JumpCloud
JumpCloud, Inc.External reviews
3,778 reviews
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Heaps of features
What do you like best about the product?
Whilst I have not made use of all the features the ones I made use of worked very well at an attractive price
What do you dislike about the product?
Can be a little bit hard to navigate to items
What problems is the product solving and how is that benefiting you?
Helping me solve the issue of not needing to change the wifi password, using radius I can create employee login and remove on the go
Most effective cloud directory in the market
What do you like best about the product?
Ease of implementation, rich help documents, and superb support.
What do you dislike about the product?
Lack of reporting for compliance and identity management.
What problems is the product solving and how is that benefiting you?
We are a cloud-first company and needed true cloud-native directory services that can handle SSO, LDAP, MFA, Conditional Access, Multi-OS device management, MDM, and more. JumpCloud delivered all and secured our workforce and AAA.
JumpCloud makes things very easy
What do you like best about the product?
It takes a very complex topic - AAA - and provides a reasonably simple, reusable resource to get it implemented pretty much everywhere I need it.
What do you dislike about the product?
That I don't know more about some of the functions. Another feature I'd like to see is a way to control which apps can exist on a client.
What problems is the product solving and how is that benefiting you?
The big problem Jumpcloud solved for us was Authentication. The largest benefit is that we're approaching Single Sign On - though we still have some work to do.
Recommendations to others considering the product:
Use it - you won't regret it.
Jumpcloud is a swiss army knife!
What do you like best about the product?
All the features that are rolled into one product that work for our mixed MacOS/Windows environment.
What do you dislike about the product?
I didn't like the need to rename local user accounts in order to get the JumpCloud directory to sync with the user on the device, but JumpCloud fixed that by adding a local username field in the directory, which makes renaming the local user unnecessary... so now I can't think of anything I dislike. :D
What problems is the product solving and how is that benefiting you?
We have GSuite for our email. JumpCloud seamlessly syncs our GSuite directory with the JumpCloud directory making User management a breeze. We are able to use the SSO with many of our apps including Salesforce, Slack, Zoom, GitHub, and more! User management is amazing. Disabling a user account not only removes access to all of that, but the device as well. Remote wiping, running commands for remote installations and configuration changes, and so many more MDM features has made this product amazing. We completed the integration with AppleDEP and are very close to a zero touch configuration.
Excellent Active Directory replacement and constantly improving
What do you like best about the product?
Ease of use, powerful, and feature-rich. Makes user and device management a breeze.
What do you dislike about the product?
Occasional quirks, but overall no issues. It's a solid application.
What problems is the product solving and how is that benefiting you?
We didn't have a directory solution at all when I stepped into manage IT for my org. Given we had no on-premise hardware anyway, it made no sense to set up AD. Looking for an alternative led to JumpCloud (in its early days). I've been using it for about 3 years and it keeps improving. It gives me an easy way to manage users and devices, apply policies, manage software, and generally centralize IT operations. The SSO functionality has been huge for our user base as well, as it's made it easy for them to not have to manage a bunch of different passwords. Benefits: centralized management and control, ease of use, and a way to manage a growing user base.
Recommendations to others considering the product:
If you need an AD alternative, this is probably the best one on the market. It's gone from a fairly basic product to one that has a lot of features and depth to it. It can easily compete with AD and is far easier to use and manage.
Highly Recommend JumpCloud
What do you like best about the product?
JumpCloud makes it easy for IT Admins to manage users and devices while maintaining access to applications.
What do you dislike about the product?
the MDM features are lacking for computers and it would be nice with more linux integrations
What problems is the product solving and how is that benefiting you?
Solving user/device management and streamlining device security with user assignments.
Modern Directory in the Cloud
What do you like best about the product?
The interface and functionality combine to provide a strong administrator experience.
What do you dislike about the product?
The admin portal will occasionally crash at login, requiring me to close the window and reauthenticate.
What problems is the product solving and how is that benefiting you?
Integration with our Data Center's Active Directory and Office365. Leveraging AD and security groups defined therein, for managing access rights in the Data Center via Pulse VPN.
Have already recommended and configured JumpCloud for several customers
What do you like best about the product?
Cross-platform
Uses native local system accounts, so even if JC is removed later the accounts continue to work
Centralized control of mobile laptops
Documentation is very complete
Uses native local system accounts, so even if JC is removed later the accounts continue to work
Centralized control of mobile laptops
Documentation is very complete
What do you dislike about the product?
