JumpCloud
JumpCloud, Inc.External reviews
3,926 reviews
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External reviews are not included in the AWS star rating for the product.
Great product for initial IAM for pre-enterprise clients
What do you like best about the product?
Allows for rapid, initial user management for servers via its included agent or LDAP capability. The new user interface has an excellent experience. Remote command execution is also very helpful.
What do you dislike about the product?
The product is excellent for early-stage businesses that don't yet have enterprise SSO systems in place. With that being said, it loses value once more complicated security tools need to be implemented, thus making it somewhat obsolete. This only matters once you reach an enterprise stage, though.
What problems is the product solving and how is that benefiting you?
User IAM for a data center cluster. Remote command execution helps do ad-hoc management across arbitrary sets of machines. UID/GID consistency across the cluster prevents permission conflicts across NFS.
Easy to manage user access and device management permissions
What do you like best about the product?
Easy to use from Admin portal and also user portal. You manage the list of the users and devices easily. Complete centralized platform to manage.
What do you dislike about the product?
Don't have the ability to all the permissions and configurations on the Linux servers. But that wouldn't stop using this product.
What problems is the product solving and how is that benefiting you?
Granting access to users on the centralized platform.
I don't have to grant permissions to devices separately.
I don't have to grant permissions to devices separately.
Excellent product for companies going remote
What do you like best about the product?
Features are equivalent or better than current active directory and easily manageable for multiple tenants.
What do you dislike about the product?
Integration with apple products could be improved.
What problems is the product solving and how is that benefiting you?
Allowing multiple clients to go fully remote without losing security/manageability.
Practical 1 button login system
What do you like best about the product?
Being able to centralize all logins without requiring password management
What do you dislike about the product?
Hard to uninstall of a machine that no longer is going to be used for work
What problems is the product solving and how is that benefiting you?
It's great for security
Best IdP
What do you like best about the product?
Jumpcloud is easy to manage, I recommend it to every customer when I'm asked about an IdP they should leverage for SSO. Plus I love the T shirt y'all sent me before super comfy. I wear it when I do my presentations on how to configure SSO :)
What do you dislike about the product?
Honestly, there isn't much that I don't like from Jumpcloud. I wish you guys had an easier way for account switching, but other than that I don't have any problems with the platform. It's by far the most consistent and easiest to work with.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud for SSO testing, I also use it when I demo our product and how to set up SSO with Bitwarden. We don't use the full-feature set, but I can absolutely see myself leveraging the platform more as the need arises.
Recommendations to others considering the product:
Jump on board!
Wonderful tool
What do you like best about the product?
Automatically centralizes password management
What do you dislike about the product?
Honestly my only dislike is that I didn't find this tool sooner!
What problems is the product solving and how is that benefiting you?
New federal mandates require strong password selection, enforcement, and management. JumpClopud allows me to do all of these things with a single tool.
Recommendations to others considering the product:
This tool is well worth the small time it takes to learn it
Device management works well
What do you like best about the product?
I appreciate that the client doesn't impact the user much at all. I was nervous about this as I'm a developer and get territorial abound my machine. But it worked well and didn't impact me much after installation.
What do you dislike about the product?
I think this has something to do with is Mac OD, but the config process is a tiny be esoteric. Still I was able to get it working pretty easily and also was able to roll out to others.
What problems is the product solving and how is that benefiting you?
We are primarily solving for device management with a eye towards soc2 compliance. JumpCloud provides excellent capabilities in this area and isn't as complicated to experiment with.
Recommendations to others considering the product:
I like it. I feel like it's the best product in the field.
Love it - LDAP Interface
What do you like best about the product?
LDAP Capability, so easy to use I was able to ditch on-prem approach to LDAP server and just use the LDAP as a Service in JumpCloud... the UI is super easy to work with!
What do you dislike about the product?
It's cloud-based so I do have to rely on the web to manage my directory, and there is cost associated with that, but at the end of the day that's just nitpicking
What problems is the product solving and how is that benefiting you?
Solving easy LDAP configuration with OpenLDAP (LDAP flavor of choice). Integration with IdP (Okta) specifically, which is great because it was so easy with the documentation provided.
Easy to use and love the idea of being able to connect it to AD
What do you like best about the product?
The Amount im able to change and the number of features that are available to manage computers within it. Id be using active directory. compared to other companies this simplifies managing the most.
What do you dislike about the product?
nothing is currently missing if anything id only change the way to manage logging into multiple computers.
What problems is the product solving and how is that benefiting you?
broken domain controller, now able to have all computers apart of one network
JumpCloud makes user management easy
What do you like best about the product?
User management and system access are centralized and easily accessible.
What do you dislike about the product?
Hard to put your finger on it, but the UI is not always super intuitive, everything works as expected and there are not major functional gaps.
What problems is the product solving and how is that benefiting you?
User and system management across multiple platforms. JumpCloud makes it easy to manage all this.
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