JumpCloud
JumpCloud, Inc.External reviews
3,927 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great User Support and Product
What do you like best about the product?
Very responsive user support. I got a response in minutes during their advertised work hours. The Radius Server Setup is easy to use and just works. The software design is exemplary and allowed me to make the changes I needed, especially managing my users. The documentation was very precise and helpful. I got all the information I needed. I also enjoyed the stories shared in the blog section. They offered good context of the potential available in jump cloud.
What do you dislike about the product?
I would hope that jump cloud could offer a means to allows the RADIUS server to be accessible from any IP. My current setup requires access from different sites where the public visible IP keeps changing.
What problems is the product solving and how is that benefiting you?
I needed a reliable RADIUS server to manage users on my WIFI network remotely.
Recommendations to others considering the product:
Go ahead and use jump cloud to manage your users.
User-friendly environment
What do you like best about the product?
JumpCloud is a user-friendly environment integrated with most of the recent features in terms of managing users and authentication mechanisms both for testing and production purposes
What do you dislike about the product?
You could include more videos with use common use cases to illustrate some of the configurations
What problems is the product solving and how is that benefiting you?
I'm reproducing some customers issues
It is very simple and easy to use JumpCloud
What do you like best about the product?
An easy way to manage users and devices.
What do you dislike about the product?
The CSV option used to import new users, do not allow to set up some fields like groups, display name sudo settings.
What problems is the product solving and how is that benefiting you?
Users and devices management even they are remote, it is simple and secure.
Its a very nice too for SSO and management operational system.
What do you like best about the product?
the easy way to manage the user and systems
What do you dislike about the product?
not suported pt-br language windows its veri bad
What problems is the product solving and how is that benefiting you?
SSO on the oder SAS sistems administration operational systems
Recommendations to others considering the product:
support other operating system languages on windows like pt-br
JumpCloud-Web Server- We can maintain and control the users and devices easily.
What do you like best about the product?
Jump Cloud Insights, Device mangement, polices
What do you dislike about the product?
Some policies and not been executed and software management
What problems is the product solving and how is that benefiting you?
Asset Management, Command execution, control on the device, Software management
Recommendations to others considering the product:
Device management, Automatic user binding to device
Fantastic service!
What do you like best about the product?
We love the variety and ease of use of the program.
What do you dislike about the product?
Unable to work with multiple google domains to a single account.
What problems is the product solving and how is that benefiting you?
SSO!
super easy to setup, easy to deploy new site, easy to control, + RADIUS
What do you like best about the product?
speed of deployment and RADIUS offer for enterprise WiFi. Lot of providers where SSO can be used is another convenience
What do you dislike about the product?
Log viewer and lack of accounting in RADIUS
What problems is the product solving and how is that benefiting you?
Centralized user management, SSO
What I like about JumpCloud is that the users can reset their passwords by themselves.
What do you like best about the product?
What I like about JumpCloud is that the users can reset their passwords by themselves.
What do you dislike about the product?
If a user password has expired, we have to enter our credentials twice in order to log on
What problems is the product solving and how is that benefiting you?
The users can reset their passwords by themselves.
So easy, I forget about it!
What do you like best about the product?
Easy to manage and bring in new equipment. I go weeks forgetting we use JumpCloud; things just work!
What do you dislike about the product?
Communicating with employees how the system works when passwords need re-setting and how that needs to be done in JumpCloud for it and other SAML apps to work properly.
What problems is the product solving and how is that benefiting you?
We can limit the number of passwords people need and use Google Apps as our home directory and manage Windows and Mac devices.
THE Active Directory Alternative
What do you like best about the product?
JumpCloud is a fantastic alternative to Active Directory. It provides cross platform device management for PCs, Macs, and Linux devices. JumpCloud also serves as an identity provider, providing password synchronization to multiple instances of Google Workspace, Office 365 / AzureAD, user devices, and to systems that utilize LDAP and Radius. You can integrate many apps with SSO and enforce password policies and MFA, and set up conditional policies.
What do you dislike about the product?
One of the painpoints we've had that JumpCloud is addressing is the need for users to reset their password when being bound to a new service like Google Workspace. We had an issue where we integrated a new Google Workspace, and in many instances, it took up to an hour for Google to recognize the new password from JumpCloud. For provisioning some services, like Slack, you are limited in what fields can be pushed from JumpCloud.
What problems is the product solving and how is that benefiting you?
With JumpCloud, our users are able to keep their device passwords in sync with their JumpCloud, Google, and Office 365 accounts, regardless of which device type they use. The ability to manage those multiple device types from one console and platform is a huge time saver. JumpCloud is continually developing their product, and one improvement they made was to allow connecting to multiple instances of Google Workspace. This allowed us to remove another identity provider product and use JumpCloud solely.
showing 1,471 - 1,480