JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless SSO and Password Management with Stellar Support
What do you like best about the product?
I like how JumpCloud makes it easy to manage users and groups and create SSO applications. The customer support is great; they helped us solve an issue with one of our cloud provider's SSO. It's convenient to have one provider for managing all users by dividing them into groups and assigning them to relevant applications. I also appreciate the ability to share passwords using JumpCloud's password manager. The initial setup was very easy, and we finished the integration in just a few hours.
What do you dislike about the product?
for now all works as expected
What problems is the product solving and how is that benefiting you?
JumpCloud helps us manage user credentials for third-party apps with a single sign-on, eliminating multiple credentials. It simplifies managing users and groups, assigning them to apps, while offering a password manager. Great customer support adds value by resolving SSO issues.
Simple Setup and Deployment with Solid OS Support
What do you like best about the product?
Ease of use and deployment. Setup is simple. OS support.
What do you dislike about the product?
Sometimes queue times are slow for deployment.
What problems is the product solving and how is that benefiting you?
Cloud based AD and MDM support. Makes it easy to remote access and deploy systems.
Secured VPN Connectivity with Intuitive UI
What do you like best about the product?
I appreciate JumpCloud for its smart token renewal process, which ensures that the VPN connectivity is secure. The combination of the user password and auth code provides complete security, making it 100% secure when accessing the company's network. I really like the user interface, which is pretty straightforward and facilitates entering the combination of the code and password, connecting within a few seconds. It also visually indicates the connection status, which is a significant improvement over legacy UIs. The setup was very easy and I'd rate it a nine out of ten. The support from the JumpCloud team was also good.
What do you dislike about the product?
I think it would be better if JumpCloud could send authenticator notifications directly to the phone instead of having to enter information on the keyboard. This would really help in approving notifications quickly.
What problems is the product solving and how is that benefiting you?
JumpCloud provides a fully secure VPN solution without third-party involvement, ensuring 100% security. It smartly renews tokens, enhancing security, and requires both a password and an auth code, making network access more secure.
Effortless SAML Login with JumpCloud
What do you like best about the product?
I appreciate JumpCloud's ease of use. The initial setup was easy, and I don't need to store passwords in the app database, which is great.
What do you dislike about the product?
nothing like that
What problems is the product solving and how is that benefiting you?
I use JumpCloud for SAML login, so I don't need to store passwords in the app database.
Powerful Management Features Backed by Outstanding Customer Support
What do you like best about the product?
The features like asset management, user management and software management but just as much their customer support service.
What do you dislike about the product?
I haven't run into anything that I dislike so far being a year into my journey.
What problems is the product solving and how is that benefiting you?
Being a team of one, it helps the automating of device deployments as well as onboarding users and applications.
Simplified Management with Easy UI, Some Setup Hurdles
What do you like best about the product?
I appreciate how simple and easy the dashboard is to use in JumpCloud. I love the auto integration to Apple Business Management.
What do you dislike about the product?
Some of the setup was a bit complicated. It was hard for me to connect Apple to the MDM management and set up some of the user accounts.
What problems is the product solving and how is that benefiting you?
JumpCloud helps with device management, access management, and installing software directly on devices.
Comprehensive Identity Management, Streamlined Setup
What do you like best about the product?
I like JumpCloud's centralized management and ease of integration. It allows us to manage users, groups, devices, access, and SAML-based SSO from a single platform, greatly simplifying administration. The group-based access control is especially useful as it makes permissions management scalable and secure. I also appreciate the unified login experience across cloud services, internal applications, and domain-joined machines. Additionally, the onboarding and offboarding process is much more efficient, with just a few changes in JumpCloud, access is automatically granted or revoked across all connected systems, reducing manual effort and improving security.
What do you dislike about the product?
JumpCloud works well overall for us, but a few areas could be improved. First, the user interface and navigation can sometimes feel slightly complex, especially when managing multiple policies, groups, and device settings. A more streamlined UI would improve efficiency. Also, when it comes to reporting and auditing, although basic logs are available, more advanced and customizable reporting features would be helpful, particularly for compliance and audit requirements.
What problems is the product solving and how is that benefiting you?
JumpCloud provides centralized identity management, secure SSO, SAML authentication, user lifecycle management, and unified device logins. It simplifies administration, reduces configuration errors, automates onboarding and offboarding, strengthens security, and improves operational efficiency by managing everything from one platform.
Effortless IT Management with Comprehensive MDM
What do you like best about the product?
I like that JumpCloud offers MDM with support for all types of operating systems and provides full management control. Device posture management is excellent, and automation through JumpCloud makes my life a lot easier. The initial setup of JumpCloud was super smooth.
What do you dislike about the product?
Endpoint application management is something I would expect as a service.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for seamless management of endpoints, MDM with full control over all operating systems, and device posture management. Automation through JumpCloud simplifies my tasks, making my life a lot easier.
Jumpcloud Makes User Access and Authentication Super Easy and Secure
What do you like best about the product?
I first time used Jumpcloud in my recent company i.e. Priority and what a tool man! Managing user access and authentication becomes super easy and yes ofcourse it's the safest tool for the same. It has made administration through our infra smoother and less stressfull.
What do you dislike about the product?
At the beginning it was seriously a learning curve, it took me time to identify and learn all the features Jumpcloud provides. But once we get comfortable with it, the platform started to feel much more easier to manage.
What problems is the product solving and how is that benefiting you?
Jumpcloud helps us to centralize the user and system management, which has simplified our daily operations and access management for all the applications. It's made it easier to stay organized and very important helps to keep our environment compliant.
Seamless Security for Rapid Infrastructure Expansion
What do you like best about the product?
I use JumpCloud to provide secure logins infrastructure for hackathons or internal innovation events. It helps my IT team maintain continuity during infrastructure change. The initial setup of JumpCloud was smooth.
What do you dislike about the product?
I find the automatic cleanup reconsideration in the user console lacking.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to provide secure login infrastructure for events, reducing unauthorized access risk by quickly scaling identity control. It helps the IT team maintain continuity during infrastructure changes.
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