JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Finally, friendly user and device management
What do you like best about the product?
I like how JumpCloud has made it really easy to take care of user and device management. I don’t need to be a complete admin geek to accomplish most things.
What do you dislike about the product?
For those things a little harder, It would be great to be able to get live chat support. I’m not complaining though because I have had help, just not live.
What problems is the product solving and how is that benefiting you?
I’m administering the Apple Macs we have in the office and the users who have been assigned those devices.
Recommendations to others considering the product:
Definitely worth a try. I tried others and they were difficult to use and did not offer a free tier.
Jump me to the clouds above
What do you like best about the product?
I would like to be honest, I have been using it for a while. It is a really great platform that can afford/merge your IT solutions under one roof. You can unify, manage, and secure your needs and consider it done! At least you should give it a try. "Software management" will like it!
What do you dislike about the product?
Actually, there are none of the things that I don't like, as I said, still discovering.
What problems is the product solving and how is that benefiting you?
Using it daily to manage IT tasks
Security and easily
What do you like best about the product?
I love It because made more easy my work
What do you dislike about the product?
I don't have complaints I really enjoy working with jumpcloud
What problems is the product solving and how is that benefiting you?
In the company we use it to all our bussines accounts and for VPN auth
Recommendations to others considering the product:
Really easy to use it
Easy and intuitive
What do you like best about the product?
The UI is logical and easy to navigate. Terminology used is pretty standard, and setting up SAML for use in my application was easy.
What do you dislike about the product?
Understandable, but the strong marketing / sales approach after signup even as a development user.
What problems is the product solving and how is that benefiting you?
Helping JumpCloud users integrate and connected with SAML to our environment.
Exceptional mix of services at a fair price
What do you like best about the product?
JumpCloud brings control over authentication, authorization, and accounting (AAA) back into the hands of your organization, even though you no longer have on-premises infrastructure providing such services. No longer are you limited to "doing things your cloud provider's way", potentially limiting which actual cloud-hosted applications - particularly SaaS - you choose in support of your user base. JumpCloud is open, extensible, multi-platform, highly available, and doesn't artificially steer one towards using "just one" provider simply to avoid duplication of AAA sustainment effort.
What do you dislike about the product?
The initial learning curve can be a little high for small organizations that do not have system administrators with many years' previous experience; however, this quickly pays off with the more enterprise-grade user experience received immediately afterward.
What problems is the product solving and how is that benefiting you?
My own organization - and many similar ones for which I provide IT consulting services - needs higher availability levels for AAA services of the type JumpCloud provides, but can no longer easily justify the cost of maintaining such services privately. Hosting Windows domain controllers, OpenLDAP servers, authentication portals, etc. in a commercial cloud might be an option, but for a small organization (<50 people), JumpCloud provides an in-depth, comprehensive set of AAA services at a much more sustainable price. One system administrator can handle ALL of the necessary tasks because they spend their time focused on AAA itself, not the underlying infrastructure - physical or virtual - that hosts it. This has led to more holistic consumption of AAA services and a more cohesive experience for my users: Whether using resources still hosted in on-premises servers/clouds, IaaS-hosted applications in other clouds, or commercial SaaS, their AAA experience is seamless and consistent.
Simple and User Friendly
What do you like best about the product?
As a small church, we were looking for a platform that was intuitive and easy to set up. JumpCloud allowed us to hit the ground running quickly without the need to learn an entirely new system for device management.
What do you dislike about the product?
I will say the only thing missing is the ability to manage updates remotely. You can disable updates, but you cannot trigger an update, or allow specific updates. For example, I would like to allow specific OS version updates remotely, but that is not possible.
What problems is the product solving and how is that benefiting you?
Remote user management and device setup.
Recommendations to others considering the product:
It takes a bit of time to set up, along with troubleshooting depending on what settings you are restricting/allowing. Once setup, it's a breeze to add additional users and accounts to any computer/device.
JumpCloud is an excellent tool for WFH businesses
What do you like best about the product?
JC gives us the tools to keep our users productive while WFH. The IT department can install and upgrade software remotely through terminal commands, authentication is very secure, we use SSO to login to all our applications and websites.
What do you dislike about the product?
Customer support is a little iffy. Some techs are very good while others are so so.
What problems is the product solving and how is that benefiting you?
The IT department can install and upgrade software remotely through terminal commands, authentication is very secure.
Recommendations to others considering the product:
Give it a shot. The first 10 users are free
Game changer all-in-one management
What do you like best about the product?
Ease of integration, multiple OS support, MDM features, security features, great documentation and tech support.
What do you dislike about the product?
not many things to dislike at this point
What problems is the product solving and how is that benefiting you?
Directory as a service, Security, Zero touch /remote onboarding
Great Cloud Directory
What do you like best about the product?
It integrates the cloud with my mobile users
What do you dislike about the product?
I pretty much like everything about it that it offers
What problems is the product solving and how is that benefiting you?
Cheaper cost from using A cloud server. Very user friendly
Best thing since the invention of whipped cream
What do you like best about the product?
To be able to manage multiple users on multiple platforms in multiple locations with different user bases.
What do you dislike about the product?
That i can't wait for more features. There is a lot in the pipeline and i can't wait for it.
What problems is the product solving and how is that benefiting you?
To be able to manage large usergroups from any place. I realised that this is truly management freedom.
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