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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,919 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Deepak D.

Satisfied with all services

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
all majors os supported endpoint management
What do you dislike about the product?
single sign on is not supported with all apps
What problems is the product solving and how is that benefiting you?
endpoint management is major


    Theo R.

Jumpcloud has been a great alternative to Microsoft Active Directory

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
It works with both Windows and Mac. Very easy to use. Easy to set up users and devices. And we can connect our VPN to the user's account as well.
What do you dislike about the product?
I wish you could add a photo to a user. And I want the MFA to support text messageing.
What problems is the product solving and how is that benefiting you?
We have problems right now. The benefits are the fact that everything user-related is in one place.
Recommendations to others considering the product:
I would strongly recommend it if you have a remote user base.


    Jay C.

Excellent, flexible tool

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
I like how pluggable jumpcloud is to whatever identity service(s) you currently have
What do you dislike about the product?
It would be nice to have better permission control on the admin side.
What problems is the product solving and how is that benefiting you?
We have machines, users, computers, servers, saas products all over the place. Jumpcloud allows the security team to hook up all those things under a single identity
Recommendations to others considering the product:
This is a great tool that's easy to get started with. They have a free period that will allow you to POC.


    Jason W.

JumpCloud for SAML SSO

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
JumpCloud for SAML SSO was really straightforward, best interface I've used for integrating SAML with another application or platform
What do you dislike about the product?
The administrators login could be a bit more distinguishable from end-user login landing page to help identify additional functionality for administrators.
What problems is the product solving and how is that benefiting you?
JumpCloud has allowed me to be entirely cloud based while saving money.

AWS IAM role/policy for entry and Atlassian Access so my business organization has the ability to use Atlassian SIngle Sign On across their software suite with AWS role for administration purposes. Swift, secure access to my SaaS suite for In house App development


    Information Technology and Services

Interesting Tool for managing devices

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
I like the fact that is agent based, and it is very lightweight so it doesn't affect the performance of our VMs at all.
What do you dislike about the product?
So far, I haven't found anything to disike about the tool. It just WORKS!!!
What problems is the product solving and how is that benefiting you?
I'm testing this for a customer that wants to be able to manage their devices. and so far it is very interesting and easy to work with. Still learning the tool, but so far a lot of the features are very straight forward and easy to use.


    Information Technology and Services

Awesome 2-step for workstations

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
We utilize it for 2-factor authentication for worksation logins
What do you dislike about the product?
Multiple machines for the same user with different usernames can be an issue.
What problems is the product solving and how is that benefiting you?
Needed 2-factor authentication for user workstations
Recommendations to others considering the product:
Great and inexpensive way to impliment compliance and single sign ins.


    Computer Software

Must have for Macs

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Available features and great customer support
What do you dislike about the product?
Like everything else, you will run into a bug here and there, but their customer support makes it quick and easy to resolve.
What problems is the product solving and how is that benefiting you?
Able to have employees on Macs synced with cloud-based and on-prem AD. Lightweight and efficient.


    Computer Software

Active Directory Done RIGHT!

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
Managing user accounts and attributes easily across the entire domain
What do you dislike about the product?
Password policies same across all users; forcing non-privileged users to change passwords more frequently
What problems is the product solving and how is that benefiting you?
Making user manager extremely easy and straightforward to improve efficiency


    Computer Networking

Cloud based directory service, is now much better

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
2 main things
The easy LDAP integration to Fortigate firewall,
Tagging Vlans in the radius server attributes
What do you dislike about the product?
frankly, there is nothing to dislike. it works and behaves the same as I expected
What problems is the product solving and how is that benefiting you?
it is much better to handle LDAP's for users and to integrate a radius server, which up until now, was quite an issue
mostly, the ease of use


    Tomas L.

Easiest way to manage AD

  • April 21, 2021
  • Review provided by G2

What do you like best about the product?
JumpCloud does amazing job simplifying AD management for any organization. I took over Linux, Windows and Mac machines with their agent in a matter of seconds and everything has been extremely reliable so far.
What do you dislike about the product?
Nothing so far. I would like there to be a self-hosted option for this service, but I understand why they decided not to make one.
What problems is the product solving and how is that benefiting you?
Synchronizing user accounts for a small organization.