JumpCloud
JumpCloud, Inc.External reviews
3,927 reviews
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AD as it should be.
What do you like best about the product?
JumpCloud is extremely simple to use but still a very powerful tool. I don't remember spending more than 10 seconds trying to find a feature on the admin dashboard. JumpCloud also saved us the time and effort of setting up and maintaining an AD server. We also use JumpCloud to inventory our machines, since it has a lot of useful information about each device.
What do you dislike about the product?
The process of remotely setting up a new device for an employee (especially new hires) is a little painful since it requires manual intervention from the user, but nothing that we couldn't work around with some clear instructions.
What problems is the product solving and how is that benefiting you?
1 - Keeping our machines under our control even though most employees work remotely.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
2 - Keeping an inventory of our devices in a centralized place.
3 - Centralized credentials with the SS0 features (no more users sending dozens of emails when they forget one of the dozens of their passwords).
4 - Increased productivity of the IT admins since it simplified our AD needs.
Recommendations to others considering the product:
I highly recommend spending some time looking at their API docs. You will be able to automate several of your workflows with it.
Spread the Good news
What do you like best about the product?
The ease of remote monitoring, the ease of import from GSuite. Directory insights and fast response time
What do you dislike about the product?
Some conditional policies are still interfering. The Directory insight is still not descriptive enough to troubleshoot all issues
What problems is the product solving and how is that benefiting you?
Remote AD, no physical access for onboarding, binding/restricting actions, detailed reports. Remote SW installations
Recommendations to others considering the product:
It solves all your issues for remote monitoring, onboarding, and restrictions. Helps remote software installations and mangement of updates.
JumpCloud Team is responsive, honest, and resilient
What do you like best about the product?
I appreciate the team over at JumpCloud holding meetings with users regularly. Their user base continues to grow, and it is now more than ever that leaders need to communicate and provide explanations and solutions to ongoing problems.
What do you dislike about the product?
While the systems themselves have outgrown their model, they seem capable and ready to tackle and prioritize where needed.
What problems is the product solving and how is that benefiting you?
The onboarding process has never been more straightforward while using JumpCloud. It is an efficient and reliable way to connect with other directories.
Jumpcloud - A tool every IT team should use.
What do you like best about the product?
It's an all-in-one tool to manage user logins, access to applications, laptop hardware management, and continues to improve overtime.
What do you dislike about the product?
When the services are down however, this doesn't happen too often.
What problems is the product solving and how is that benefiting you?
We're solving the problem of onboarding challenges to multiple systems, including hardware security and management, specifically laptops.
Simple device management
What do you like best about the product?
Jumpcloud makes it simple to manage and view all of the devices within an organization and ensure that they are meeting company security and compliance policies
What do you dislike about the product?
While Jumpcloud does have a simple view to see all of the devices within the company, you sometimes have to dig a bit to see how the policies are applied to the various devices
What problems is the product solving and how is that benefiting you?
With Jumpcloud we are able to manage our company devices across the country, which has allowed us more freedom in hiring nationally and growing the diversity of our company
JumpCloud: A Must-Have Tool for Every Business
What do you like best about the product?
One of the best things about JumpCloud is its Single Sign-On (SSO) integration, which allows users to access all of their applications with just one set of credentials. This feature not only enhances security but also saves time and improves productivity.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
Another standout feature of JumpCloud is its Mac MDM enrollment, which makes it easy for IT administrators to manage and secure their Mac devices. This feature enables IT teams to enforce password policies, deploy software, and monitor device activity, all from a single console.
JumpCloud also offers seamless SAML integration with Google, enabling users to access Google Apps and other cloud-based services using their JumpCloud credentials. This feature streamlines the login process and eliminates the need for users to remember multiple login credentials.
Finally, JumpCloud's ability to suspend users from multiple groups with just one click is a major time-saver for IT administrators. This feature makes it easy to revoke access to specific applications or resources in a few simple steps, ensuring that security policies are enforced consistently and efficiently.
