JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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Amazing, no hassle solution for a tech startup
What do you like best about the product?
The company culture of being there for you when you need them, for a technical solution or something mundane
What do you dislike about the product?
Nothing in particular to dislike, but definitely areas where there is room for further improvement
What problems is the product solving and how is that benefiting you?
Ease of directory management for the organization without complex steps or unnecessary paperwork
Recommendations to others considering the product:
No frills with a great customer service.
It has been a good experience with JumpCloud
What do you like best about the product?
It's so easy to manage all the users and teams on the platform.
What do you dislike about the product?
At this moment, everything goes on very good with JumpCloud; it was an excellent decision to choose JC for our company administration.
What problems is the product solving and how is that benefiting you?
We have better control over the equipment and users in the company than before we have not.
A very powerful tool for small to medium size companies
What do you like best about the product?
Identity Management has been a lifesaver for us. Before we used JumpCloud, we did not have a way to manage our employee's logins to their laptops.
What do you dislike about the product?
The power of their solution is drastically minimized if you're not using Windows Pro. Many of their tools simply won't work on Windows Home Edition. Some of that is not their fault due to the limitations that Microsoft put into place in their OS.
What problems is the product solving and how is that benefiting you?
Identity Management
Screen Lock
Remote device wipe
Encryption Key tracker
Screen Lock
Remote device wipe
Encryption Key tracker
Recommendations to others considering the product:
Just be aware that most of the policies that can be used in Jumpcloud for Windows machines will only work on Windows Pro licensed computers. Some policies will work, but most do not on Windows Home Edition. This is not a limitation on JumpCloud's side, but more on the Microsoft operating system side.
Great option for small software companies needing endpoint management for soc2
What do you like best about the product?
Ease of setup and rollout across the company and ability to use on both Mac and PC
What do you dislike about the product?
Wish pricing wasn't per device but rather tiered so that the cost didn't very with each new employee
What problems is the product solving and how is that benefiting you?
Asset Management & Compliance
gave active directory a swift kick on the way out and have not looked back
What do you like best about the product?
accessible from everywhere and reaches everywhere. links every app imaginable including legacy LDAP nightmares.
What do you dislike about the product?
needs better remote access tools. user enrollment can be slightly awkward with google. pretty minor
What problems is the product solving and how is that benefiting you?
exiting our data center. splitting apart shared services to multiple companies. simplifying password resets and device inventory.
JumpCloud for computer management
What do you like best about the product?
Ease of installation of software, specially in times of remote work.
What do you dislike about the product?
Software may sometimes trigger anti-malware detection on some computers.
What problems is the product solving and how is that benefiting you?
Managing company devices at scale
JumpCloud makes it easy
What do you like best about the product?
Very easy to implement; hence adoption rate is high. It's in the cloud, so no fuss over infrastructure.
What do you dislike about the product?
There is some administration involved, but that out weights the competition.
What problems is the product solving and how is that benefiting you?
One-stop-shop for AD implementation and security for our users.
My JumpCloud Review compared to other authentication provider
What do you like best about the product?
What is most helpful about JumpCloud to me is the provision of a centralize platform to manage all the devices and users access within my network environment with zero-worries.
What do you dislike about the product?
The only downside is that JumpCloud doesn't support Chrome OS and that makes it difficult for me to authentic employees using Chromebook.
What problems is the product solving and how is that benefiting you?
It is now easy for me to centrally connect my on-prem resources such as databases and other application with the resources in the could environment.
I had an experienced when trying to manage disperate systems within my network with Active Directory which resulted in delays in getting work done and meeting up deadlines but ever since I started using JumbCloud I can easily spin up and authentic devices and users with Zero Trust Principles in my network.
I had an experienced when trying to manage disperate systems within my network with Active Directory which resulted in delays in getting work done and meeting up deadlines but ever since I started using JumbCloud I can easily spin up and authentic devices and users with Zero Trust Principles in my network.
This is really fully cloud and an awesome replacement for the competition
What do you like best about the product?
We have had some issues with Microsoft's active directory, such as log in on failure and even policy issues, and even database issues, but so far, I have not had any of these issues with Jump Cloud. The Alacarte style pricing is super!
What do you dislike about the product?
I'm used to having third-party solutions like Prisma cloud do my securing for me, but so far, I have not been able to integrate, and I don't want to rely on what is provided by Jump cloud. Although I am not complaining because it seems everything is alright with their zero trust policies. Other than the ability to integrate third-party security solutions, I have no other dislikes
What problems is the product solving and how is that benefiting you?
Jump cloud has offered our company a robust way to solve our directory as a service issue because, as we speak, we can go up or down easily and also save cost, and this is so much easier to accomplish when we compare it with our previous solution. since we also do consulting, it has also made our work easier because we know how to solve DAAS issues as it relates with our clients
Recommendations to others considering the product:
The experience is seamlessly better than using the famous competition, do not hesitate, you will be hooked on it after a concise while
Easy to use - robust in features
What do you like best about the product?
I love the easy it is to configure and use the SSO features and that it ties all of our software platforms to one platform for our clients to access and manage.
What do you dislike about the product?
Could use a few more integrations in the SSO platforms.
What problems is the product solving and how is that benefiting you?
We love the password management and the ability to track when our users are not following protocol.
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