JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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Macs and PCs on the same tool. Cross platform delight.
What do you like best about the product?
The ability to have both my macs and pcs on the same tool - I can see what devices each person has, and secure the devices if needed.
What do you dislike about the product?
The new abilities to push windows applications make me jealous for my macs. I hope the ability to remotely install software on Macs will be coming soon (11.1 breaks most of the scripting I used to be able to do.)
What problems is the product solving and how is that benefiting you?
A comprehensive list of the equipment we own, and being able to secure those devices.
Recommendations to others considering the product:
take advantage of the free period/ 10 users.
Finally, AD-like without MS
What do you like best about the product?
A complete SaaS offering with a free of charge introduction
What do you dislike about the product?
UI/UX took a little while to get used to coming from AD. After a while, you get used
What problems is the product solving and how is that benefiting you?
Provide authentication and user management for my small cooperative
Easy for users, simply to administrate, makes authentication easier
What do you like best about the product?
We don't need an Active Directory to turn user accounts into universal accounts. The web administration makes it easy to set up users, systems, and privileges.
What do you dislike about the product?
We are at the mercy of a web connection on a system that is remote and old. There is no good way to have someone log into an older system on a new wifi network. But, not sure there is anything Jumpcloud can do about that weird use case.
What problems is the product solving and how is that benefiting you?
Easily enroll new systems of various OS's into a centralized administration system.
We save money and time.
We save money and time.
Feature rich and easy to use solution for centralised authentication
What do you like best about the product?
Jumpcloud was super easy to set up, the help-files and walkthroughs are a great help. The pricing model is also very fair for small users like ourselves, despite enterprise grade functionality. Jumpcloud lets us avoid having to manage any Windows servers or Active Directory.
What do you dislike about the product?
Honestly there's nothing I dislike about Jumpcloud at the moment. Saying that, we have barely scratched the surface of what it can actually do. We managed to achieve what we need from it with only a small part of the featureset, so I cant speak to what it is like for more complex use cases.
What problems is the product solving and how is that benefiting you?
We use Jumpcloud as a central point of authentication for our IT systems. We run a couple of NAS at different sites, plus our Google For Business accounts and some other apps. Jumpcloud allows us our users to access their drives on the NAS using the same login details as their Google emails. If they change their password, the NAS knows. This simplifies things to a great extent. We have a mix of linux and windows clients, we like to avoid windows where possible and we dont want to run a windows server for Active Directory, Jumpcloud is the perfect alternative.
Intergrated into our business
What do you like best about the product?
Within our business we have mac, windows and linux devices. We needed a reliable service which connected all of those devices to Office 365 user directory. Also to add various group permissions which would normally be own achieved through manual setup on a Mac.
What do you dislike about the product?
I think the onboarding process with the agent could be slicker. But that is really splitting hairs.
What problems is the product solving and how is that benefiting you?
We wanted a solution which we could rely on for a business which has no premises and has people across the globe working remotely. We needed Single directory access, group policy with centralised control.
Since we have used it, software and hardware inventory have came onboard and Apple MDM. In the future if software builds were added like the windows options, that would be fantastic.
Since we have used it, software and hardware inventory have came onboard and Apple MDM. In the future if software builds were added like the windows options, that would be fantastic.
Recommendations to others considering the product:
Use it, its great!
Everything I wanted AD to be and more
What do you like best about the product?
The fact that it integrates not only with my AD but also with so many platforms we use online. I also find the interface a lot more friendly and easy to use when onboarding new users or making changes to current groups and policies.
What do you dislike about the product?
Lacks interface in my user´s native language (Portuguese)
What problems is the product solving and how is that benefiting you?
Issues with remote work access control, security policy management for several online systems was very confusing to manage before we brought the solution in.
The single most important benefit involves our Mac and Linux users being supported and managed in a much more agile and efficient way. Also being able to manage users access to online tools such as Office 365 and Slack.
The single most important benefit involves our Mac and Linux users being supported and managed in a much more agile and efficient way. Also being able to manage users access to online tools such as Office 365 and Slack.
A NEW ERA OF DIRECTORY SERVICES
What do you like best about the product?
SCALABILITY, UPTIME, CONDITIONAL POLICIES, AND INTEGRATIONS. THE SUPPORT STAFF ARE VERY COMPREHENSIVE AND SPECIALIZED
What do you dislike about the product?
MDM MUST IMPROVEMENTS BECAUSE WE DON'T HAVE ANY CUSTOMIZE APP STORE FOR EXAMPLE AND AS A PLUS, ANY ANTI-MALWARE OR ENDPOINT SOLUTION
What problems is the product solving and how is that benefiting you?
PRACTICALLY ALL OUR CUSTOMERS CHANGED THEIR CHAOTIC ACTIVE DIRECTORY AND VERY HAPPY WITH JUMPCLOUD
Recommendations to others considering the product:
Become to the right side of the force
Exactly what it says it does!
What do you like best about the product?
Ability to coordinate workforce between points including remote workers without relying on internal services. This has been a very big deal for us with the pandemic going on and being forced to adjust to many of our workers going remote who never previously even were considered for that. Along with a cloud based voip system we have been moving a lower office footprint.
What do you dislike about the product?
Although it was missing some (important for us) 3rd party integrations, I'm sure they will be along soon enough. They seem to be actively working to expand their scope all the time. I was impressed with the active cycle of product development but some of the active directory integrations were key for us.
What problems is the product solving and how is that benefiting you?
Remote workers especially are far easier to organize and manage through jumpcloud and this has save us tons of time for problems with vpn and login issues, especially with much of our workforce going remote during the pandemic. It was fast to setup and implement for the workers we first assigned to this and seems to manage it exactly as they said. The fact that it is Cloud based has been of great help as we had to purchase new laptops to manage the changes during the last year.
Recommendations to others considering the product:
Make sure it fits your needs. This seems to work for many companies but some may be forced to use certain aspects of active directory. I found their sales people knowledgeable and a great resources in getting the most our of the products.
Jumpcloud solved our authentication challenges
What do you like best about the product?
Jumpcloud solved our authentication challenges without the need for a Windows Active Directory server. Windows clients of all types can share logins and permissions. When software updates are needed, it's very easy to temporarily grant administrator access to a user, and then refer to standard user. When users move, it's easy to add and remove them from machines. Changes to logins and passwords are immediate, and everything still works if network connectivity is lost.
What do you dislike about the product?
The setting of Windows policies works, but is sometimes very confusing. Some of this is due to the nature of Windows, but they could do a better job of abstracting it.
What problems is the product solving and how is that benefiting you?
Jumpcloud consolidated our windows authentication and policy management without the need of a windows server.
Recommendations to others considering the product:
It is so easy to try and setup, I recommend you just test with a free account and small number of devices.
Amazing Directory Service and Management Tool for Distributed Workforces!
What do you like best about the product?
Works on multiple platforms (Windows, Linux, MacOS.) The Linux support is probably the most interesting as most directory services do not support Linux as well as Jumpcloud does. Linux for others is usually an afterthought.
What do you dislike about the product?
MFA support on Linux still needs some work. Works great for SSH connections, not Linux systems used as a desktop/workstation. And support more diverse Linux Distros.
What problems is the product solving and how is that benefiting you?
Management of users and systems in a fully remote office for security and compliance. We were able to easily transition from an in the office environment to everyone remote.
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