JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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I'm a CyberSecurity leader
What do you like best about the product?
JumpCloud allows me manage a heterogeneous machine environment without many complications also, I could unify user management in a one place.
The support is great and every doubts that I had, they could help me in a short time.
JumpCloud have a Radius server cloud based. With this feature, I could create VPN authentication, implement 802.1x in my environment.
JumpCloud allows me to create rules into machines, like enable disk Encryption, block USB for removable storages, etc, no matter the operation system.
The feature to run commands and scripts remotely is incredible. The administrators could do a lot of things using this feature. Since install a software to create and change name of Users or Machines.
A large and useful APIs support.
The support is great and every doubts that I had, they could help me in a short time.
JumpCloud have a Radius server cloud based. With this feature, I could create VPN authentication, implement 802.1x in my environment.
JumpCloud allows me to create rules into machines, like enable disk Encryption, block USB for removable storages, etc, no matter the operation system.
The feature to run commands and scripts remotely is incredible. The administrators could do a lot of things using this feature. Since install a software to create and change name of Users or Machines.
A large and useful APIs support.
What do you dislike about the product?
If you need to cut of the administrate privilegies of users, in a Mac environment to every app that has to be updated in the User Machine, you have to give for these users the administrator privileges or create a several scripts commands to do these updates.
For Linux Machines, the JumpCloud does not have a long list of security options.
For Linux Machines, the JumpCloud does not have a long list of security options.
What problems is the product solving and how is that benefiting you?
With JumpCloud I could manage all my Linux, Mac and Windows Machines into a one place without any problems.
The JumpCloud provide to my company centralize the User Manager into a one place and I could give to Human resource area the possibility to create and delete users with security using the JumpCloud APIs.
With JumpCloud Radius Cloud based, I could integrate the 802.1x and VPN authentication into a one place.
The JumpCloud provide to my company centralize the User Manager into a one place and I could give to Human resource area the possibility to create and delete users with security using the JumpCloud APIs.
With JumpCloud Radius Cloud based, I could integrate the 802.1x and VPN authentication into a one place.
Recommendations to others considering the product:
If you need a great, simple and powerful User / Machine Manager you can count on it.
They have a highly skilled professionals that will be able to help and solve any problem that you have.
They have a highly skilled professionals that will be able to help and solve any problem that you have.
Excellent manage solution and ease of Use.
What do you like best about the product?
I like know simple is to connect the computer in the Jumpcloud system, excellent integration with SSO Google and Active Directory the first Directory-as-as-Service, Adding application made it simpler for the IT department to be able to help the users when they need it remotely adding splashtop have been an excellent help . Also the addition of MDM solution made it more simple to manage mac laptops to our environment. Their technical support is excellent very quick not much of a waiting time . They are customer oriented and they are ready to help. I have the option to add users manually or adding them thru the google console or active directory. Excellent policy management made it simpler to manage what you want the users be able to do in the computer. You can also add groups and add the users as well. In the command you are able to set a background so the users wont chnage it,
What do you dislike about the product?
They can improved installing application such as Office among other application. Other than that is a winner.
What problems is the product solving and how is that benefiting you?
When users are in their house , I wasn't able to manage their laptops, now is very simple. Best thing integrating the remote assistance of splashtop with jumcloud. Allowing me help the users durring work at home.
Recommendations to others considering the product:
If you are looking for a Directory-as-as-Service Jumpcloud is excellent I encourage any IT department to try it. You have a lot of options to set it up how you want it. They customer service is excellent response time is fast compare to other companies.
Strong, Stable Platform
What do you like best about the product?
How simple the UI is. Everything is laid out nicely and easy to find.
What do you dislike about the product?
The only thing I could recommend is making the admin console a little more mobile-device friendly so when you’re on the go and need to do an unlock for a user, it is efficient.
What problems is the product solving and how is that benefiting you?
We were able to get rid of our onsite Active Directory and saved us the headache during hurricane season.
Recommendations to others considering the product:
Test it on a sample computer and you make sure to follow instructions
JumpCloud is easy to use and works perfectly. It is "the right tool for the job".
What do you like best about the product?
I like that I was able to eliminate our AD server. Technical support is outstanding.
What do you dislike about the product?
Maybe the color scheme on the JumpCloud website. Nothing significant.
What problems is the product solving and how is that benefiting you?
Our primary use-case was to implement Multi-factor Authentication. The benefits are that we have been able to eliminate our Microsoft AD Server and now we have a single point for user decommissioning.
