JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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External reviews are not included in the AWS star rating for the product.
Very useful MDM product that has good tools for remotely managing devices.
What do you like best about the product?
Remote commands, easy policies that can be set for device groups, user assignments to devices.
What do you dislike about the product?
Some features on operating systems like Windows do not have policies within jumpcloud that allow for easy control of these settings.
What problems is the product solving and how is that benefiting you?
Mobile device management, it is benefiting us in allowing for remote control of devices
JumpCloud is a great solution for any company that has remote workers.
What do you like best about the product?
Easy to use, I use it everyday, it helps me managing my MFA, passwords, and applications. It enables me to open quickly a ticket for support on any app.
works as if nothing is installed on my machine.
works as if nothing is installed on my machine.
What do you dislike about the product?
Sometimes the MFA to acces the user account on my laptop lags, and when I'm not connected to wifi (for example when traveling) it is almost imposible to access the machine.
What problems is the product solving and how is that benefiting you?
My main problems are regarding the partner portal, not as a user, they are doing great for user experience. Maybe just an emergency access to my pc when I'm not connected to wifi.
Easy to use
What do you like best about the product?
The best thing about the platform is that you can roll up the accounts created for the users and thus have everything in the same system.
What do you dislike about the product?
It's very personal, but I think just for me it's a little bit complicated the commands that can be applied using jumpcloud depending on the operating system
What problems is the product solving and how is that benefiting you?
Users used to manage countless passwords, so they were quite confused. Now that everything is unified, it's much simpler to track and unify all the passwords on the platform.
Great experience with jumpcloud no issues
What do you like best about the product?
What I like about JumpCloud is how user friendly it is and secure
What do you dislike about the product?
There is no issues with jumpcloud we are very pleased
What problems is the product solving and how is that benefiting you?
managing new staff and creating computer company profiles
Jumpcould is Great alterntive for Azure AD or On-Prem
What do you like best about the product?
JumpCloud has a very responsive UI and is quick to update on the user side! I often make and delete user accounts in environments with high turnover rates, and I am able to walk the user through the process of accessing their account in real time.
I use the RDP feature when splashtop is having a hard time and it has saved me in multiple occasions.
I use the RDP feature when splashtop is having a hard time and it has saved me in multiple occasions.
What do you dislike about the product?
Only thing I have an issue with is documentation can be hard to find when I need it and I often end up figuring it out myself and creating my own internal KBAs for the future.
What problems is the product solving and how is that benefiting you?
It streamlines the deployment of 2FA on desktop devices and I was able to release our Cisco DUO subscription to save some money
Seamless and Reliable Identity Management
What do you like best about the product?
JumpCloud makes managing users, devices, and authentication incredibly easy. Its cloud-based approach eliminates the need for complex on-prem infrastructure, and the interface is intuitive enough for quick adoption. The integration with various services and the centralized identity management save us significant time and effort.
What do you dislike about the product?
While overall excellent, some advanced configuration options could be more streamlined, and occasional sync delays with third-party integrations can occur. However, these are minor compared to the value it provides.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of managing user identities, devices, and access across multiple platforms in a secure and centralized way. It eliminates the complexity of maintaining on-premises directory services, streamlines onboarding/offboarding, and ensures consistent security policies for remote and hybrid teams. This has improved our operational efficiency, reduced IT overhead, and strengthened our security posture.
User and Admin
What do you like best about the product?
Jumpcloud is intuitive, and easy to use. This makes it non invasive for users and simple to manage for admins.
What do you dislike about the product?
Things can always be simplified further as well as made more visually appealing.
What problems is the product solving and how is that benefiting you?
Allows us to provision users globally
Seamless Integration & Robust Features, Highly Recommended
What do you like best about the product?
I appreciate JumpCloud’s robust features, competitive pricing, and ease of development and control. The integration with Microsoft 365 and proprietary software is seamless and efficient. The access control feature is vital for managing devices nationwide, and the quick onboarding and offboarding processes enhance operational efficiency.
What do you dislike about the product?
We don't have any dislikes at this stage of deployment.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes device identity management across locations, ensuring secure access control, quick integration, and smooth onboarding/offboarding, which supports our distributed team and simplifies IT operations.
Security First
What do you like best about the product?
JumpCloud allowed us to take a startup and apply policies and procedures, Manage Software and MFA. The learning period was very short. Having a single UI to manage so many aspects of IT was refreshing.
What do you dislike about the product?
JumpCloud is always improving and adding value, at times it is difficult to keep up with the improvements to their offering.
What problems is the product solving and how is that benefiting you?
JumpCloud allows you to supply so many products in one UI, unlike M$, you don't have to buy multiple products to secure your environment.
JumpCloud was extremely easy to setup and the staff were very helpful
What do you like best about the product?
I loved how easy JumpCloud was to setup and how helpful and accommodating the staff were
What do you dislike about the product?
Didn't make it obvious enough that for MacOS you'd need to integrate with Apple MDM and obtain a DUNS number
What problems is the product solving and how is that benefiting you?
Everything about MDM JumpCloud solved
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