JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Migrating off-prem just got a lot easier!
What do you like best about the product?
Jump cloud allowed us to replace aging Active Directory domain controllers without the need to stand up additional infrastructure. Jump cloud allowed us to replicate the same policies we already had in place all from a centralized single pane of glass. Active Directory is technical debt to us, and JumpCloud allowed us to move forward in ways we didn't even consider at first. The flexibility is great!
What do you dislike about the product?
There is a lot of different features built into the product (although you don't need to use them all). Wrapping my head around all the additional bells and whistles took some time but was well worth it. You need to dedicate some time to learning the ins and outs first.
What problems is the product solving and how is that benefiting you?
The biggest problem we're solving is "how do we replicate AD functionality without getting rid of AD?". Migration plans for our customers became simplified when the answer is a simple "Jumpcloud". I am able to take clients that had large active directory infrastructures and move them towards cloud services with less headache and less planning upfront.
Recommendations to others considering the product:
If you need a turn-key approach to Cloud Directory services JumpCloud is IT.
JumpCloud is much more that just Identity Management
What do you like best about the product?
The number of MFA options, SAML integrations and device management.
What do you dislike about the product?
Though feature to feature, the cost is better than AD, I'd like to see better pricing for smaller organizations.
What problems is the product solving and how is that benefiting you?
JumpCloud has made managing off-network laptops possible. The SSO makes for a better user experience while allowing for better security.
Quick, Easy and powerfull!
What do you like best about the product?
Easy to install
has the ability to send remote commands
Importing users from Azure or Gsuite is very simple
has the ability to send remote commands
Importing users from Azure or Gsuite is very simple
What do you dislike about the product?
Lack of billing page like other providers.
You can enable system insights but you can't mass export.
You can enable system insights but you can't mass export.
What problems is the product solving and how is that benefiting you?
Time to deploy new machines to new employees has reduced a lot.
Recommendations to others considering the product:
If you have a small to medium IT Team or don't want to use onprem solutions JumpCloud is the right choice for you!
JumpCloud
What do you like best about the product?
I like the ease of use and the simplicity in which the platform operates. It enables me to identify and access the cloud while being a secure environment that I trust.
What do you dislike about the product?
The setup was a little tricky and sometimes it goes down for no reason and I need to reinstall. I would like to see more help and tutorials on how to use the platform.
What problems is the product solving and how is that benefiting you?
It is saving me time and money that I can use elsewhere. We can update our user information quicker and easier than ever before. It is an easy transition for us using Jumpcloud.
Incredible Powerful
What do you like best about the product?
The ability to use this as an ID source for multiple technologies
What do you dislike about the product?
Nothing at all, it's an amazing platform.
What problems is the product solving and how is that benefiting you?
No problems whatsoever.
Recommendations to others considering the product:
Definitely try it - you have nothing to lose and everything to gain.
Active Directory Killer
What do you like best about the product?
100% cloud and zero dependency on local network
What do you dislike about the product?
Whenever we make changes in the cloud we need to restart the machine.
What problems is the product solving and how is that benefiting you?
Remove of local Active directory
Remove of server
Cost of operating system
Remove of server
Cost of operating system
If you have a smaller network and don't want an AD server JumpCloud is amazing.
What do you like best about the product?
I love that I don't need a server to authenticate to, I like that it is cloud-based, and I really like that it works across platforms.
What do you dislike about the product?
I would like to be able to push out more to my endpoints.
What problems is the product solving and how is that benefiting you?
It has helped with authentication management for my smaller clients and when people wish to use mac books in business environments.
Great product!
What do you like best about the product?
Easy to set up, secured my websites, great reporting, and super affordable!
What do you dislike about the product?
I have found no dislikes using this product.
What problems is the product solving and how is that benefiting you?
HTTPS
JumpCloud Best Online Active Directory
What do you like best about the product?
GUI Part is very user-friendly and we can easily import the exiting AD User account from the OnPremise AD Solution. So Migration process is very much simple and SSO Look good
What do you dislike about the product?
Can Import the help documentation and add those in the GUI itself. SO cx can easily track the details
What problems is the product solving and how is that benefiting you?
Employee SSO Login is very much useful for our application and Role authentication looks good
Recommendations to others considering the product:
Best Online AD Solution
A solid, well-polished, and comprehensive MSP-Friendly device management solution
What do you like best about the product?
The different modules interconnect well, allowing you to approach from whichever angle you're currently coming from. Their support team is friendly and responsive, and their setup is very MSP/Multi-Tenant friendly. Their streamlined policy options make managing your devices far simpler than other solutions. MDM enrollment was low-impact, and efficient.
What do you dislike about the product?
We would have liked to see options for Android devices at this point, as that was the one piece keeping us from using Jumpcloud for all our MDM needs. Occasionally, the Apple MDM deployment goes sideways and requires re-application, but you find that out quickly enough that it doesn't affect the end-user all that much.
What problems is the product solving and how is that benefiting you?
We have resolved issues with one of our clients' completely decentralized organization, allowing us to implement policies and device management that would normally require a serious infrastructure investment.
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