JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Joshua N.

Minimizing the complexity of having a Active Directory Infrastructure

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
One of the greatest feature of Jumpcloud is the ability to have a Directory without ever having setup an LDAP solution or Active Direcrory that offers seemless usability and integration across Windows, Linux & even network devices via Radius.

The Radius feature alone helped us set up a NPS via Raidus authentication for our wireless network, firewalls and switches.

The simplified integration of our linux servers compared to having them authenticate via Active Directory is another feature that We cannot imagine to not having in our environment at all.
What do you dislike about the product?
The only thing I wish to have improved in the future pertains to the Radius feature not having Radius Accounting support or at least a log of the users who logged in via the Radius feature of Jumpcloud.
What problems is the product solving and how is that benefiting you?
I started using Jumpcloud just for the Radius feature, now We have practically deployed it to any system that We can utilize it.


    Stuart B.

JumpCloud is a great alternative for user authentication and MDM device management

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
There is no other solution that packs in MDM for Apple IOS and Microsoft Windows devices at this price point. Jumpcloud has enabled the decommissioning of on-premise AD servers and allow SSO with all oAuth 2.0 providers such as Microsoft or Cisco Duo etc..
What do you dislike about the product?
there is no way currently to Sync to AAD from a jump cloud solution.
What problems is the product solving and how is that benefiting you?
Simple Cloud based authentication service, which allows SME adoption of Synology NAS devices for local applications and services.


    Information Technology and Services

Excellent cloud based authentication solution in a growing world of remote work.

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Ability to add/disable users instantly as well as Mac Policies.
What do you dislike about the product?
Nothing so far, everything is great so far with the implementation.
What problems is the product solving and how is that benefiting you?
The main issue we have solved is Macintosh to Windows Active Directory Integration and keeping passwords in sync.
Recommendations to others considering the product:
If you are looking for a Cloud based replacement for Active Directory or something that integrates with your current Active Directory, this is exactly the solution that you need.


    Daniel S.

Great Access Management

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Easily assign permissions to machines across multiple clouds.
What do you dislike about the product?
I only wish everything was free. Worth it though.
What problems is the product solving and how is that benefiting you?
We are providing an IAM-like access control to our devs and clients


    Hospital & Health Care

Modern approach to directory/mac management

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Password resets are easy with the jump cloud agent.
What do you dislike about the product?
Username rename script for migrating to jump cloud isn't great. Shouldn't require a separate admin account, and should be tailored for pushing with other industry-standard tools such as Jamf.
What problems is the product solving and how is that benefiting you?
We are implementing user password policy with jump cloud to prep for soc2.


    jacob e.

Wasn’t sure what to expect

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use and barrier of entry. Took minutes to get going and easily deployed in my homelab
What do you dislike about the product?
The support site was a little difficult to navigate but not too bad overall. Finding videos to walk me through certain areas was a little difficult. Maybe I was in the wrong area though.
What problems is the product solving and how is that benefiting you?
No longer having to maintain a host of vms just for ad is a game changer. Just quick and easy to get going


    Bradley W.

Cloud AD

  • July 13, 2021
  • Review provided by G2

What do you like best about the product?
Ease of use doesn't require any training. Plus, support is quick and responsive should you have a question.
What do you dislike about the product?
Nothing, at this time I am very pleased with the service.
What problems is the product solving and how is that benefiting you?
Lack of Active Directory
Recommendations to others considering the product:
If you are looking for a cloud AD solution, you won't regret choosing JumpCloud.


    Electrical/Electronic Manufacturing

Jumpcloud is pretty awesome!

  • July 01, 2021
  • Review provided by G2

What do you like best about the product?
Jumpcloud has positioned itself as an essential tool for IT team everywhere. The fact that it's capable of managing macs, windows, and Linux as well as host of other features, is a true testament to the great team they have.
What do you dislike about the product?
I think the UI could use some small adjustments. It's getting better with time but more progress could be made there. I'd also like see an SSO browser widget like Okta and Onelogin have.
What problems is the product solving and how is that benefiting you?
We leverage the Jumpcloud platform to its fullest extent!


    Rudolf C.

Using Jumpcloud is easy making AD navigation more efficient.

  • June 23, 2021
  • Review provided by G2

What do you like best about the product?
Reset passwords and provide admin rights.
Very easy to deploy and has real-time agent installation to Jumpcloud portal.
Easy to provide admin rights when needed.
What do you dislike about the product?
Gathering reports should be easy and simple.
Get specific notifications of any errors when enrolling a device. This will be very helpful during troubleshooting.
What problems is the product solving and how is that benefiting you?
I encountered one instance where there were two\three agents with the same hostname that appeared on the Jumpcloud portal. The Jumpcloud support told me to delete the old one and maintain the latest device. This made me realize that it was installed twice\thrice in a single machine.


    Marios D.

JumpCloud SSO implementation

  • June 21, 2021
  • Review provided by G2

What do you like best about the product?
The way that we link the accounts with the devices is really amazing, after that we can do many things and there are new features that I did not have the time to look at them yet. Easy creation of accounts, the agent supports all the OS that is out there and easy to install.
What do you dislike about the product?
So far nothing. It is too soon to judge since we began 2~3 months ago the use of the product.
What problems is the product solving and how is that benefiting you?
The most important right now is the SSO with the Mac OS and Linux OS machines. In order to be compliant with our ISO 27001 policies where we were required to do so. The implementation was super easy and without too many things (install agent, send invitation to the user, link the device with the account, Done).