JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Craig S.

JumpCloud - Excellent AD Replacement

  • July 28, 2021
  • Review provided by G2

What do you like best about the product?
I like how easy it is to manage the users.
What do you dislike about the product?
The command line function needs some work.
What problems is the product solving and how is that benefiting you?
The ability to manage both MAC and Windows machines.


    Rebecca B.

A Great Platform

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
It is effortless to assign users to devices and vice versa.
What do you dislike about the product?
I like using Jumpcloud and don't think there is much room for improvement, as it is a very efficient platform.
What problems is the product solving and how is that benefiting you?
We are solving problems by remotely assigning access to users.
Recommendations to others considering the product:
Recommend that everyone tries Jumpcloud when they have the opportunity.


    Durim K.

Awsome

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
I like the directory as service which helps me a lot
What do you dislike about the product?
Until now there is nothing i can say about dislike
What problems is the product solving and how is that benefiting you?
To unify the login for all apps


    Financial Services

Jumpcloud FTW!

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
Jumpcloud has provided a solution that met and continues to meet our use case perfectly, as well as provides us so much more. The admin console and features allow us to manage our growing user population and tech stack effectively. Jumpcloud also allows us to remotely adminster our DaaS for our globally distributed users.
What do you dislike about the product?
I would like to see more enhancements to the MDM offering.
What problems is the product solving and how is that benefiting you?
Prior to Jumpcloud, we did not have an enterprise Directory solution in place. Users were local administrators on their machine, and we could not enforce security policies effectively. Jumpcloud was a game-changer for us for security as well as alignment to our industry regulatory requirements.


    Financial Services

Time savior

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
The connectors to Microsoft, Google and the Ldap server
What do you dislike about the product?
No major problems, maybe some lack of logs to help debugging
What problems is the product solving and how is that benefiting you?
It saves the creation of 10/15 accounts in different web apps we use internally


    Information Technology and Services

Powerful and User-friendly Cloud Directory

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
Google Workspace integration and the ability to escape from MS AD
What do you dislike about the product?
The only downsides to JC are cost and the addition of another platform to manage. However, the additional platform simplifies management in some environments, so that's a wash at worst - you have to evaluate your environment and workflow to figure out if JC is a net win (if you're looking into it, it probably is).
What problems is the product solving and how is that benefiting you?
Jumpcloud's cloud RADIUS allows 802.1x WLAN authentication using Google Workspace credentials.
Windows agent allows us to use Google credentials for Windows authentication.
Recommendations to others considering the product:
If you are moving from AD to Google Workspace for more of your management and AAA, one of the Workspace license levels may have all the features you need; if not, or if you need to hybridize between directories, Jumpcloud is probably the best way to bridge the gap. If you need cloud directory management for a distributed environment, JC is a great way to escape the bounds of local AD.


    Guillermo D.

Best Secure Access Control Software

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
how secure and easy is to set MFA and access control even from remote sessions.
What do you dislike about the product?
until now I haven't found any dislikes I have used Jumpcloud for years now.
What problems is the product solving and how is that benefiting you?
Secure Identity, MFA and remote access control done in a very safe way.


    Eric F.

Jumping to JumpCloud

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
JumpCloud specializes in safely storing and prioritizing user data from your customers. This feature sets it apart.
What do you dislike about the product?
At the moment, nothing comes to mind to make me "jumpship" from JumpCloud.
What problems is the product solving and how is that benefiting you?
Securing user data to have our clients best needs at heart.
Recommendations to others considering the product:
You have to try it to believe it.


    Jeremy L.

Easy Directory Setup with Tons of Integrations

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
Managing users and establishing access to resources is incredibly easy. Enforcing password aging is also super simple. In addition, setting up devices with policy enforcement works well. I especially like the reporting on all aspects of policies created, which allows a quick reference to confirm policies have been applied or to alert me when a policy has failed for some reason.
What do you dislike about the product?
I would like to see greater flexibility within the "Commands" feature. For example, it would be nice if I could create a command with a user or device variable, which could be applied to multiple machines at once. Instead, commands require these to be explicitely defined in each command, making them very narrow in scope.
What problems is the product solving and how is that benefiting you?
This has incredibly simplified user and device management, especially in the post-COVID world. Users are often not at the workplace, so previously changes would not be realized until the user returned to the office. Now, changes are instantly pushed out the next time a user authenticates or a device "checks in".
Recommendations to others considering the product:
Be sure to read and follow the Getting Started guide. Pay careful attention to Best Practices as well, these will make your life easier!


    Computer & Network Security

JumpCloud - a simple yet powerful tool for your organization's SSO authentication

  • July 27, 2021
  • Review provided by G2

What do you like best about the product?
User friendly GUI and steps to add APPs and users.
What do you dislike about the product?
Nothing to mention, its a very good tool for sign-on authentication
What problems is the product solving and how is that benefiting you?
Multifactor authentication. Simple to implement and secure