JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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External reviews are not included in the AWS star rating for the product.
Very easy to use and you can do a lot with it
What do you like best about the product?
The colours on main areas helps with people with dyslexia
What do you dislike about the product?
Keeps logging me out and I have to keep logging back in
What problems is the product solving and how is that benefiting you?
I have not use this type of system but from what I have use on it. It works well and is not to confusing but it dos keep logging me out and I have to log back on but other then that it is good.
Recommendations to others considering the product:
Very good app works well and is easy to use.
Reliable, easy to use Cloud directory
What do you like best about the product?
The service seems secure. It is easy to understand and use.
What do you dislike about the product?
Having to renew my Cloud directory token.
What problems is the product solving and how is that benefiting you?
Decentralized working and control of devices with different operating systems. It has helped us to connect the various services we use, in a central place.
good to have you Jumpcloud !!!
What do you like best about the product?
It is a platform that I have been using for a long time and I like it very much. Thank you for saving me from bulky products like AD. Managing all my users, systems, apps and more on one platform is invaluable.I have researched so many platforms, but I can bet that this is only the most effective and reliable place.Thanks to the new rope restriction feature, I can better protect users from external factors.
What do you dislike about the product?
remote connection feature should come to computers
Computers should be able to change domain names
Must be able to manage from a mobile application
More visuals should be positioned
The hosting option on our server should come (by region)
Computers should be able to change domain names
Must be able to manage from a mobile application
More visuals should be positioned
The hosting option on our server should come (by region)
What problems is the product solving and how is that benefiting you?
It could be better if the app is a mobile app.
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
It would be better to upload users' pictures or take them via G suite.
There should be sms sending to users over the phone
users must be able to access their computers remotely
users should support computers by sending messages directly
It must allow users to open support tickets.
needs to be integrated into other human resource applications
All the features of computers need to be further developed in linux and the number of policies needs to be increased
Recommendations to others considering the product:
you can save time. It's possible to use hundreds of steps like setting up a server like Microsoft, get security, or manage everything on a single screen without paying extra for the server.
Easy to use
What do you like best about the product?
Jumpcloud is automated, so I don't have to remember to update my password. We set a specific timeframe and Jumpcloud let's each user know when they need to update it. It's also HIPAA compliant which is perfect for users like us. It's basically a 3-step verification to get into any important accounts which is very necessary.
What do you dislike about the product?
Sometimes it's difficult to get users set up and using the 2FA with Jumpcloud.
What problems is the product solving and how is that benefiting you?
HIPAA compliance, 100%. It has been a lifesaver for us!
JumpCloud is Making Their Mark
What do you like best about the product?
The cross-platform support and the simple admin UI
What do you dislike about the product?
The SSO does not seem to be as mature yet, and there is also no ability to upload custom applications for deployment.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping me to achieve zero trust architectural implementation at my organization.
JumpCloud Make Authentication So Simple and Secure
What do you like best about the product?
Interface and Security Harding of the platform
What do you dislike about the product?
Almost nothing at all , near-perfect system to simplify the authentication burden
What problems is the product solving and how is that benefiting you?
Wi Fi authentication was a mess due to different levels of authentication for different SSIDs, Jumpcloud Nailed it
Cloud managed directory for various OS
What do you like best about the product?
Having a mostly Apple environment, but with some Windows devices, we needed a flexible solution for user management. Jumpcloud provides this for us. The LDAP function can integrate with a lot of different services, increasing the ease of end-user password management.
What do you dislike about the product?
The commands section editor is a bit clunky. The field for the command is very small and does not extend, This is no problem for a 1-liner, but it makes it very difficult to write a script directly in the editor.
What problems is the product solving and how is that benefiting you?
The simple to navigate cloud-based interface has been a huge help during these times when everyone suddenly started to work from home.
Recommendations to others considering the product:
If you are looking to migrate away from a classic AD, or have a non-Windows environment, that's manageable from everywhere, this may be the solution you're looking for.
Jumpcloud makes life seamless
What do you like best about the product?
Jumpcloud makes deployment more accessible and seamless to use
What do you dislike about the product?
I have not seen a reason not to dislike Jumpcloud
What problems is the product solving and how is that benefiting you?
It makes the directory as a service so seamless when we had migrations to it. Also, single sign-on, password policy, and IAM became easier.
Great ADaaS - Saved Us During the Pandemic
What do you like best about the product?
Cloud-based identity/resource management! Jumpcloud seemingly has everything an IT department will need to push compliance and governance across so many areas of IT business. Applications, Directories, Hardware, Package Deployment, SSO, and the list goes on.
What do you dislike about the product?
MacOS JumpCloud agent frequently de-syncs when the network changes. This is mostly an issue with the fact that MacOS does not allow connecting to a network from the login screen, but this causes frequent lockouts when our MacOS users travel. If their machine is offline for too long and the user is in a location where they have never connected to the internet they often get locked out at the MacOS login screen.
What problems is the product solving and how is that benefiting you?
JumpCloud solves a slew decentralized resource management issues related to COVID, or having a lack of on-prem infrastructure. JumpCloud was already a useful tool for us when we were on-prem, but when COVID hit JumpCloud kept the IT function of our business running smoothly as we transitioned to working from home.
Recommendations to others considering the product:
If you don't have a directory service in your organization, there is no need to have any on-prem infrastructure with JumpCloud. Installing the agent takes a minute, then the device is managed in the JumpCloud dashboard. If you do have existing directories, JumpCloud can integrate with them pretty quickly.
An excellent cloud based LDAP solution.
What do you like best about the product?
Easy to use interface. Cloud availability.
What do you dislike about the product?
Timer on scripts is too short for some operations.
What problems is the product solving and how is that benefiting you?
We are bringing multiple operating system farms under a single umbrella.
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