JumpCloud
JumpCloud, Inc.External reviews
3,927 reviews
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Jumpcloud FTW!
What do you like best about the product?
Jumpcloud has provided a solution that met and continues to meet our use case perfectly, as well as provides us so much more. The admin console and features allow us to manage our growing user population and tech stack effectively. Jumpcloud also allows us to remotely adminster our DaaS for our globally distributed users.
What do you dislike about the product?
I would like to see more enhancements to the MDM offering.
What problems is the product solving and how is that benefiting you?
Prior to Jumpcloud, we did not have an enterprise Directory solution in place. Users were local administrators on their machine, and we could not enforce security policies effectively. Jumpcloud was a game-changer for us for security as well as alignment to our industry regulatory requirements.
Time savior
What do you like best about the product?
The connectors to Microsoft, Google and the Ldap server
What do you dislike about the product?
No major problems, maybe some lack of logs to help debugging
What problems is the product solving and how is that benefiting you?
It saves the creation of 10/15 accounts in different web apps we use internally
Powerful and User-friendly Cloud Directory
What do you like best about the product?
Google Workspace integration and the ability to escape from MS AD
What do you dislike about the product?
The only downsides to JC are cost and the addition of another platform to manage. However, the additional platform simplifies management in some environments, so that's a wash at worst - you have to evaluate your environment and workflow to figure out if JC is a net win (if you're looking into it, it probably is).
What problems is the product solving and how is that benefiting you?
Jumpcloud's cloud RADIUS allows 802.1x WLAN authentication using Google Workspace credentials.
Windows agent allows us to use Google credentials for Windows authentication.
Windows agent allows us to use Google credentials for Windows authentication.
Recommendations to others considering the product:
If you are moving from AD to Google Workspace for more of your management and AAA, one of the Workspace license levels may have all the features you need; if not, or if you need to hybridize between directories, Jumpcloud is probably the best way to bridge the gap. If you need cloud directory management for a distributed environment, JC is a great way to escape the bounds of local AD.
Best Secure Access Control Software
What do you like best about the product?
how secure and easy is to set MFA and access control even from remote sessions.
What do you dislike about the product?
until now I haven't found any dislikes I have used Jumpcloud for years now.
What problems is the product solving and how is that benefiting you?
Secure Identity, MFA and remote access control done in a very safe way.
Jumping to JumpCloud
What do you like best about the product?
JumpCloud specializes in safely storing and prioritizing user data from your customers. This feature sets it apart.
What do you dislike about the product?
At the moment, nothing comes to mind to make me "jumpship" from JumpCloud.
What problems is the product solving and how is that benefiting you?
Securing user data to have our clients best needs at heart.
Recommendations to others considering the product:
You have to try it to believe it.
Easy Directory Setup with Tons of Integrations
What do you like best about the product?
Managing users and establishing access to resources is incredibly easy. Enforcing password aging is also super simple. In addition, setting up devices with policy enforcement works well. I especially like the reporting on all aspects of policies created, which allows a quick reference to confirm policies have been applied or to alert me when a policy has failed for some reason.
What do you dislike about the product?
I would like to see greater flexibility within the "Commands" feature. For example, it would be nice if I could create a command with a user or device variable, which could be applied to multiple machines at once. Instead, commands require these to be explicitely defined in each command, making them very narrow in scope.
What problems is the product solving and how is that benefiting you?
This has incredibly simplified user and device management, especially in the post-COVID world. Users are often not at the workplace, so previously changes would not be realized until the user returned to the office. Now, changes are instantly pushed out the next time a user authenticates or a device "checks in".
Recommendations to others considering the product:
Be sure to read and follow the Getting Started guide. Pay careful attention to Best Practices as well, these will make your life easier!
JumpCloud - a simple yet powerful tool for your organization's SSO authentication
What do you like best about the product?
User friendly GUI and steps to add APPs and users.
What do you dislike about the product?
Nothing to mention, its a very good tool for sign-on authentication
What problems is the product solving and how is that benefiting you?
Multifactor authentication. Simple to implement and secure
JumpCloud Domain Service
What do you like best about the product?
Easy to setup and get clients added and support is great!
What do you dislike about the product?
Need a few more applications added to their list.
What problems is the product solving and how is that benefiting you?
We have the ability to manage users computers remotely and not having to have on-site server. Security is also available with SSO.
Jumpcloud is awesome
What do you like best about the product?
cross platform account management, works on mac and windows
What do you dislike about the product?
the agent screws up regularly, it's not fun
What problems is the product solving and how is that benefiting you?
getting the agent to consistently stay installed is a bit of an issue, the benefits are great
Great product for AD replacement/improvement
What do you like best about the product?
the flexibility of the product is easy to install and maintain
What do you dislike about the product?
I think there could be more options in Policies like map printer etc
What problems is the product solving and how is that benefiting you?
We migrated our environment to the cloud, so we are using this product for physical laptops and desktops
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