JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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External reviews are not included in the AWS star rating for the product.
Great Functionality, Easy to Use, Simply Superb
What do you like best about the product?
The product is very easy to use. We have been using the product for many years now. And it has never disaapointed us.
What do you dislike about the product?
Nothing. Simple Perfect. No lags. And redirection is great.
What problems is the product solving and how is that benefiting you?
Integration a lot of products into one platform simply using a click. It's like window shopping, where you get everything in hand.
Great way to secure & centralize logins
What do you like best about the product?
It's secure and centralizes logins for everyone in the company. It meets high security standards for content creators, which is crucial in our industry. A big thumbs up!
What do you dislike about the product?
Nothing! It's easy to manage and gives us control over many functions.
What problems is the product solving and how is that benefiting you?
Secure logins wth easy to manage security options are fantastic.
Recommendations to others considering the product:
It's actually been a really great solution for us.
JumpCloud is an essential solution for our hybrid enviroments
What do you like best about the product?
JumpCloud is used for authentication services across our hybrid environment. The interface is intuitive and innovative. We looked for a central and simple single sign-on solution, with a good user interface and clear security objectives. We found our solution with JumpCloud. Highly Recommended.
What do you dislike about the product?
Pricing could be a little lower. Authentication for Rasberry PI devices would be nice
What problems is the product solving and how is that benefiting you?
Authentication across Windows, Apple and Linux systems. We can enforce password policies with JumpCloud that was impossible with the standard Microsoft Active Directory solutions
Recommendations to others considering the product:
Prepare to spend a few hours learning the software, being engaged in the webinars and updates to provide the best level of service to your customers and staff.
Superb Functionality at a Great Price!
What do you like best about the product?
JumpCloud has allowed us to easily migrate away from managing users through AD, and allowed us to simplify account management, through one easy to use web interface.
What do you dislike about the product?
I don't havr any dislikes, learning how everything works takes some time, but once you grasp the concepts it will be well worth the investment, saving time managing everything through one system.
What problems is the product solving and how is that benefiting you?
We have been able to streamline our new user creation processes by utilizing the JumpCloud LDAP and SSO features available in the software package. The benefits that we found most useful is having everything in one place and are currently experimenting with the various MDM features available.
Recommendations to others considering the product:
Give it a try, it will save you a lot of time once implemented.
Easy to use. Best bet for small business.
What do you like best about the product?
everything is user-friendly. All in one MDM
What do you dislike about the product?
Does not have all the features offered by rivals such as Okta. Less integration.
What problems is the product solving and how is that benefiting you?
small deployments.
Recommendations to others considering the product:
Easy to use as long as you have used an MDM and Identity provider previously.
Turnkey enterprise AD
What do you like best about the product?
Minimal installation requirements and easy roll out steps at little to no cost.
What do you dislike about the product?
Low product awareness of an awesome platform.
What problems is the product solving and how is that benefiting you?
OS homogeneous in managing AD. Support is OS agnostic!
Quick setup, great customer support!
What do you like best about the product?
Jumpcloud made it is easy from day one to get setup and running with ease. They provided a the tools, were in touch and have continued to reach out to make sure that I am making the most out of using the service.
What do you dislike about the product?
Nothing at all so far to be brutally honest. Their support is great, the service is top notch, I have even spoken with the CEO directly who has provided resources and assistance.
What problems is the product solving and how is that benefiting you?
JumpCloud helped me find an affordable solution for my SSO setup for my business. They also provided a streamlined setup and interface to make using their software a breeze.
Recommendations to others considering the product:
Make the "jump" to using JumpCloud. It will be the best decision you have made in this sector.
Amazing tool
What do you like best about the product?
I love the way you manage users and devices from one backend
What do you dislike about the product?
I don't really find anything that i don't like
What problems is the product solving and how is that benefiting you?
We are able to manage multiple users and machines with ease
JumpCloud support is top tier
What do you like best about the product?
The most helpful thing about JumpCloud is the documentation, and the ability to reach out to support when you encounter a problem. Support is so helpful, they will go back and forth with you for weeks until the issue is resolved.
What do you dislike about the product?
There is not much I do not like about JumpCloud. We have all this information at our fingertips with their documentation, and it is very simple and easy to use service. It is easy to figure out how to do anything you need to do. I have no complaints.
What problems is the product solving and how is that benefiting you?
I am solving the issue of implementing MFA throughout our company. Through this process, I have realized how easy JumpCloud is to use. Everything I need is there, and generally when I encounter a new issue, it is either user error or something to do with windows. JumpCloud makes problem solving easier.
Great for cross platform identity management
What do you like best about the product?
We have a mix of Windows and Linux laptops, entirely cloud based. JumpCloud allows us to administer the entire estate without costly legacy infrastructure.
What do you dislike about the product?
I'd like to see Linux package management.
What problems is the product solving and how is that benefiting you?
Self-service password reset is possible via Azure AD, but only on premium plans. The cost of JumpCloud is significantly lower than Microsoft alternatives - and natively supports our Linux estate too.
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