Overall, JumpCloud offers a range of powerful features and benefits that make it an excellent choice for organizations looking to streamline their user and device management processes.
What do you dislike about the product?
Despite being a reliable and secure tool, I was disappointed by the recent release of JumpCloud's password manager, which was unstable and had several usability issues. It's worth seeking an alternative password management solution if this is a critical feature for your organization.
What problems is the product solving and how is that benefiting you?
One of the critical benefits of JumpCloud is that it provides a single point of control for managing user accounts across a wide range of applications and services. This makes it easier for our IT Team to manage user accounts, control access, and enforce security policies across our organization.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
JumpCloud also offers a suite of device management tools, which includes Mac MDM enrollment. This allows us to manage administrative access on our employee's machines and keep track of the last time they were active.
Overall, the difficulties that JumpCloud solves benefit our companies' security, productivity, and efficiency.
JumpCloud, by delivering a consolidated identity and device management platform, assists our enterprises in streamlining IT operations, reducing complexity, and ensuring the security and compliance of our users and devices.
IT and Logistics specialist
What do you like best about the product?
I feel the ease of access of things is very appealing. Things tend to be very accessible and straightforward when troubleshooting. This is especially the case to access devices within our company to make changes.
What do you dislike about the product?
I have noticed various API issues or outages within the past several months. I know that services can not be fool proof. However, it can really put me in a bind regarding my workflow and making changes to a machine. Pushing policies, associating users, etc.
What problems is the product solving and how is that benefiting you?
The ability to push policies on the fly has been great. Encrypting devices is a vital part of our company and JC makes it a straight forward and simple process. JC shows clear indicators showing a successful encryption along with successful policy pushes.
KF Jumpcloud Review
What do you like best about the product?
The simplicity of the design. the software is clean and easy to navigate. users are able to easily access their accounts and get the help they need. i also like the simplicity of pulling reports
What do you dislike about the product?
Some areas could be cleaned up to make the platform look a little more up to date. all in all it is clean but could definately be modernized. there is also some latency issues that could be fixed
What problems is the product solving and how is that benefiting you?
the ability to address issues on the spot. it is easy to fix errors and collect reporting data. customers love having the ability to quickly get their problems resolved and get back to work
Recommendations to others considering the product:
try the software and make sure it meets all of your company needs. it is the leader in remote management so it has all of the tools you will need at your disposal and ready to be used
Jumpcloud - MDM made easy
What do you like best about the product?
I love the flexibility of JC. Want to integrate a Munki file server? Go for it! Want to adjust device policies on the fly? No problem.
What do you dislike about the product?
Some of the processes and workflows in jumpcloud can be a bit convoluted. Learning JC will likely require you to repeatedly brick and reset devices until you get the hang of things.
What problems is the product solving and how is that benefiting you?
Allows us to consistently track who has what hardware assets. JC has also allowed us to wipe devices that were stolen or lost in public places. JC has continued to be an invaluable resource for us.
Recommendations to others considering the product:
Give it a shot! Theres a decently big learning curve but once you figure it out you'll never want to go back!
Excellent Directory Service
What do you like best about the product?
JumpCloud allows me to use its functionality through its well-documented APIs and its powerful web GUI, giving me the option to automate repetitive tasks or to implement "one-offs." When I'm stumped using the services or am seeing failures, their support is quick to address my needs.
What do you dislike about the product?
Google Workspaces gives me instant tech support via chat for $12/user/mo. I know JumpCloud isn't the behemoth of Google, but it would be great to see them move to that level of low-latency tech support someday.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to authenticate users to M365, Google Workspaces, Radius WiFi, various LDAP-using servers, a small fleet of MacOS laptops, Ubuntu, and Windows 10 Pro hosts. It complements my use of Puppet to orchestrate configurations management. Also, since adding MDM support, I have been able to bring this critical function over to JumpCloud, replacing an expensive standalone service.
Recommendations to others considering the product:
You need to know what you need out of JumpCloud. Carefully read the documentation to understand what they offer, then reach out to them to ask for help.
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