JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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Great for Identity Management
What do you like best about the product?
JumpCloud makes it easy to manage user access, devices, and security from one place.
What do you dislike about the product?
JumpCloud doesn't offer built-in IT asset management features, which limits tracking hardware and devices.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user identities, enforce security policies, and provide secure access to devices and applications across our organization.
This centralized control reduces our administrative workload, improves onboarding/offboarding efficiency, and strengthens overall IT security.
This centralized control reduces our administrative workload, improves onboarding/offboarding efficiency, and strengthens overall IT security.
Best Experience with JumpCloud
What do you like best about the product?
JumpCloud MDM capabilities on almost every platform is what I loved as a Security leader.
What do you dislike about the product?
Nothing right now. JumpCloud's pathway is right!
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us manage multi-platform endpoints used by our organization employees perfectly. The MDM solution has smoothened our endpoint management and improved our security posture.
Our Identity Management Operations got smoother!!
What do you like best about the product?
JumpCloud and its Identity Management Features along with device level policies are something that makes my organization compliant with security best standards.
What do you dislike about the product?
As of now, nothing. But positively would suggest if we can add more android and iOS policies.
What problems is the product solving and how is that benefiting you?
Access Controls over devices was such a hassle for us. JumpCloud has helped us establish it in the best way.
Great Experience with Jumpcloud
What do you like best about the product?
As the Senior Security Officer at our organization, I found JumpCloud to be an ideal solution for both Single Sign-On (SSO) integration and Mobile Device Management (MDM) capabilities along with the Patch Management policies and centralized control of all the endpoints in the organization with ease of implementation.
What do you dislike about the product?
Have not found any disadvantages about Jumpcloud till now.
What problems is the product solving and how is that benefiting you?
Solutions like Single Sign-On (SSO) integration and Mobile Device Management (MDM) was what we were looking for to implement in our organization. The jumpcloud platform effectively met our requirements and aligned well with our security and access control objectives.
Amazing software to implement access control in any organization. & a seamless product!
What do you like best about the product?
Implemented this product for my entire organization. Loved the premium SSO and MDM services. This is one of the few products in the market which supports web and mobile devices security management which is amazin.
What do you dislike about the product?
Nothing much since satisfied as of currently..
What problems is the product solving and how is that benefiting you?
SSO and MDM management
Jumpcloud Review
What do you like best about the product?
JumpCloud supports multiple devices, including Mac, Windows, Linux, iOS, and Android. Since we needed an MDM solution that works across all these platforms, JumpCloud MDM meets our requirements perfectly.
and its easy to use and its customer support.
and its easy to use and its customer support.
What do you dislike about the product?
Jumpcloud Does not having proper support on software management for mac there is 10GB of limitation
What problems is the product solving and how is that benefiting you?
JumpCloud solves several critical IT management and security problems by centralizing identity, access, device, and directory management into a single cloud-based platform. Here's how it's solving problems and benefiting organizations like yours:
Unified Directory for Mac, Windows
What do you like best about the product?
I cant specify the best features of jump cloud because every options are efficient and well balanced. Features like directory integration, MFA and SSO and mainly about device management really helps organization to become more productive and time efficient.
What do you dislike about the product?
When we are running a command for user if we forget to uncheck the all user column it will apply to all users. there is no option for undo we need to do that manuelly. Its little bit hard.
What problems is the product solving and how is that benefiting you?
For taking system on remote jump cloud is providing option so we don't need to depend on other applications or websites. Increased security and providing a clear vision, protection and control over endpoints.
Jumpcloud is best
What do you like best about the product?
Managing end point device is best in jumpcloud
What do you dislike about the product?
There is no major dislike i found in jumpcloud.
What problems is the product solving and how is that benefiting you?
We can connect with end user easily.
JumpCloud Impressions
What do you like best about the product?
Ease of use and powerful tools. Support is very prompt and helpful.
What do you dislike about the product?
Have not found any as of yet. If I can nit pick one thing, I would say the chat support screen blocks the window so sometimes chatting and making changes is difficult.
What problems is the product solving and how is that benefiting you?
JC is allowing my client to organize devices and manage them with the control and policies they like. Its easy for me to onboard and monitor.
JumpCloud to a Friend or Colleague
What do you like best about the product?
JumpCloud offers a centralized platform for identity and device management, which makes it incredibly easy to manage users, enforce security policies, and control access across systems—whether they’re Windows, macOS, or Linux. The cloud-based directory service is particularly powerful, eliminating the need for on-premise Active Directory.
I also appreciate the intuitive admin console, seamless SSO (Single Sign-On) integrations, and the ability to remotely manage devices with policies and commands. It’s a huge time-saver for IT teams and greatly improves overall security posture.
I also appreciate the intuitive admin console, seamless SSO (Single Sign-On) integrations, and the ability to remotely manage devices with policies and commands. It’s a huge time-saver for IT teams and greatly improves overall security posture.
What do you dislike about the product?
While JumpCloud is a powerful platform, there are a few areas where it could improve:
UI/UX can feel a bit complex at first, especially for new admins. Some features are buried in submenus, which can slow down navigation.
Limited reporting and analytics—more detailed insights into user activity, login trends, and device compliance would be helpful.
Mobile device management (MDM) features are somewhat basic compared to dedicated MDM solutions.
Occasionally, support response times can vary, especially for lower-tier support plans.
UI/UX can feel a bit complex at first, especially for new admins. Some features are buried in submenus, which can slow down navigation.
Limited reporting and analytics—more detailed insights into user activity, login trends, and device compliance would be helpful.
Mobile device management (MDM) features are somewhat basic compared to dedicated MDM solutions.
Occasionally, support response times can vary, especially for lower-tier support plans.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the problem of decentralized identity and device management in a hybrid or remote work environment. Traditionally, managing user access, enforcing security policies, and maintaining visibility across multiple platforms (Windows, macOS, Linux) required several different tools.
With JumpCloud, we can:
Manage users, devices, and access from a single cloud-based platform
Enforce security policies (like MFA, password policies, and full-disk encryption) easily across all systems
Simplify onboarding and offboarding, which saves time and reduces security risk
Integrate with SSO and directory services without needing on-prem infrastructure like Active Directory
With JumpCloud, we can:
Manage users, devices, and access from a single cloud-based platform
Enforce security policies (like MFA, password policies, and full-disk encryption) easily across all systems
Simplify onboarding and offboarding, which saves time and reduces security risk
Integrate with SSO and directory services without needing on-prem infrastructure like Active Directory
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