JumpCloud
JumpCloud, Inc.External reviews
3,927 reviews
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External reviews are not included in the AWS star rating for the product.
Fantastic out of the Box
What do you like best about the product?
It was incredibly easy to spin up and use out of the box for a lightweight directory service. I've used it extensively for different test scenarios and the simplicity of management is astounding.
What do you dislike about the product?
I really haven't found anything to dislike about this platform for the use cases I put it through!
What problems is the product solving and how is that benefiting you?
I've been using JumpCloud as a lightweight directory for various lab and test scenarios and for documentation creation around a variety of technologies.
Thank you Jump Cloud
What do you like best about the product?
As an independent IT consultant, I find it critical to be able to use the same types of technologies that my customers use. The ability to be able to have an IdP that offers all of the common features (SAML with SCIM, push notifications, RADIUS) that my customers use without having to license for more than a single person is immensely valuable to me.
What do you dislike about the product?
I haven't had enough opportunities to be able to test all of the features, especially the mobile device management. Beyond that, I haven't yet found anything that I dislike.
What problems is the product solving and how is that benefiting you?
With JumpCloud I am able to stay knowledgeable with the same types of technologies that my customers are using and thus I am able to support them better.
Jumpcloud is so easy its wrong!
What do you like best about the product?
Jumpcloud is by far the easiest platform I have used. From the initial demo to putting my hands on it to deploy in my IT Environment, it was too easy.
What do you dislike about the product?
There isn't much I can say that I dislike. Jumpcloud delivers on everything they say that they offer.
What problems is the product solving and how is that benefiting you?
We were in desperate need of identity management, and Jumpcloud made the process simple while providing excellent support throughout the process.
Quick and easy laptop deployment
What do you like best about the product?
JumpCloud has drastically reduced the time required to deploy laptops.
What do you dislike about the product?
The cost could be less but over all we do like the product.
What problems is the product solving and how is that benefiting you?
Deploy time and approved applications
Recommendations to others considering the product:
if you have 1000 laptops then it's less expensive to use Active directory but for small IT staff's then this I the best way to deploy laptops.
Very Impressive MDM Offering
What do you like best about the product?
JumpCloud is incredibly feature-rich and easy to use. It was a breeze to get the Macs and Windows machines added to the MDM platform. Nearly every policy that one would need to to be SOC2 certified is there.
What do you dislike about the product?
There is no anti-virus agent for Mac. That is being handled with another tool.
What problems is the product solving and how is that benefiting you?
MDM, SOC2 compiance.
Great product!
What do you like best about the product?
The product is solid and performs as expected. They continue to update what JumpCloud can do, including iPads now. This is a game changer for IT support of remote devices.
What do you dislike about the product?
Setup for Mac, IOS devices is complicated, but that is not Dialpad's issue.
What problems is the product solving and how is that benefiting you?
Remote management of Users who are not on a domain. This is a life saver!
Secure way to provide access to AWS
What do you like best about the product?
The ability to add access to only entry point and be able to control who. Can access the services.
AWS account access has been a challenge and users intended to get access were manually added or removed causing mistakes.
AWS account access has been a challenge and users intended to get access were manually added or removed causing mistakes.
What do you dislike about the product?
So far all good about the usage. We might want some additional training to get more tool utilization on access monitoring and expertise to set it up correctly.
What problems is the product solving and how is that benefiting you?
Access control to full time employees and contractors to our cloud environments has never been easy or secure. Jumpcloud gave that ability with minimal learning.
Recommendations to others considering the product:
Worth exploring the tool for securing AWS accounts and server access.
Easy to deploy and idea for rapidly growing businesses
What do you like best about the product?
Their onboarding process was very helpful and really helped our team to get up and running very quick
What do you dislike about the product?
Trying to understand using the radius side of thing, I understand they can't support other products, but it feels like a one-time setup that powers up their system so much more
What problems is the product solving and how is that benefiting you?
We were looking to maintain remote and multiple office locations easily.
Increase security.
Increase security.
Recommendations to others considering the product:
SME applications with a mixture of remote and office-based users
Look No Further
What do you like best about the product?
JumpCloud offers a versatile interface, responsive support, and they embrace automation. I have used the policies feature to help manage Windows and MacOS. I deploy scripts using JumpCloud extensively, and they offer their own for different actions via GitHub. Various multi-factor authentication methods are supported, which I have used to further secure user VPN connections.
What do you dislike about the product?
Managing scripts via the "Commands" window could use some fine-tuning. It can prove difficult to manage many at once or make bulk edits, for example.
What problems is the product solving and how is that benefiting you?
Secure VPN connections are a must for any business, no matter the size, and JumpCloud offers an easy solution with TOTP and RADIUS support.
Great product, rich features, easy to on board
What do you like best about the product?
Richness of features, set of integrations, self-service and on-boarding
What do you dislike about the product?
I like less the device management capability, I wish it was more like JAMF
What problems is the product solving and how is that benefiting you?
Managing a single user authentication repository as we adopt dozens of systems, applications and equipment
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