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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,919 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    John W.

Makes it easy to not need Active Directory. Universal policies are great across multiple OS vendor

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
An easy user enrollment and control panel via the web console is such a time saver, and I had no idea what I was signing up for when they claimed it was easier to use than AD and GPO's. The simplicity of the interface leaves the competition in the dust. Group, User, and Device policy management is a breeze.
What do you dislike about the product?
The admin and user consoles share the same URL. Such a small thing is overly irritating if you happen to have your password manager auto login to the console URL.
What problems is the product solving and how is that benefiting you?
We can have a mobile workforce without the cost of the Microsoft ecosystem, no need to run VPNs for a local AD to be functional. AzureAD is not needed, and we chose a simple, much more cost-effective master directory than trying to merge multiple vendors for identity management.


    Ernesto C.

Innovative

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
They handle directory and user management and make it easy
What do you dislike about the product?
They are still fairly new so some more features would be nice
What problems is the product solving and how is that benefiting you?
Handling user management
Recommendations to others considering the product:
Looking for something lightweight, this is it


    Computer & Network Security

Great tool, great support

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Management is really easy and intuitive.
What do you dislike about the product?
I disked the belated support, but the response time has improved a lot lately.
What problems is the product solving and how is that benefiting you?
User Management
Recommendations to others considering the product:
Use the offer to try this tool. It's worth it.


    Lee D.

Great tool for securing devices

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
The ease of setting up and managing user credentials
What do you dislike about the product?
There are 2 separate accounts for Administrators. They should be one with administrator rights.
What problems is the product solving and how is that benefiting you?
Secure VPN and SSO options.


    William C.

Excellent, modern product for today's AD needs.

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Easy Web Manageability and readily scalable
What do you dislike about the product?
Sometimes connections were a little slow.
What problems is the product solving and how is that benefiting you?
Corporate Management


    Christian H.

JumpCloud fills in a lot of gaps for companies that can't afford Active Directory.

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Easy to use, easy to deploy, and they're always coming out with more SSO apps and features.
What do you dislike about the product?
There are some output/export aspects I wish were a little more comprehensive, and it would be amazing if we could configure dynamic groups (for example, list every MacBook running macOS 10.13.x ) that you can then use to target updates rather than running update commands on *every* MacBook.
What problems is the product solving and how is that benefiting you?
Group management, access controls, laptop security policy, account provisioning and password lockout, whole-disk encryption, etc.
Recommendations to others considering the product:
Spend a fair amount of time educating your end-users about how important their JumpCloud password is and how frequently it'll be used. I had someone generate a 75 character ASCII password before they understood they'd need this same password to log in to their laptop. It was quickly changed. :-D


    Information Technology and Services

Very nice replacement for businesses looking into ditching AD on premise

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
The service keeps growing and evolving, adding more features
You can start with free offerings and it provides you with a good sense of what you can get from the service
Neat integration with many cloud offerings such as SAML/SSO
What do you dislike about the product?
Needs more integration with MDM and GPO (Group Policy)
What problems is the product solving and how is that benefiting you?
The need to move from on-prem AD into a more cloud-centric solution for companies with a smaller budgets.
Recommendations to others considering the product:
See if the budget makes sense, at some point depending on the cost analysis it might be best to utilize Azure AD.


    Liz M.

Add IT management to your Small Business

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
I like that JumpCloud works with both Mac and PC computers. We have users who prefer both, so it's great to manage and assign assets.
What do you dislike about the product?
I don't like the learning curve, but that is to be expected.
What problems is the product solving and how is that benefiting you?
I'm using JumpCloud to manage computer assets within my business. It's great to be able to keep software up to date and easily provision users to devices.


    Information Technology and Services

Amazing Product

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
I love how we use JumpCloud as a replacement for an on-premise Active Directory Server
What do you dislike about the product?
There is nothing i dislike. they are great company rolling out new features non stop!
What problems is the product solving and how is that benefiting you?
We are using this a replacement for Active Directory


    Dave C.

Easy Deployment, User Friendly

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
the ability to manage users on multiple platforms is a must within an organization. AD works great for windows environments but what happens when you have Linux, MacOS and windows. For our organization this is where JC shines! love it
What do you dislike about the product?
i'm like ldap! this is great! until you try to set up ldap auth in vmware. :(
What problems is the product solving and how is that benefiting you?
user based security when managing local accounts. We have users all over the world with various OS distributions. this allows us to get a wrap on user security and have peace of mind when keeping our intellectual property safe.