JumpCloud
JumpCloud, Inc.External reviews
3,778 reviews
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Directory Service of the modern age
What do you like best about the product?
Jumpcloud is a great way to manage users and devices regardless of where they are located. Cross service platform for Windows and Mac made simple.
What do you dislike about the product?
Sometimes the Jumpcloud icon does not appear in the menu bar on Macs. Although users can still access the user portal through a link.
What problems is the product solving and how is that benefiting you?
Integration with Google Workspace, creating groups for access.
An active directory for the future
What do you like best about the product?
It's literally a one-stop shop for all IT needs. It's missing nothing.
What do you dislike about the product?
I wish Windows Hello still worked with the device MFA enabled. Users must still type in their password on the lock screen even after MFA authentication. Touch ID still functions on MacBooks, so I am unsure why this is the case with Windows Hello.
What problems is the product solving and how is that benefiting you?
We have always depended on on-prem solutions using active directory.
After the pandemic forced all staff to work from home, this became impossible to manage as our hardware could not handle all our employees tunneling into our firewall. Further headaches would arise when they were locked out of their machines at home or forgot their passwords. Using jumpcloud, this has made life so much easier to administer all my users remotely.
After the pandemic forced all staff to work from home, this became impossible to manage as our hardware could not handle all our employees tunneling into our firewall. Further headaches would arise when they were locked out of their machines at home or forgot their passwords. Using jumpcloud, this has made life so much easier to administer all my users remotely.
Recommendations to others considering the product:
Always contact support. They can answer ANY question you have and they also have incredible community support thru slack.
Finally able to retire Active Directory!
What do you like best about the product?
Active Directory was the last on-premise software I had. I've been able to move *everything* else to cloud platforms. Very happy with Jumpcloud's cross-platform agent that allowed me to decommission Active Directory and have even better control over my endpoint identity - especially with remote workers.
What do you dislike about the product?
One thing that is extremely minor: The login screen animation on macOS is a little jittery. You can tell it isn't native. Definitely not a dealbreaker hah!
What problems is the product solving and how is that benefiting you?
Two objectives: 1) Decommission Active Directory; 2) Better control over identity for remote workers.
Multicloud-ready DaaS
What do you like best about the product?
JumpCloud plug-and-plays to most platforms so it's almost a no-brainer for IT teams to have everything integrated through single sign-on.
What do you dislike about the product?
There's nothing to dislike, really. Everything works perfectly so far! If anything, there are some new features I'd like to see in JumpCloud (they're on the roadmap already), but all features that are available today are really well created.
What problems is the product solving and how is that benefiting you?
There were many: Reduced costs by centralizing IAM for all our platforms and products, super-quick software deployment with the bundled Chocolatey, MDM for Apple, policies for Windows, Mac and Linux... I believe the main advantage is to have all your IAM on a separate DaaS infrastructure with JumpCloud. This made possible for us to have a much quicker multi-cloud architecture, since all there is left for everyone to do was to focus on coding. SSO/SAML is key and JumpCloud does it really well.
Recommendations to others considering the product:
I have about 15 years of experience on MS AD, and the speed and ease of use of JumpCloud are unmatched. In today's world of CASB/SASE, zero-trust, multifactor and biometric authentication mechanisms, the ONLY way to go is to detach your directory from your "main application infrastructure". If you intend to move your architecture to the cloud, JumpCloud is the easiest way of doing so if you don't want to worry about managing a critical infrastructure while having all the benefits of it and all the added advantages of having your authentication all in one place.
Databricks SSO integration with JumpCloud
What do you like best about the product?
SSO configuration is very simple and easy
What do you dislike about the product?
Documentation was a bit confusing but managable
What problems is the product solving and how is that benefiting you?
SSO integration with Databricks.
Recommendations to others considering the product:
I will recommend
Easy to configure JumpCloud
What do you like best about the product?
JumpCloud is very easy to configure and user-friendly. JumpCloud provides Directory Services for SME or organization without Microsoft Active Directory Directory Services and the authorization configuration and integration with any multi-factor authentication solution and this appeared to be seamless.
What do you dislike about the product?
Not applicable as there is no downsides.
What problems is the product solving and how is that benefiting you?
Configure the Directory Services for SME and organization without Directory Services. And available at all time.
