JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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This is easy to use
What do you like best about the product?
This is best to manage the system role and easy to track users.
What do you dislike about the product?
Some features are not available. Need to increase more Features in SSo
What problems is the product solving and how is that benefiting you?
this is for SSO use and easy to manage assets inventory
Jumpcloud for K-12 School
What do you like best about the product?
As a K-12 International school, the most important features are the User Management interface and the ability to create unique usernames for our teachers and staff's computer, Google, Office 365, and Adobe.
What do you dislike about the product?
While the Commands tool (running custom script on our staff's computers) is helpful, it could use some upgrades in terms of ease of use, such as different filters for looking for and selecting users or devices.
What problems is the product solving and how is that benefiting you?
User management with Jumpcloud (giving our teachers access to a computer with their account, creating their school Gmail accounts, assigning them a license in Office 365 and Adobe) has made our ICT onboarding procedures more straightforward. We only need to create and manage one account, their Jumpcloud account.
Recommendations to others considering the product:
If you are looking into Jumpcloud for user and access management, try to establish what account creation and management can be automated with Jumpcloud.
Simple, quick to setup and works with so many platforms
What do you like best about the product?
The fact it's cloud-hosted, which means that we no longer have to have expensive dedicated hardware onsite. It also means administation and maintenance has reduced as we no logner have to deal with backups or system maintenace.
What do you dislike about the product?
I do not like that fact that when a user account is imported the user instantly has to change their password. All of our users are imported via CSV from a seperate database so to import users and set the password we want them you use we have to use Powershell which means importing the users and then updating the password via Powershell, this is cumbersome.
I also do not like the fact that we cannot stop users from changing their own passwords, in education this is important as we may need to access a students account if we have concerns about their well being and we want to be able to do this without them knowing.
I also do not like the fact that we cannot stop users from changing their own passwords, in education this is important as we may need to access a students account if we have concerns about their well being and we want to be able to do this without them knowing.
What problems is the product solving and how is that benefiting you?
With Apple's deprecation of open directory, we were looking for a replacement solution that didn't involve Active Directory. We also needed a solution that supported RADIUS and LDAP as well as manages our Google Workspace and M365 accounts.
Recommendations to others considering the product:
Try it first, there is a free 10 user plan, give this a go and see if it works with your infrastructure.
AD as it should be.
What do you like best about the product?
JumpCloud is extremely simple to use but still a very powerful tool. I don't remember spending more than 10 seconds trying to find a feature on the admin dashboard. JumpCloud also saved us the time and effort of setting up and maintaining an AD server. We also use JumpCloud to inventory our machines, since it has a lot of useful information about each device.
What do you dislike about the product?
The process of remotely setting up a new device for an employee (especially new hires) is a little painful since it requires manual intervention from the user, but nothing that we couldn't work around with some clear instructions.
What problems is the product solving and how is that benefiting you?
1 - Keeping our machines under our control even though most employees work remotely.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
Recommendations to others considering the product:
I highly recommend spending some time looking at their API docs. You will be able to automate several of your workflows with it.
Spread the Good news
What do you like best about the product?
The ease of remote monitoring, the ease of import from GSuite. Directory insights and fast response time
What do you dislike about the product?
Some conditional policies are still interfering. The Directory insight is still not descriptive enough to troubleshoot all issues
What problems is the product solving and how is that benefiting you?
Remote AD, no physical access for onboarding, binding/restricting actions, detailed reports. Remote SW installations
Recommendations to others considering the product:
It solves all your issues for remote monitoring, onboarding, and restrictions. Helps remote software installations and mangement of updates.
JumpCloud Team is responsive, honest, and resilient
What do you like best about the product?
I appreciate the team over at JumpCloud holding meetings with users regularly. Their user base continues to grow, and it is now more than ever that leaders need to communicate and provide explanations and solutions to ongoing problems.
What do you dislike about the product?
While the systems themselves have outgrown their model, they seem capable and ready to tackle and prioritize where needed.
What problems is the product solving and how is that benefiting you?
The onboarding process has never been more straightforward while using JumpCloud. It is an efficient and reliable way to connect with other directories.
Jumpcloud - A tool every IT team should use.
What do you like best about the product?
It's an all-in-one tool to manage user logins, access to applications, laptop hardware management, and continues to improve overtime.
What do you dislike about the product?
When the services are down however, this doesn't happen too often.
What problems is the product solving and how is that benefiting you?
We're solving the problem of onboarding challenges to multiple systems, including hardware security and management, specifically laptops.
Simple device management
What do you like best about the product?
Jumpcloud makes it simple to manage and view all of the devices within an organization and ensure that they are meeting company security and compliance policies
What do you dislike about the product?
While Jumpcloud does have a simple view to see all of the devices within the company, you sometimes have to dig a bit to see how the policies are applied to the various devices
What problems is the product solving and how is that benefiting you?
With Jumpcloud we are able to manage our company devices across the country, which has allowed us more freedom in hiring nationally and growing the diversity of our company
JumpCloud: A Must-Have Tool for Every Business
What do you like best about the product?
One of the best things about JumpCloud is its Single Sign-On (SSO) integration, which allows users to access all of their applications with just one set of credentials. This feature not only enhances security but also saves time and improves productivity.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
What do you dislike about the product?
Despite being a reliable and secure tool, I was disappointed by the recent release of JumpCloud's password manager, which was unstable and had several usability issues. It's worth seeking an alternative password management solution if this is a critical feature for your organization.
What problems is the product solving and how is that benefiting you?
One of the critical benefits of JumpCloud is that it provides a single point of control for managing user accounts across a wide range of applications and services. This makes it easier for our IT Team to manage user accounts, control access, and enforce security policies across our organization.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
IT and Logistics specialist
What do you like best about the product?
I feel the ease of access of things is very appealing. Things tend to be very accessible and straightforward when troubleshooting. This is especially the case to access devices within our company to make changes.
What do you dislike about the product?
I have noticed various API issues or outages within the past several months. I know that services can not be fool proof. However, it can really put me in a bind regarding my workflow and making changes to a machine. Pushing policies, associating users, etc.
What problems is the product solving and how is that benefiting you?
The ability to push policies on the fly has been great. Encrypting devices is a vital part of our company and JC makes it a straight forward and simple process. JC shows clear indicators showing a successful encryption along with successful policy pushes.
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