JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Information Technology and Services

Modern AD and flexible.

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Supports all operating systems, is flexible with it helps a lot in the home office.
What do you dislike about the product?
So far I don't have anything that I don't like, as it is serving us well, in this case the price would be a little high.
What problems is the product solving and how is that benefiting you?
AD for all OS, Linux / MacOS / Windows.


    Daniel T.

Best Support Hands Down

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
If I had to make a list of companies you look forward to having issues with, I would've named 0, but since starting here and working with Jumpcloud, they take rank one hands down. They're the most in touch and quick to answer a call for help.
What do you dislike about the product?
Nothing, they are incredibly helpful in teaching you and assisting with all issues regarding Jumpcloud. It's just incredible how insightful they are!
What problems is the product solving and how is that benefiting you?
An efficient and admin-friendly way to manage assets and secure the company!
Recommendations to others considering the product:
Do it and don't be afraid to ask implementation is a breeze when support is willing to go above and beyond regardless of your organization size.


    Jatinder (Jay) G.

Must have cloud based automated server management tools

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
We looked for a central and simple single sign-on solution, with a good user interface and integration. After multiple reviews, we selected JumpCloud over other options. JumpCloud offers a Software-as-a-Service solution that automates the management of server management tasks, such as users, patches, configuration, security, and compliance. Its solution allows users to provide user accounts and permissions to the right servers; tracks packages, dependencies, and packages that are in use, as well as breaks down which patches are critical and secure; and provides the reporting of access, activity, attacks, and configurations
What do you dislike about the product?
Change back and forth between user and admin mode.
Multiple business problems it can solve can be a little overwhelming
Multi-factor authentication (MFA) for Windows server sign in
Persist user groups to Windows local user groups
Minor UI refresh issues
What problems is the product solving and how is that benefiting you?
single sign-on, server management tasks, such as users, patches, configuration, security, and compliance
Benefits :
- Single Interface to maintain everything
- Proactive monitoring
- End to End Solution in one place
- Productivity Improvement


    Retail

It is the most low-cost yet functional SSO product that I've ever used. It changed my life .

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
It is the most low-cost yet functional SSO product that I've ever used. It changed my life .
What do you dislike about the product?
It is less integrated compared to Azure or G-suite.
What problems is the product solving and how is that benefiting you?
We were trying to implement SSO on a combined Microsoft O365 and Google environment. The benefits were that implementing SSO without being tied to either environment.


    Individual & Family Services

My use-case is unusual, but shows the quality of the product

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
One of the features Jumpcloud has is a web-provisioned Radius service. Radius is essential for security of WiFi networks beyond the most trivial, as Enterprise WPA far outshines WPA-PSK, both technically and operationally. I am using Jumpcloud to do this for a small home network, but where there is no IT support: my wife and children need to provision and operate their own accounts. And all the way up to two-factor for logins, it just works.
What do you dislike about the product?
For me? Nothing. A friend I recommended it to for the same purpose has slightly more users than the free tier, but them's the breaks of using freemium servics :-)
What problems is the product solving and how is that benefiting you?
Getting Radius-provisioned WiFi working in about thirty minutes. Beat that.


    David M.

A product that just works

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Easy integration and not expensive. Works on all platforms which gives us great flexibility when implementing security. We are able to control Macs and Windows systems in the same environment. We are able to not have a domain controller. Provides RADIUS for our network devices and WiFi. We can implement it as a Identity Provider for several applications using SAML.
What do you dislike about the product?
I wish there was a better option to get syslog sent directly to a SIEM instead of the workaround using a S3 bucket.
What problems is the product solving and how is that benefiting you?
Single Sign On. System security. Standardized configurations. MFA on Windows.


    Huseyin D.

All about my Jumpcloud journey

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
- User-friendly interface
- Working stable on both users&devices register and edit options
- Great sync on G-Suite workspace
- Policies are working perfectly
- Great platform for Cloud-based active directory environment
- Large numbers of support SSO
What do you dislike about the product?
Sometimes admin panel works slowly and takes time to load the page. Also not so common, but Jumpcloud agent communication disconnecting and not getting updated user and device information from server. Agent connection must be working 7/24
What problems is the product solving and how is that benefiting you?
User password management is so easy and stable from the admin panel. Also we are using Jumpcloud as Active Directory solution that we implement all our devices from Jumpcloud device management.
Recommendations to others considering the product:
If you want to use active directory on the cloud, you can use without a doubt. User management is working so well. Device management, too. Policy management is easy to use and working in great shape.


    Consumer Services

Active directory as a service, Brilliant reliable platform

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Ease of integration across multiple sites & platforms.
What do you dislike about the product?
Would prefer if Jumpcloud was self host.
What problems is the product solving and how is that benefiting you?
Day to day user and system management has become really easy.


    Sinan D.

You're great with everything Jumpcloud

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
I don't know where to start, especially. I noticed this when I started this business. He controls computers very well. Thanks to its connection with Google, I can attract users very quickly. Or I can open a user directly via google by adding a manual. It has been a very simple event to open users through the panel at the same time by adding a Microsoft account. I can manage all users very easily by creating a user group. Also, connecting other policies to user groups is priceless. With LDAP, users can securely connect to wifi networks in other locations. The policies of the devices are implemented very quickly. In addition, devices are ready very soon with groups of devices.It has become even more secure with the new feature. You can increase its security with IP-based restriction.I can say that managing Apple devices is a separate task. For the first time, I have never seen a platform that dominates Apple devices so well.I love you Jumpcloud glad to have you
What do you dislike about the product?
Being able to enter the panel via the mobile app was invaluable. It would also be nice to send notifications to users
What problems is the product solving and how is that benefiting you?
The time I'm saving money. We make a profit on the company by paying low fees to the property. I manage the entire system with a single panel.
Recommendations to others considering the product:
If you're tired of microsoft products, I'd definitely say Jumpcloud if you want to get an unlimited enjoyable service through the cloud


    Information Technology and Services

Awesome tool for the modern workloads, in other words its amazing tool you should use,

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Its new and innovative technology drives the world to give the maximum required output on the enterprise level.
What do you dislike about the product?
Nothing, Just a bit of more documentation to give a read.
What problems is the product solving and how is that benefiting you?
Using centralized identity management for all devices, apps, and company resources from a single solution makes life a whole lot easier, especially if there is no dedicated IT staff in the company.