JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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External reviews are not included in the AWS star rating for the product.
Cost-Effective Linux Management with Quick Setup
What do you like best about the product?
I like JumpCloud for its excellent Linux management, especially since it stands out compared to most identity platforms. The initial setup was fast, which I appreciate. It also helps with cost reduction by replacing multiple tools.
What do you dislike about the product?
Troubleshooting access issue
What problems is the product solving and how is that benefiting you?
JumpCloud reduces costs by replacing multiple tools and minimizes shadow IT access risks. It excels in Linux management compared to other identity platforms.
Effortless Security with Fast Setup
What do you like best about the product?
I really like JumpCloud for its capability of passwordless login adoption using MFA, which simplifies access tremendously. It effectively addresses password-related security breaches by enforcing strong passwords. The built-in zero trust approach further enhances security. I appreciate that it doesn't require complex network configuration, making it straightforward to use. Plus, the initial setup was fast.
What do you dislike about the product?
I don't like that the SSO app catalog has gaps, especially since some niche or regional SaaS apps require manual SAML configuration.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for passwordless login with MFA, solving password security breaches by enforcing strong passwords with a zero trust approach.
Effortless Setup and Robust Security with SSO Capabilities
What do you like best about the product?
I really appreciate JumpCloud's hybrid IT environment support, which connects legacy systems with modern cloud applications. It effectively solves SaaS login fatigue for employees by enabling single sign-on across applications. I like the device-level trust control feature that blocks access from insecure or unmanaged devices. The initial setup was fast, and overall I'm very satisfied, hence why I'd rate it a 10 out of 10 in terms of recommending it to a friend or colleague.
What do you dislike about the product?
Mobile OS management is less nature than desktop platform. Mobile device support could be improved.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to support a hybrid IT environment, reducing SaaS login fatigue with single sign-on. It also blocks access from insecure devices.
Centralized Identity & Device Management That Simplifies Onboarding and Boosts Security
What do you like best about the product?
What I like most about JumpCloud is having a single, centralized platform for user identity, device management, and access control. It simplifies onboarding and offboarding, improves security through consistent policies and MFA, and reduces the need to manage multiple tools. The cross-platform support (Mac, Windows, Linux) and cloud-based directory are especially helpful for a modern, distributed team.
What do you dislike about the product?
Some areas of JumpCloud can feel complex or unintuitive, particularly when configuring advanced policies or troubleshooting issues. Certain workflows require more steps than expected, and documentation or in-product guidance could be clearer in places. Reporting and visibility can also be limited without extra customization, which can make audits or investigations more time-consuming.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of managing user identities, device access, and security across a distributed workforce. By centralizing authentication, device management, and access controls into one platform, it reduces operational overhead and minimizes security gaps. This has made onboarding and offboarding more efficient, improved visibility into users and devices, and helped enforce consistent security policies across the organization.
Efficient Global Management with Reliable Uptime
What do you like best about the product?
I like JumpCloud for its reliable uptime and performance, even as the user count increases. The initial setup was fast and smooth, which is really appreciated.
What do you dislike about the product?
I don't like the end user self-service option. More self-service tools could help reduce IT support tickets.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for global workforce management with consistent security policies. It also helps mitigate insider threats by limiting privileges and monitoring access activities.
Exceptional Value, Boosts IT Productivity
What do you like best about the product?
I really find JumpCloud to offer strong value for money. It has provided a productivity boost for our IT team. Additionally, the initial setup was fast, which I appreciated.
What do you dislike about the product?
I wish the migration assistant was smoother and had better guidance when migrating from legacy directories, as it would save time and reduce risk.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for disaster recovery and resolving identity issues. It boosts IT team productivity. It's value for money and a smoother guide for migration saves time and reduces risk.
Unified Identity, Device, and Access Management Done Right
What do you like best about the product?
A unified approach to identity, device, and access management.
What do you dislike about the product?
It can feel complex at first, especially for teams that are new to device management.
What problems is the product solving and how is that benefiting you?
It helps in re-login to the system or the Freshdesk with ease.
Effortless Security Management Across Platforms
What do you like best about the product?
I appreciate that JumpCloud responds quickly and provides clear and effective assistance. It's easy to understand and navigate, which makes the experience smooth. Overall, using JumpCloud helps to grow my organization smoothly.
What do you dislike about the product?
The all catalog currently requires using bash script for more advanced options, software management could be improved.
What problems is the product solving and how is that benefiting you?
JumpCloud helps with cross-platform device management and addresses challenges in enforcing a consistent security baseline and centralized device management.
One-Stop Solution That Keeps My Devices Secure
What do you like best about the product?
It keeps my device secure and safe.
one stop solution for my it devices
one stop solution for my it devices
What do you dislike about the product?
Nothing I dislike, so far, going good
higly secure keeps changing my password for special authentication as well
higly secure keeps changing my password for special authentication as well
What problems is the product solving and how is that benefiting you?
It keeps my device safe and secure and on quater basis it keeps changing my pasword also the extra layer of authentication works well for me
Seamless Cloud Directory with Strong Security
What do you like best about the product?
I like that JumpCloud is a cloud-based platform providing seamless directory services with cross-platform support for Windows, macOS, and Linux. The SSO and MFA features make managing user identities and securing access incredibly straightforward. The cloud-based directory is especially useful for managing users and devices, assisting with the onboarding and offboarding process. It simplifies accessibility to multiple applications with SSO, and I appreciate the extra layer of security that MFA provides to protect sensitive data. Setting up JumpCloud was straightforward and well-guided.
What do you dislike about the product?
I think JumpCloud could improve its advanced reporting and analysis. The user interface also doesn't work as well for me.
What problems is the product solving and how is that benefiting you?
JumpCloud helps manage user identities, devices, and access control across platforms. It solves complex management challenges, security gaps, onboarding delays, and compliance issues. The cloud directory and SSO simplify management, making applications accessible, and MFA adds security.
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