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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,927 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Design

The Best cloud identity service and so much more!

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Honestly I've used several cloud identity platforms and Jumpcloud is one of the easiest and most user-friendly straightforward and seamless integration I have implemented in my infrastructure. I'll never go back to any other provider
What do you dislike about the product?
Honestly there isn't much to dislike they provide MDM services LDAP services radius services and much more anything you would need to take care of an IT infrastructure they provide.
What problems is the product solving and how is that benefiting you?
Jam cloud address the issue of using different providers for different services JumpCloud is all in one solution


    Michael J.

This is the best and easiest way to hit PCI Compliance Guidelines without a lot of effort.

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
With the ease of multi-machine management in a domain-less environment we are easily able to create and manage users globally without a mess of configuration files. We have JumpCloud on a mixture of Windows and Linux based machines. The setup on each of these types of machines is extremely straight forward and does not require any deep configurations.
What do you dislike about the product?
The ONE issue that happens once in a blue moon is that the JC Agent will "crash," and it doesn't update your password to the newest one you set. I've only had this happen on a few Linux boxes. But trying to remember your old password after you've changed it can be tricky, ha. A simple restart of the service fixes it right away. Other than that, I really have no other issues with Jumpcloud.
What problems is the product solving and how is that benefiting you?
We are using Jumpcloud mainly for Centralized User Management over a handful of different Physical and Virtual Machines in our environment. The management helps explicitly with enforcing PCI Compliance guidelines that we must follow. You are able to assign users/user groups to specific machines, or even groups of machines. I know we've only touched the tip of the iceberg when it comes to the options available to us.


    Cameron C.

JumpCloud - The Future of Cloud Directory - Policy Enforcement

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
The flexibility to manage, scale, and protect our corporate fleet from any location and optimally deploy password policy enforcement, IAM, and SSO. JumpCloud MDM Enrollment has helped our organization grow without any limitations throughout the Global Pandemic and forward.
What do you dislike about the product?
At first, JumpCloud had limited features outside of being a great cloud directory saas... now there are on the verge of becoming one of the most agile Cloud Directory with next-level implementations for remote management.
What problems is the product solving and how is that benefiting you?
Asset management on a global scale - We currently have over 10 offices worldwide and now have the capabilities to manage and track assets better than ever before, thanks to JumpCloud. Previously endpoints were being unmanaged and not 100% tracked from vendor outsourcing in other locations outside of the United States. Now we have the full scope of when assets are added, employees are onboarded, and all can be managed from the JumpCloud admin console.
Recommendations to others considering the product:
If you're looking for the future of IT Management, that is Intuitive and scalable then take a jump with JumpCloud - The Future Cloud Directory.


    Shawn D.

Easy to Use and Inexpensive Compared to Other Options

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Some people may say that the interface is awesome and super intuitive (which it is) while others may say that it fits a niche and does what it sets out to do (it does!); Others may even say that the pricing is phenomenal and they even have a FREE tier! I would have to say that my favorite thing about JumpCloud is everything! JumpCloud does what they say, is easy to use, and the free tier allowed me to run a number of test cases without having to pay a dime.
What do you dislike about the product?
Honestly, I found everything easy to use and don't have any dislikes.
What problems is the product solving and how is that benefiting you?
I used JumpCloud to run several test cases with a new system we're setting up. It made things easy to test and minimized the time needed to do that.
Recommendations to others considering the product:
For anyone considering JumpCloud, I would recommend trying the free option first. It offers a subset of the paid option but allows you to test that this solution is workable for your situation easily. I love companies that offer a free tier as I believe it shows that they are confident in their product offerings and know that after trying their product for free, you'll be more than willing to pay for the upgraded services.


    Josiah B.

A well featured Cloud enterprise management platform

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
The SAML connection to other applications
What do you dislike about the product?
I can't say there's much that I dislike at all
What problems is the product solving and how is that benefiting you?
Multi Device management, User, Systems and Access management
Recommendations to others considering the product:
Be sure to use the free scope of JumpCloud to see it meets your needs before moving forward with the paid version(s)


    Ángel P.

Innovation & Compliance strategy

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
SAML 2.0, Compliance and it audit easy of use with json format files easy to read and easy to develop. Directory as a service all centralized.
What do you dislike about the product?
Is like an improvement, need More diagrams to see data in different ways.
What problems is the product solving and how is that benefiting you?
Directory as a service
Recommendations to others considering the product:
Try it, Is userfriendly and full of Management tools to accomplish Compliance daily basis.


    Bob G.

Great Product

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use, how well it integrates and is such a fluid product.
What do you dislike about the product?
I really like the product, wish it were a little less expensive of course
What problems is the product solving and how is that benefiting you?
Having an easy way of transitioning to the cloud, without having to do it all at once.
Recommendations to others considering the product:
This is an easy less expensive alternative for cloud entry and transition.


    Information Technology and Services

Modern AD and flexible.

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Supports all operating systems, is flexible with it helps a lot in the home office.
What do you dislike about the product?
So far I don't have anything that I don't like, as it is serving us well, in this case the price would be a little high.
What problems is the product solving and how is that benefiting you?
AD for all OS, Linux / MacOS / Windows.


    Daniel T.

Best Support Hands Down

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
If I had to make a list of companies you look forward to having issues with, I would've named 0, but since starting here and working with Jumpcloud, they take rank one hands down. They're the most in touch and quick to answer a call for help.
What do you dislike about the product?
Nothing, they are incredibly helpful in teaching you and assisting with all issues regarding Jumpcloud. It's just incredible how insightful they are!
What problems is the product solving and how is that benefiting you?
An efficient and admin-friendly way to manage assets and secure the company!
Recommendations to others considering the product:
Do it and don't be afraid to ask implementation is a breeze when support is willing to go above and beyond regardless of your organization size.


    Jatinder (Jay) G.

Must have cloud based automated server management tools

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
We looked for a central and simple single sign-on solution, with a good user interface and integration. After multiple reviews, we selected JumpCloud over other options. JumpCloud offers a Software-as-a-Service solution that automates the management of server management tasks, such as users, patches, configuration, security, and compliance. Its solution allows users to provide user accounts and permissions to the right servers; tracks packages, dependencies, and packages that are in use, as well as breaks down which patches are critical and secure; and provides the reporting of access, activity, attacks, and configurations
What do you dislike about the product?
Change back and forth between user and admin mode.
Multiple business problems it can solve can be a little overwhelming
Multi-factor authentication (MFA) for Windows server sign in
Persist user groups to Windows local user groups
Minor UI refresh issues
What problems is the product solving and how is that benefiting you?
single sign-on, server management tasks, such as users, patches, configuration, security, and compliance
Benefits :
- Single Interface to maintain everything
- Proactive monitoring
- End to End Solution in one place
- Productivity Improvement