Can get expensive if you add all the options
What problems is the product solving and how is that benefiting you?
JumpCloud is well suited to the small/micro business, where existing directory services are rarely found. It integrates network, computer and email access into one sign-on. Users can reset their own passwords, saving admin time.
Easy to use and very good website. controlling all my users
What do you like best about the product?
controlling the users with few clicks. easy to give access and disable access.
explicitly for mac users. easy to use no much requirement. very save easy troubleshoots.make my job more efficient.The ability to create users in other applications makes my onboarding process much smoother and easier.
User security is very scalable, and it is feature-rich. I like that I can integrate it with computers and machines for simplified login.It's supports mac and wind. good view website. Running the software thru command which make it easy for the it.
explicitly for mac users. easy to use no much requirement. very save easy troubleshoots.make my job more efficient.The ability to create users in other applications makes my onboarding process much smoother and easier.
User security is very scalable, and it is feature-rich. I like that I can integrate it with computers and machines for simplified login.It's supports mac and wind. good view website. Running the software thru command which make it easy for the it.
What do you dislike about the product?
not much, but sometimes take much time to open the web-browser.There is some solution that are not supported by JumpCloud. It work well as both are synchronized.hey didn't provide the best support to help solve this .We would love to see this feature introduced - support did tell me it's on the way.improve the support. getting more involved with the admin. when user block him self its supposed there away to let the admin reset his password
What problems is the product solving and how is that benefiting you?
users passwords. SSO, group users, VPN. the benefit you are managing everything in one web.
User locked out. missing group. invete new people and revoke access for the termination.Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller.machine locked out with no reason some time. benefit it maageing all my user easily and give them so access easily in some clicks.
User locked out. missing group. invete new people and revoke access for the termination.Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller.machine locked out with no reason some time. benefit it maageing all my user easily and give them so access easily in some clicks.
Recommendations to others considering the product:
Make easy support. phone 24\7 support. add future to unlock user account when he forgets to change his/her password. Keep followup with the client.Small companies who need a access server for their computer and services but don’t have the money for a on premise Acrive DIrectory Services with Domain controller. It’s great alternative with great features including remote commands.
Best Directory Service We Have Found
What do you like best about the product?
We found Jumpcloud while looking for a solution for a cloud based Radius server to implement Enterprise authentication for our staff wireless network. Little did I realize at first just how powerful and cost-effective a tool I had located.
Jumpcloud is very easy to use and makes a great replacement for Microsoft Active Directory, especially when needing to add MacOS based systems to the Directory. It works with our Office365 directory to keep everything in sync, which is very helpful.
Setup is easy on both Mac and Windows PCs. Management is easy, also, and the web interface is very intuitive. The new MDM features work well. The provided tool to migrate from MS AD works easily on Windows 10 machines. Users have easy access to manage their own passwords, so that removes a load of work off of IT.
Their online support is great. They have excellent documentation for every feature I have implemented or problem I have had.
Jumpcloud is a system that just works without much fuss, ad for an IT department of 1, that's exactly what I need.
Jumpcloud is very easy to use and makes a great replacement for Microsoft Active Directory, especially when needing to add MacOS based systems to the Directory. It works with our Office365 directory to keep everything in sync, which is very helpful.
Setup is easy on both Mac and Windows PCs. Management is easy, also, and the web interface is very intuitive. The new MDM features work well. The provided tool to migrate from MS AD works easily on Windows 10 machines. Users have easy access to manage their own passwords, so that removes a load of work off of IT.
Their online support is great. They have excellent documentation for every feature I have implemented or problem I have had.
Jumpcloud is a system that just works without much fuss, ad for an IT department of 1, that's exactly what I need.
What do you dislike about the product?
The MDM service is new, so there aren't a lot of features like more fully featured MDM solutions.
There is't yet support for Windows machines on the MDM, so some of the deep management features aren't there yet. Application installation is an option though.
There is't yet support for Windows machines on the MDM, so some of the deep management features aren't there yet. Application installation is an option though.
What problems is the product solving and how is that benefiting you?
We have an easy to implement Directory service hat works cross platform on both Windows and Mac (also Linux, but we don't use that OS). We can manage all users in via a single pane of glass, so I don't have to be on campus to fix issues. Users can now reset their own passwords whenever they want (or I want them to).
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