JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Solid Platform
What do you like best about the product?
As a tech, I like the fact you can do the free trial with up to 10 users for testing without restraints. That allows us to thoroughly test the system without the rush to get it all done in 14 days.
What do you dislike about the product?
Some of the connection pieces are not super intuitive by themselves. JumpCloud makes up for this by giving ten days of premium support to assist with any issues.
What problems is the product solving and how is that benefiting you?
We are working on a solution that will allow us to move all small business servers to the cloud but still utilize mapped drives like an on-prem solution.
Excellent online service
What do you like best about the product?
Great stuff that can be accomplished with DAAS JumpCloud
What do you dislike about the product?
Some options, still missing. I believe with hard work and good reviews JC would be amazing directory as a service
What problems is the product solving and how is that benefiting you?
For now, no problems. We have JC authentication for all our online services.
Recommendations to others considering the product:
I highly recommand JumpCloud for new companies and even for companies who are willing to go cloud!
Best solution to AD platform
What do you like best about the product?
EAsy to deploy, easy to use, and support has been wonderful
What do you dislike about the product?
Early stages of using the platform had bugs but does have now been address
What problems is the product solving and how is that benefiting you?
An AD solution to the cloud and manage all of our systems with SSO
Easy and Manageable AD
What do you like best about the product?
Jumpcloud is very manageable and easy to use AD. And it is very talented when it comes to the connection between your apps etc.
What do you dislike about the product?
It could be better If we have more control on our AD. When we need to ofcourse
What problems is the product solving and how is that benefiting you?
We connectted our Google Workspace with Jumpcloud and we also use Radius authendication in our office network
Simple, Safe and effective
What do you like best about the product?
Easy implementation and simple administration
What do you dislike about the product?
Missing MDM for mobile devices, but this will be added in 4Q2021
What problems is the product solving and how is that benefiting you?
Security directory, SSO, Secure connection, MDM, log of activites
Recommendations to others considering the product:
If you are searching simple tool for SSA, AD and secure access to your company apps with good level of prizing.
Excellent Service!
What do you like best about the product?
Registering devices / users is a breeze, to the point where I've been able to send the guide, to users and not have to get involved in the enrollment process.
RADIUS integration is a godsend for keeping auth details the same everywhere
Policies are a fantastic way to keep the spirit of active directory, but in this new age service.
Constantly evolving and changing, I've been with the service for around a year now and it's got a fresh coat of paint, looks fantastic!
RADIUS integration is a godsend for keeping auth details the same everywhere
Policies are a fantastic way to keep the spirit of active directory, but in this new age service.
Constantly evolving and changing, I've been with the service for around a year now and it's got a fresh coat of paint, looks fantastic!
What do you dislike about the product?
MacOS support always comes later, would like more prio towards this since we're a MacOS office.
What problems is the product solving and how is that benefiting you?
User Auth / Wi-Fi Auth / VPN Auth
Remote desktop for MacOS
JumpCloud has allowed us greater control of our assets during the pandemic.
Remote desktop for MacOS
JumpCloud has allowed us greater control of our assets during the pandemic.
Cloud AD with all the on-premise features!
What do you like best about the product?
Just a web browser is needed, instant provisioning, ease of use, clean interface, and intuitive. Easy MFA and MDM services, excellent cloud-based radius/SSO services to protect your on-premise infrastructure.
What do you dislike about the product?
Currently, nothing all features needed are working flawlessly.
What problems is the product solving and how is that benefiting you?
A cloud-based AD server without the hassle of complicated setups.
Recommendations to others considering the product:
Quick to set up, easy to use, helpful documentation. Great features like RADIUS and SSO along with MDM and MFA support.
Great product! Would recommend to everyone!
What do you like best about the product?
It's straightforward to use and has some great features. They also have an excellent team that is easy to work with to provide support when needed. Also, have some great guides for easily configuring/setting up. The interface is also very clean, and easy to understand what is needed when setting up. Once again, highly recommend Jumpcloud to anyone. There are quite a few configuration options, and the MDM and software management features are great! The security management options are also great, and easy to configure. User management is also great, and easy to set up and configure, with plenty of options
What do you dislike about the product?
I honestly have no complaints or dislikes about this product at all. It works perfectly and easy to use and set up. I'm not sure why anyone would have any dislikes for Jumpcloud. It's a pretty great service.
What problems is the product solving and how is that benefiting you?
A nice, easy to use replacement for AD in the cloud. Also helps with the device configurations and other utilities, which is great. It's easier to configure and use than other directory products and has a great feature set. The security management features, as well as MDM and policies are all top notch, and I have had no issues with any of them so far. Like I said, great feature set, and look forward to things that might possibly come in the future with Jumpcloud.
Excellent Cloud AD
What do you like best about the product?
Its something new experience we can do without on premises AD account
What do you dislike about the product?
It includes lot of features but everything have a different charge. Need to include it on yearly basis charge
What problems is the product solving and how is that benefiting you?
Cloud AD user managing
Recommendations to others considering the product:
Its 100% Easy and recommaded solution for cloud AD.
Wonderful SSO platform - Jumpcloud
What do you like best about the product?
Jumpcloud is mainly user-friendly for the end-users. It almost covers complete enterprise to authenticate, authorize, and manage users, devices, and applications. It all quickly via a standard directory in the cloud, instead of through legacy, on-premises IT systems. It can perform various kernel operating systems.
What do you dislike about the product?
It does not support Big Sur 11.2.3 as of now. It is a significant dislike.
What problems is the product solving and how is that benefiting you?
User controls like password reset, Policy apply user groups, device information, etc.
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