Recommendations to others considering the product:
Directory Services and Access Control and Authentication
Easy to control the employees AD logins from work form home perspective
What do you like best about the product?
Its really to add AD accounts and control them. Me and my team is loving it.
What do you dislike about the product?
We ran into an issue for one employee so we contacted the customer support the first person was not really efficient in his job.
What problems is the product solving and how is that benefiting you?
We are managing our team's AD accounts as they are working from different parts of worls.
Active Directory No Longer Fits the Needs of a Modern IT Department
What do you like best about the product?
Several years ago the typical worker would enter a building, go to a workstation, login and access everything they needed via servers physically located in their office building. But as digital strategy and cloud adoption increased, the way in which users accessed IT resources has changed. The perimeter around work, once bound to a physical location, has transformed. Now, a user’s device — irrespective of location — is the central point from which a user gets secure access to the right resources. At the same time, authentication and authorization needs have evolved.
It’s no surprise that business have increasingly turn to Zero Trust, a security model that meets the continually evolving needs of modern workplaces. Zero Trust is a set of cybersecurity protocols that move defenses from static, network-based perimeters to focus on users, assets and IT resources. Zero Trust security embodies the “trust nothing, verify everything” principle. JumpCloud helps you implement controls to ensure users work only on trusted devices and networks, require multi-factor authentication (MFA) where necessary, and more.
JumpCloud provides simple, secure access to corporate technology resources from any device or any location. The JumpCloud Directory Platform gives IT and security operations a single, cloud-based solution to control and manage employee identities, their devices and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations.
JumpCloud offers:
* Replacement of Microsoft Active Directory connecting your users to IT resources with a single identity eliminating on-premise hardware.
* Microsoft Active Directory Integration feature to extend on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
It’s no surprise that business have increasingly turn to Zero Trust, a security model that meets the continually evolving needs of modern workplaces. Zero Trust is a set of cybersecurity protocols that move defenses from static, network-based perimeters to focus on users, assets and IT resources. Zero Trust security embodies the “trust nothing, verify everything” principle. JumpCloud helps you implement controls to ensure users work only on trusted devices and networks, require multi-factor authentication (MFA) where necessary, and more.
JumpCloud provides simple, secure access to corporate technology resources from any device or any location. The JumpCloud Directory Platform gives IT and security operations a single, cloud-based solution to control and manage employee identities, their devices and apply Zero Trust principles. JumpCloud has a global user base of more than 100,000 organizations.
JumpCloud offers:
* Replacement of Microsoft Active Directory connecting your users to IT resources with a single identity eliminating on-premise hardware.
* Microsoft Active Directory Integration feature to extend on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
What do you dislike about the product?
There is nothing I dislike with JumpCloud.
What problems is the product solving and how is that benefiting you?
* Replacement of Microsoft Active Directory.
* Microsoft Active Directory Integration feature extends on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
* Microsoft Active Directory Integration feature extends on-premise AD identities to non-domain resources like Mac, Linux, web apps, and more.
* Secured Access to Windows, Mac and Linux computers.
* Simplied onboarding and offboarding of employees.
* Compatability with LDAP, RADIUS, SAML, OAuth and Restful APIs.
* Single Sign-On - one identity for users to access their laptop, wifi and apps.
* Integrations with G Suite, Microsoft365, AWS, Salesforce and more.
* Advanced security from TLS encryption to password complexity settings and Multi Factor Authentication (MFA).
User friendly and easy to use
What do you like best about the product?
Ability to manage linux OS and all distros
What do you dislike about the product?
The limited security policies available for linux
What problems is the product solving and how is that benefiting you?
Linux management and windows os management. We will like to explore mac os management in the near future
True unification
What do you like best about the product?
What I love about JumpCloud is you can manage identities and assets with one platform. And, since it's platform agnostic, you can manage more with less. We are an MSP and we manage many, many technical environments. Anything that can help us unify the process and keep our clients safe is a winner in our book.
What do you dislike about the product?
JumpCloud's channel is maturing and there are additional features getting added every few weeks. I would like to see them have license rates and terms in their MTP for billing purposes. Not a deal breaker, but it would help.
What problems is the product solving and how is that benefiting you?
We are using JumpCloud to help our clients environments stay secure. We can push policies to machines and manage credentials of individual users or groups with ease.
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