JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Steve G.

Easy to deploy and idea for rapidly growing businesses

  • February 04, 2022
  • Review provided by G2

What do you like best about the product?
Their onboarding process was very helpful and really helped our team to get up and running very quick
What do you dislike about the product?
Trying to understand using the radius side of thing, I understand they can't support other products, but it feels like a one-time setup that powers up their system so much more
What problems is the product solving and how is that benefiting you?
We were looking to maintain remote and multiple office locations easily.
Increase security.
Recommendations to others considering the product:
SME applications with a mixture of remote and office-based users


    Patrick B.

Look No Further

  • February 02, 2022
  • Review provided by G2

What do you like best about the product?
JumpCloud offers a versatile interface, responsive support, and they embrace automation. I have used the policies feature to help manage Windows and MacOS. I deploy scripts using JumpCloud extensively, and they offer their own for different actions via GitHub. Various multi-factor authentication methods are supported, which I have used to further secure user VPN connections.
What do you dislike about the product?
Managing scripts via the "Commands" window could use some fine-tuning. It can prove difficult to manage many at once or make bulk edits, for example.
What problems is the product solving and how is that benefiting you?
Secure VPN connections are a must for any business, no matter the size, and JumpCloud offers an easy solution with TOTP and RADIUS support.


    Ofer R.

Great product, rich features, easy to on board

  • January 19, 2022
  • Review provided by G2

What do you like best about the product?
Richness of features, set of integrations, self-service and on-boarding
What do you dislike about the product?
I like less the device management capability, I wish it was more like JAMF
What problems is the product solving and how is that benefiting you?
Managing a single user authentication repository as we adopt dozens of systems, applications and equipment


    Elya G.

Jumpcloud is a fantastic tool

  • January 18, 2022
  • Review provided by G2

What do you like best about the product?
really good MDM solution both for Windows and Mac OS X end user devices . Lets IT admin to control security, device standardization, inventory, application deployment, s
What do you dislike about the product?
looking for more robust reporting in order to do cross report by application , user, device, security policy etc
would apppreciate more documentation how to operate the solution, maybe some online videos
What problems is the product solving and how is that benefiting you?
corporate MDM for a 130 empoyees 3 sites in Israel, US, Ukraine nothe windows and MacOS X
security policies , automatic software deployment, end user management


    ירון .

Feature full and robust solution

  • January 15, 2022
  • Review provided by G2

What do you like best about the product?
Multi platform security policy management
What do you dislike about the product?
Patch management is in its first steps, but supposed to be enhancements soon
What problems is the product solving and how is that benefiting you?
Security compliance for end point through cloud management
Recommendations to others considering the product:
One solution for security, compliance, sso and more


    Gowtham Akshaya K.

"JumpCloud : An Honest Look"

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
Managing all OS in a single console is the best ever feature.
And One authentication from email, Devices and network devices.
What do you dislike about the product?
Only very few policies for Linux devices.
and looking for NTP policies for all devices to sync with the time.
What problems is the product solving and how is that benefiting you?
Meets all our audit standards and keeps us in compliance with the security policies through JumpCloud.


    Manjunath M.

Best DAAS Service, LDAP Service and SAML Integration for third part application.

  • January 12, 2022
  • Review provided by G2

What do you like best about the product?
Radius Server Ldap Server and all these features are handy. Asset management and bind the device. it very reliable and easy to configure in all the platforms like windows,Linux and mac
What do you dislike about the product?
In ubuntu, if the password expires, the profile will be hidden and not visible. In mac, keychain issue still persist with many users.Kindly check with keychain issue in mac.
What problems is the product solving and how is that benefiting you?
JumpCloud offers organizations of all sizes a better way to manage their technology through a DAAS cloud platform. This enables IT organizations to support their entire team by working and connecting them to the technology they need to do their jobs, including systems, applications, files, and networks. Because it’s all user-based, this solution fits the IT needs of teams from the smallest of startups to enterprise organizations.
Recommendations to others considering the product:
It is Simple like Identity, access, device management all in one platform. Okta - only Identity. If you want to manage devices, you need to integrate another platform.


    Jeevanandham M.

Best solution for infrastructure free

  • January 11, 2022
  • Review provided by G2

What do you like best about the product?
Patch management and the best part as an Admin easy to fetch the details of the laptop details instead of searching manually.Radius server which helped out us to connect the wifi using the Jumpcloud credentials
What do you dislike about the product?
we cannot find the system details in Linux, users are unable to see their profile if they fail to reset the password, and MacBook keychain issue while resetting the password
What problems is the product solving and how is that benefiting you?
Blocking USB access, wifi connectivity using radius server, pushing the organization software from the backend, Bitlocker and file vault, and SSO login which is integrated to our organization
silent software script.


    Internet

A tool you need

  • December 29, 2021
  • Review provided by G2

What do you like best about the product?
JumpCloud gives you observability over your company's devices
What do you dislike about the product?
Some features require programing, like giving "sudo" permissions to all users across the company
What problems is the product solving and how is that benefiting you?
Erasing stolen devices or devices of users who quit


    Dipak P.

JumpCloud - There is beauty in simplicity

  • December 25, 2021
  • Review provided by G2

What do you like best about the product?
1. Jumpcloud is the best directory services tool for startups. It provides 10 free licenses. It makes admin tasks easy.
2. What I like most about JumpCloud is the integration with documentation, and I can reach out to support when I encounter a problem.
3. For small organizations, the free tier is fantastic, and as your organization grows, the pricing starts to look more competitive.
4. There is no doubt that the platform is very secure, so I would recommend it.
5. Whenever you have an issue, support will communicate back and forth with you for weeks until you are able to solve your problem.
What do you dislike about the product?
There is not much I do not like about JumpCloud.
1. Lack of policies for Linux and Mac systems. Tried to implement corporate wallpaper for Linux systems but it was not successful.
2. The only downside is that JumpCloud doesn't support Chrome OS
3. Admin Dashboard and UI could improve.
What problems is the product solving and how is that benefiting you?
Jumplcoud resolved the below problems for us.
1. A JumpCloud account handles this out-of-the-box and provides unprecedented control over the end user's assets.
2. Setup and configuration are very straightforward.
3. An easy new employee onboarding and exit process is made possible by using the jump cloud solution.
4. It allows the use of many different platforms with a common authentication platform.
5. Useful for user management and device management.
Recommendations to others considering the product:
Jumcloud is easy to set up. Awesome tool for start-up companies.
Highly recommend it for small and medium-size organizations.