An additional benefit is the ability to centrally log and audit user activity.
An additional benefit is the ability to centrally log and audit user activity.
Recommendations to others considering the product:
Don't think about it - just go try now the trial version...now...
Great interface, rapid deployment, easy to use.
What do you like best about the product?
The interface and the ease of deployment
What do you dislike about the product?
Needs better reporting and logging functionality. Could do with Oauth supprt.
What problems is the product solving and how is that benefiting you?
Centralised user management of all our Linux, Mac and Windows boxes. SSO for our web based apps that support it. Key issues were O365, RingCentral, AWS, HubSpot, Lucidcharts auth. All solved easily.
Recommendations to others considering the product:
Go for it. You'll be surprised at how quickly and easily you can deploy it and get central management for your whole team.
JumpCloud Review
What do you like best about the product?
That I can use SSO, MDM, LDAP, RADIUS, and patching all from one place.
Also the interface is very intuitive and easy to use.
Lastly, System and Directory Insights is a data gold mine that have very useful analytics.
Also the interface is very intuitive and easy to use.
Lastly, System and Directory Insights is a data gold mine that have very useful analytics.
What do you dislike about the product?
My only complaints thus far are that there is no Gov Cloud instance for organization who need FedRAMP certifications.
Also, it would be nice to have a way for JumpCloud to manage folder sharing permissions at the domain level.
Also, it would be nice to have a way for JumpCloud to manage folder sharing permissions at the domain level.
What problems is the product solving and how is that benefiting you?
Dealing with the fallout form COVID has been much easier with JumpCloud as I can provision user accounts and computers remotely.
This also enables me to do remote software installs and patches via commands.
This also enables me to do remote software installs and patches via commands.
Recommendations to others considering the product:
It is much easier to use than traditional AD setup and has more features in one place.
Also cost is very very competitive.
Also cost is very very competitive.
Jumpcloud is the only way you can scale an IT organization from small startup to a big company.
What do you like best about the product?
Jumpcloud is one system that does it all: single sign on, patch management, password policy and management, centralized account management and Wifi authentication.
The deployment is easy on any platforms, I currently run it on Linux, Mac OS and Windows without a glitch. I have started with 20 users and 30 machines, scaling it to 79 users and over 100 machines with only one part-time IT person.
The deployment is easy on any platforms, I currently run it on Linux, Mac OS and Windows without a glitch. I have started with 20 users and 30 machines, scaling it to 79 users and over 100 machines with only one part-time IT person.
What do you dislike about the product?
It seems a bit expensive but if you have to pay for your SSO service, your patch management, your centralized account management it will be more expensive.
The IT time you are saving is where the saving.
The IT time you are saving is where the saving.
What problems is the product solving and how is that benefiting you?
More I use JumpCloud, more features they are adding. Now we can have policy about disk encryption all centralized in one place. Easy to maintain, to check. When I signed up for JumpCloud that was not available,now it is.
Recommendations to others considering the product:
Honestly, try it if you are looking for SSO system that works on Linux, Mac and Windows
Once you have received the hang of SSO applications, it is simple.
What do you like best about the product?
We wanted JumpCloud to control access to properties and infrastructure, to implement simple computer policies and to enhance the complexity of the password and 2FA and to provide our most-used applications with a single connection.
What do you dislike about the product?
A lot of data are accessable only via the API, meaning that they are not open to calls made by APIs.
What problems is the product solving and how is that benefiting you?
This was a fantastic beginning, but their support personnel helped JumpCloud integrate into our previous GSuite. Your team has been working hard to get my custom SSO connector.
Recommendations to others considering the product:
TEST. Every user should strongly recommend creating and attaching SSH keys to his or her JumpCloud account.
Easiest Cloud Based Directory Service
What do you like best about the product?
The user interface is so easy and reasponsive.
What do you dislike about the product?
i find that its difficult to match the current users on the pc to the cloud users
What problems is the product solving and how is that benefiting you?
unified users and sso
Recommendations to others considering the product:
Read the setup details before doing it.
Great cloud AD alternative
What do you like best about the product?
Ability to use with multiple systems and not having to setup ldap or radius servers.
What do you dislike about the product?
If you add in Ad connector and then get rid of AD there is no way to delete those accounts.
What problems is the product solving and how is that benefiting you?
Single signon to website, wifi, virtualization machines, and laptops both mac and windows.
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