JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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A comprehensive and user-friendly IAM solution for modern IT environments
What do you like best about the product?
JumpCloud offers a unified platform that simplifies identity and access management across multiple operating systems, including Windows, macOS, and Linux. I especially like its intuitive interface, seamless integration with tools like Google Workspace, Okta, and Slack, and the ability to enforce Zero Trust policies. The device management capabilities through MDM and endpoint insights are also a huge plus, helping us manage security at scale. Their cloud-native directory has allowed us to move away from traditional on-prem AD infrastructure with ease.
What do you dislike about the product?
While the overall experience is great, I’ve found that mobile device management (especially for iOS and Android) still lacks the depth offered by competitors like Intune or Jamf. Group policy controls can also be limited when trying to replicate traditional AD GPO functionalities. Additionally, as the number of users or devices grows, the admin UI can feel a bit cluttered. Premium support being tied to higher pricing tiers could also be improved for broader accessibility.
What problems is the product solving and how is that benefiting you?
JumpCloud has helped us move away from the limitations of traditional on-premises Active Directory by offering a cloud-based identity and device management solution. It solves the challenge of managing users, devices, and access across a distributed workforce, especially in hybrid or remote environments. With its centralized directory, we can easily manage user provisioning, enforce multi-factor authentication (MFA), apply security policies, and integrate with essential tools like Google Workspace, Zoom, and Slack.
The platform also simplifies onboarding and offboarding, saving us valuable time and reducing human error. Its ability to manage both Mac and Windows devices from a single console provides great flexibility, and the detailed activity logs enhance security and audit readiness. Overall, JumpCloud has significantly improved our IT operations, security posture, and user experience.
The platform also simplifies onboarding and offboarding, saving us valuable time and reducing human error. Its ability to manage both Mac and Windows devices from a single console provides great flexibility, and the detailed activity logs enhance security and audit readiness. Overall, JumpCloud has significantly improved our IT operations, security posture, and user experience.
Great experience with our CAM
What do you like best about the product?
Easy communication and proactiveness from the team
What do you dislike about the product?
Yet we still do not have many deals but we are definitely working on Sales meeting to increase.
What problems is the product solving and how is that benefiting you?
Easy login, don't need to remember passwords, and ensure a smooth experience of use.
Easy to implement and easy to manage
What do you like best about the product?
Loving how easy it is to get things up and running, devices deployed, and manage existing devices. Integrating was very easy and works with all of our existing platforms. Their support team has been great as well.
What do you dislike about the product?
Nothing. It's been working great for our firm of 250 employees.
What problems is the product solving and how is that benefiting you?
It has cut down on numerous processes that we were initially handing manually, i.e. provisioning, onboarding/offboarding, device management, etc.
Best Radius apllication
What do you like best about the product?
The UI is very intuitive and easy to use
What do you dislike about the product?
The Jumpcloud authentication app is hard to use for our customers
What problems is the product solving and how is that benefiting you?
Jumpcloud serve as our radius server working with openVPN to grants least access privilege to our backend servers
It is a good IDP and UEM Tool it can secure and Deploy tools easily
What do you like best about the product?
Integration with Apple and Windows devices with Google IDP.
What do you dislike about the product?
It has limitation on Microsoft IDP it either does entire directory bind or no bind limitations with OU Level directory bind with JumpCloud IDP.
What problems is the product solving and how is that benefiting you?
It is a end to end tools replacing a lengthy tools list from my infra and reducing my overall cost by 3X.
Reliable, versatile, and the future of directory management
What do you like best about the product?
JumpCloud is intuitive, robust, and packed with features. Managing users, devices, and policies feels seamless, and the cloud-based approach removes the headaches of maintaining on-premise infrastructure.
What do you dislike about the product?
So far nothing as such. It just serves all my purposes
What problems is the product solving and how is that benefiting you?
Before JumpCloud, managing users, devices, and access was fragmented across multiple tools, leading to inefficiencies and security gaps. JumpCloud has unified everything into a single platform—allowing us to centrally manage identities, enforce security policies, and integrate SSO for our applications. This has significantly reduced password-related issues, streamlined onboarding/offboarding, and improved compliance. The cloud-based approach also means we can manage our environment from anywhere without the cost and complexity of on-premise infrastructure.
Very useful MDM product that has good tools for remotely managing devices.
What do you like best about the product?
It’s easy to onboard devices, and the remote commands are helpful for managing them.
What do you dislike about the product?
Some features in operating systems like Windows don’t have corresponding policies in JumpCloud, which makes it harder to control those settings easily.
What problems is the product solving and how is that benefiting you?
Mobile device management, it is benefiting us in allowing for remote control of devices
JumpCloud is a great solution for any company that has remote workers.
What do you like best about the product?
Easy to use, I use it everyday, it helps me managing my MFA, passwords, and applications. It enables me to open quickly a ticket for support on any app.
works as if nothing is installed on my machine.
works as if nothing is installed on my machine.
What do you dislike about the product?
Sometimes the MFA to acces the user account on my laptop lags, and when I'm not connected to wifi (for example when traveling) it is almost imposible to access the machine.
What problems is the product solving and how is that benefiting you?
My main problems are regarding the partner portal, not as a user, they are doing great for user experience. Maybe just an emergency access to my pc when I'm not connected to wifi.
Easy to use
What do you like best about the product?
The best thing about the platform is that you can roll up the accounts created for the users and thus have everything in the same system.
What do you dislike about the product?
It's very personal, but I think just for me it's a little bit complicated the commands that can be applied using jumpcloud depending on the operating system
What problems is the product solving and how is that benefiting you?
Users used to manage countless passwords, so they were quite confused. Now that everything is unified, it's much simpler to track and unify all the passwords on the platform.
Great experience with jumpcloud no issues
What do you like best about the product?
What I like about JumpCloud is how user friendly it is and secure
What do you dislike about the product?
There is no issues with jumpcloud we are very pleased
What problems is the product solving and how is that benefiting you?
managing new staff and creating computer company profiles
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