JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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The best experience for SSO admins
What do you like best about the product?
It’s a super easy tool, intuitive and delivers value on every click. It really saves time for IT / support units.
What do you dislike about the product?
If you have a lot of apps you’ll find difficult to locate the most used ones since it doesn’t have a “favorite “ feature
What problems is the product solving and how is that benefiting you?
If you have a bunch of tools to manage then a sso is required, setting up tour own system would take a lot of time and resources starting with the directory; JumCloud solves these two issues in a few clicks. It really helps admins and IT departments on delivering the right tools to the users with no effort.
Recommendations to others considering the product:
This tool is niche winner. Don’t hesitate on trying you’ll live it and stick with it.
MY JUMPCLOUD REVIEW
What do you like best about the product?
JUMPCLOUD is very easy to use, especially when provisioning users and devices
What do you dislike about the product?
I find that the agent may stop occasionally
What problems is the product solving and how is that benefiting you?
Integration with Microsoft 365 and password synchronization
Recommendations to others considering the product:
A very efficient way to reduce the need for on premises hardware such as domain controllers etc.
Using JumpCloud for 5 years
What do you like best about the product?
Cloud management of Macs, there is no better option!
What do you dislike about the product?
There really are no downsides to using JumpCloud
What problems is the product solving and how is that benefiting you?
Cloud management of a fleet of devices. Identity management of users. Policies for access control and restrictions. Deployment of software and comnmands
as its completely in cloud its good
What do you like best about the product?
the new implantation of software management & passwords reset & command runner's make IT more ease to work environment even in work from home setup & very import thing is SSO.
What do you dislike about the product?
1. there are some part were access can be given in more advanced way like helpdesk admin access can also have sub category to select more set of access this is one dislike.
2. Some times we are facing the password issue were we need to share the admin password to get connected the internet then only system gets synced with cloud if we reset the password while the user password is expired & system not reporting to cloud this is one dislike.
2. Some times we are facing the password issue were we need to share the admin password to get connected the internet then only system gets synced with cloud if we reset the password while the user password is expired & system not reporting to cloud this is one dislike.
What problems is the product solving and how is that benefiting you?
We have got changes for new implantation of software & Easy in way to reset the password & make many SSO applications
More Time
What do you like best about the product?
Jumpcloud has simplified my business workflows and has freed me up to continue building my business. It has given us a lot of flexibility with multi site environments.
What do you dislike about the product?
Additional features on the multi-tenant portal would be great including a global admin login option for all client sites.
What problems is the product solving and how is that benefiting you?
Multi site user and computer management
Great product
What do you like best about the product?
Great product with alot of features that we were looking for for management of computers and SSO. It's easy to use and if there is a problem the support is very helpful.
What do you dislike about the product?
No features that we don't like. Some SSO were complicated to connect but with the help of support it was easy.
What problems is the product solving and how is that benefiting you?
SSO and we realized there was also software management and connecting the devices which helped to control from afar.
Directory as a Service in Cloud
What do you like best about the product?
With JumpCloud you can simply replace the Windows Active Directory and help you save additional cost for infrastructure and installation of multiple Domain controllers in your environment. JumpCloud provides Directory as a Service solution, which helps manage and connect number of users to their respective resources. Jumpcloud can be integrated with office365 as well. Also provide Single sign on capabilities. Jumpcloud also focuses on security providing multi-factor authentication to users. Jumpcloud can be implemented anywhere, on cloud or on premise.
What do you dislike about the product?
Some security features are still required as the active directory provides through group policies.
What problems is the product solving and how is that benefiting you?
JumpCloud helps simplify problems like enforcing security policies, managing access with single view. JumpCloud provides better management of devices compared to other alternatives.
Recommendations to others considering the product:
JumpCloud is easy to deploy and administer, I would recommend to use JumpCloud for Directory Services needs.
Good alternative to Active Directory for Macs
What do you like best about the product?
We are 100% Mac based and were looking for a better, more lightweight alternative to Active Directory or Azure AD. JumpCloud was easy to setup and deploy. It syncs accounts with Office365 where our email and calendaring reside. Also allows us to easily manage compliance settings on laptops, like enabling lock screens, drive encryption, and firewalls.
What do you dislike about the product?
Deploying software like endpoint AV could be easier. Also, there have been hiccups keeping user passwords in sync with the local Keychain and FileVault, resulting in users getting locked out of their systems on occasion. I think these issues have been largely addressed in recent months, but we still have the occasional problem.
What problems is the product solving and how is that benefiting you?
We were looking for central management of our corporate laptops to meet security compliance obligations as well as ease IT burden. We were also looking for a way to share laptop, wifi and corporate email account credentials for our users. JumpCloud generally does this well, originally at a pretty low cost although they have recently gotten significantly more expensive.
Directory-as-a-Service at its best, magical.
What do you like best about the product?
I like the ease of use and setup. New features are rapidly introduced to address customer concerns and the latest security trends. The Customer Support is excellent.
What do you dislike about the product?
The 2FA is not persistent. Systems do not ask for 2FA when a user barely locks his/her system. 2FA is only prompted for after a system restart or shutdown
What problems is the product solving and how is that benefiting you?
Endpoint Access Management
Multifactor Authentication
Directory Services
Password Management
Windows Update Management
Wireless Access Point Management (Radius Server)
Multifactor Authentication
Directory Services
Password Management
Windows Update Management
Wireless Access Point Management (Radius Server)
Perfect soluton for easy to implement IT systems management
What do you like best about the product?
The ease of use of Jumpcloud and setting up your office equipment the best thing about this service. Being able to add users with the ease of a click to shared machines, or adding new staff to your office Wifi, or making sure you have the best policies in place to keep your machine secure. JumpCloud is by far the best solution for those smaller businesses that don't have the time or the budget for a dedicated IT team
What do you dislike about the product?
Now that you can deploy apps from the Mac AppStore directly to the machines, there's very little to dislike. The one remaining thing for me would be an easy way to install custom apps. Once there is that ability, I don't see the need for any alternatives.
What problems is the product solving and how is that benefiting you?
DEP of our Apple Machines, setting up secure policies with screen locks and Filevault (with keeping the keys in escrow so we can easily restore), and having authenticated Wifi for our users is just the beginning.
Recommendations to others considering the product:
Get in touch with their support and sales team. Their support in getting you up and running is second to none in this industry
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