSO with other software combined afterward without too much trouble. I just hope that JumpCloud could offer more than just a directory service.
What problems is the product solving and how is that benefiting you?
Remote device management. It is very beneficial for me as my company doesn't require employees to come back to the office. I distribute them a tablet or laptop if they need it, and managing them on JumpCloud is very useful and convenient.
Best all around cloud directory service out there!
What do you like best about the product?
That it's cost-effective and an easily scalable cloud directory as a service
What do you dislike about the product?
Inability to load in GPO templates that are available with on-prem directory services; the registry option works but it could be easier
What problems is the product solving and how is that benefiting you?
Streamlined software deployments, GPO settings, and quick system configurations for new devices/users. Time saved is a huge benefit.
Recommendations to others considering the product:
If you are looking for a cloud directory service and have no on-prem servers, JumpCloud is the solution for you. Give it a try, I guarantee you will not be disappointed. I have deployed JumpCloud to several organizations with ease, and prior to doing so, I researched other cloud DaaS providers and JumpCloud's knowledge of what companies need out of a cloud DaaS is met and continually exceeds with the improvements they continue to make. I only foresee their solution getting better as time goes on. It is an all-in-one solution for any company trying to increase security and/or manage devices in this hybrid work environment most companies have moved towards since the pandemic.
JumpCloud makes common needs trivial, and complex things possible.
What do you like best about the product?
If you have a fleet of computers that you're responsible for, JumpCloud makes it easy to keep track of all of them, and their users, and to apply helpful settings that enhance security. Their cloud-directory service also integrates into scores of cloud-based software providers, making it easy to on-board and off-board your staff from many services at once, and to make sure that their single set of credentials allow them access to the services you specify. If it's important to your organization, you can enhance security via additional factors, too. Highly recommended for small businesses.
What do you dislike about the product?
I recommend taking the time to meet with a product representative from JumpCloud to make sure you understand which of their services you truly need. Their product tiers are easy to find on their website, but it's not always obvious which one might apply to your needs. A more user-focused approach of "I'm using the following services (then check the boxes next to the SaaS vendors you're interested in integrating), and additionally I want to be able to (more checkboxes with benefits the JumpCloud features provide), so my up-front investment is $X, and my monthlies are $Y" would be more intuitive.
What problems is the product solving and how is that benefiting you?
Many of my clients are small businesses with fewer than 30 employees and no dedicated IT department. Simple things like fleet inventory, device assignments, and SaaS accounts for email, productivity applications, project-management tools, etc. are often organically deployed and lack a central consistent dashboard. This makes tracking licenses a chore, and on-boarding/off-boarding labor intensive. JumpCloud untangles this chaos and happily plugs itself into all of the SaaS vendors to make life easier.
Recommendations to others considering the product:
It's very easy to get started, and JumpCloud is very generous with its free tier of service. The best way to learn about the service is to give it a try, and the JumpCloud folks are very helpful and friendly.
Nice product for SAML configuration
What do you like best about the product?
Feasible usability and easy to use for better understanding
What do you dislike about the product?
Nothing much but it scalabilty seems to be slow
What problems is the product solving and how is that benefiting you?
SAML Usage
All in one solution for small business
What do you like best about the product?
integrate authentication with UNIFI wifi. MacBook login with GCD account through JumpCloud Directory.
What do you dislike about the product?
The MDM policy seems like it is less than Jamf pro.
What problems is the product solving and how is that benefiting you?
We want to use JumpCloud with the below features. JumpCloud has all in one solution we don't need to find other SaaS solution for radius authentication, MDM,Zero trust etc.
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management
WiFi authentication with GCD account.
MacBook login with GCD account.
Zero trust network.
MacBook management
Great product that solved our remote first strategy
What do you like best about the product?
Simple to use and fast to deploy. Using the free version during our trial phase we had the account set up and synced with g suite/azure and our DEP within a couple of hours
What do you dislike about the product?
After a robust 6 month trial and evaluation, the only downside we could find was a few profiles that could be added as a pre-done setup and maybe some more customisation options to the user portal.
What problems is the product solving and how is that benefiting you?
Post Pandemic we have offered all our users the choice to stay remote. this caused a problem with our on-prem ad and the complications running that over a wide area brings. JumpCloud solved this out of the box and gives un precedented control of the end-user asset
Recommendations to others considering the product:
If you are looking for a product to help manage your user's assets and access to systems either remote or on-prem don't look any further this is the product you need
quick responce and tools to growe up business that make the world economic better.
What do you like best about the product?
from my side, AS A OWNER & CEO it helps my company to grow up for the next steps and services of Rave Group Entrepreneurship & Project Management LLC.
What do you dislike about the product?
Google cloud notes me all the time in some meetings. week by week on the. zoom but until now even you set up meetings with me I never shared with your meetings I am hoping that together with me we will meet some times in the further .it will help my company.
Regards Micha Rave Owner & CEO.
Regards Micha Rave Owner & CEO.
What problems is the product solving and how is that benefiting you?
until now even I have some like to find an investors company.
Best MDM
What do you like best about the product?
Jumpcloud has a lot of features for beginners who are learning MDM.
What do you dislike about the product?
Sometimes the administrator console doesn't load which makes it a pain for admins to manage devices!
What problems is the product solving and how is that benefiting you?
With JumpCloud MDM, I can manage all my devices in one place along with Microsoft Intune
Best in Corporate Industry for Remote Automation
What do you like best about the product?
100% cloud-based.
Secure directory services.
Unified device management.
SSO and user lifecycle management
Secure directory services.
Unified device management.
SSO and user lifecycle management
What do you dislike about the product?
Have not noticed anything till yet. Looks good.
What problems is the product solving and how is that benefiting you?
Remote Automation & employee workstation management, SSO Logins.yes financially getting benefits.more productive.
Recommendations to others considering the product:
Yes. Sure go for it. It's cost effective and reliable with easy integration and management tools.
Great SSO & Device Management
What do you like best about the product?
In my opinion, the best part of JumpCloud is their SSO. I use it the most, and it has shown great results! It allows my team to quickly log in to the platforms that we use.
What do you dislike about the product?
There is nothing missing with JumpCloud - it has everything concerning device management on their website.
What problems is the product solving and how is that benefiting you?
Some problems that we are solving with JumpCloud are SSO and device management, Our IT team can efficiently manage our company's devices. This has increased our productivity and we have saved a lot of time by using JumpCloud.
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