JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Keeps SSH keys and logins in sync
What do you like best about the product?
Keep logins and permissions among a small team of engineers in sync across a small fleet of servers can be taxing. JumpCloud makes it incredibly easy. SSH keys and logins are kept in sync so it's painless to SSH into every machine with the same credentials. In addition, the same logins can be authenticated via LDAP-as-a-service for our VPN servers. One less thing to manage.
What do you dislike about the product?
Their free plan is so generous that I'll never reach the limits that would require a paid plan. I wish I could pay them for something. The service is fantastic.
What problems is the product solving and how is that benefiting you?
Granting access to resources to our developers and engineers was a pain. When an employee left, it was a hassle to find which machines they had access to and remove their accounts. With JumpCloud it's a piece of cake. Click a few checkboxes for the machines they should access -- and remove the account from JumpCloud to remove them from all systems.
Great product with excellent support
What do you like best about the product?
Powerful and easy to use with a good list of partner integrations
What do you dislike about the product?
No complaints so far, good videos available and I'm used to online training
What problems is the product solving and how is that benefiting you?
Our managed services business like central control with security in mind, JumpCloud offers that in spades. I'd highly recommend this solution and use it to manage PC's in a work-group and identity management from a single location.
JumpCloud has helped us grow in an effective and efficient manner while controlling costs.
What do you like best about the product?
Not needing an on-premise directory solution has saved us quite a bit of upfront and ongoing costs. The SSO is well supported and supports all the vendors that we require. Support is the best in the business and always helpful when we need some assistance.
What do you dislike about the product?
JumpCloud does a good job at what it is trying to do. My advice would be to make some of the more advanced features more user friendly, such as their new Systems Manager feature. Require less people to use APIs for all functionality of JumpCloud and more UI based options.
What problems is the product solving and how is that benefiting you?
We have solved our Directory needs, our SSO needs and our Radius needs with JumpCloud. We make use of the policies module and use every aspect of JumpCloud to the fullest.
Amazing Cloud Directory Service - Goodbye Active Directory
What do you like best about the product?
JumpCloud is nimble and robust - we have increasing added use of their cloud directory as they have built out their offering. Stability has been great and so much easier to manage than AD. JumpCloud has repeatedly demonstrated an interest in understanding our specific needs and works to accommodate them whenever possible.
What do you dislike about the product?
It would be great if JumpCloud leaned in more to SSO and allow us to utilize them for all directory/SSO needs. Current JumpCloud app support for SSO is fairly basic and I understand they are adding apps, but other vendors have support for thousands of apps already.
What problems is the product solving and how is that benefiting you?
We utilize JumpCloud to manage access to all end-user compute devices, access to our user VPN system, access to our WiFi networks and are investigating using it to manage other aspects of our infrastructure. We should soon eliminate all dependancies on our legacy Microsoft Active Directory and can sunset that infrastructure.
Recommendations to others considering the product:
Automate the agent deployment.
Excellent Cloud Directory Service for simple user and device management.
What do you like best about the product?
Ability to run remote commands and manage Macs. Software deployment and management for PCs via Chocolatey. MDM and SSO capabilities.
What do you dislike about the product?
Sorting options in command results. Would like more options. Also, would like a run once command menu from a device for one time scripts.
What problems is the product solving and how is that benefiting you?
Management of Macs. Software update management and deployment. Security policy enforcement. No longer need AD and on-premise servers.
Recommendations to others considering the product:
Try it out! JumpCloud is free for up to 10 users.
Easy way to manage the users from wherever you are!!!
What do you like best about the product?
JumpCloud is a very good product to Manage Macs computers without getting stressed. Also I heard that soon JumpCloud will become MDM this is great!!!
What do you dislike about the product?
Few things have to be improved like;
- More Windows policies, exactly Windows security policies would be handy for any System Admin used to manage Windows machine in Active Directory.
- More Apple policies
- The option to disable the users rather than delete when left for certain time.
- More Windows policies, exactly Windows security policies would be handy for any System Admin used to manage Windows machine in Active Directory.
- More Apple policies
- The option to disable the users rather than delete when left for certain time.
What problems is the product solving and how is that benefiting you?
We have migrated all Macs from Active Directory to JumpCloud from now very easy to manage Apple.
Great SSO solution for small/mid sized companies
What do you like best about the product?
RADIUS server, Easy to add SSO apps., clean UI.
What do you dislike about the product?
Filevault and Mac system MFA authentication need improvement
What problems is the product solving and how is that benefiting you?
SSO to many of our apps. Systems control
Recommendations to others considering the product:
Its really siumple nice app that will do the Job
Simplistic Cloud AD
What do you like best about the product?
Ability to manage my users from any location. Ease of installation and integration. Powerful API
What do you dislike about the product?
With it being in progress of development some tools (the AD Read/Write Bridge) being unavailable made it difficult to develop some business practices
What problems is the product solving and how is that benefiting you?
I was used to antiquated Active Directory tools, but having a cloud resource that integrates everything I could need into one tool that is accessible from any location lowers my overhead and allows me to focus on higher level projects.
JumpCloud is an awesome alternative to MS AD
What do you like best about the product?
No Infrastructure to purchase, manage, or maintain.
What do you dislike about the product?
I wish there were more features built into enabling 3rd party / SSO integration with existing services/api's, etc. SSO integration exists but often it seems like it requires a fair bit of work to enable.
What problems is the product solving and how is that benefiting you?
It enables us to securely authenticate and manage users and end user devices.
Organize the Chaos
What do you like best about the product?
We don't want to run AD or other on premise directory services, JumpCloud easily allows us to manage users, groups, policies, etc all with ease. JumpCloud allows us to govern our users with polices that are needed to ensure our staff meet our security policies and procedures.
What do you dislike about the product?
The Windows client leaves much to be desired. It's hard to get folks to understand the method to change passwords via the windows client alone. Mac's client is much better in this area.
What problems is the product solving and how is that benefiting you?
On-boarding and off-boarding. Compliance. Governance. Audit and access control. Policy management.
Recommendations to others considering the product:
Give the tool a quick demo, it's quickly becomes evident that JumpCloud has the features you need.
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