JumpCloud
JumpCloud, Inc.External reviews
3,775 reviews
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External reviews are not included in the AWS star rating for the product.
Streamlined Compliance with Automation Focus
What do you like best about the product?
I like JumpCloud's automation-first design that helps reduce repetitive admin tasks. The initial setup was fast.
What do you dislike about the product?
Setting up the best access configurations and creating fine-grained roles can be time-consuming initially.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for compliance by enforcing password policies, setting device standards, and reducing audit failures with consistent security policies. Its automation reduces repetitive admin tasks.
Efficient, Easy Access to Multiple Platforms
What do you like best about the product?
I like JumpCloud for its ease of use and how it usually logs me on quickly. The initial setup was good, being quick and simple. I also appreciate how it keeps the passwords safe, which is really important for logging in to many platforms.
What do you dislike about the product?
Sometimes it doesn't connect to all my apps, but it's fine usually.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for logging into many platforms, keeping my passwords safe, and it logs me on quickly. It's easy to use.
Effortless User Management, Powerful Tracking
What do you like best about the product?
I like JumpCloud because it's easy to use. Once you understand the system, creating users and permissions is easy. With multiple clients and users, not all need the same permissions, and we can easily create those and deploy them very easily. The initial setup was very easy, and once you understand the product, setup is simple.
What do you dislike about the product?
The interface at times can get a little hard to see when you are looking at large groups. Having a better way to manage this would be helpful.
What problems is the product solving and how is that benefiting you?
I use JumpCloud to track and monitor systems for multiple clients in different locations, making it easy to create and customize user permissions.
Automation-First with Some Notification Concerns
What do you like best about the product?
I appreciate JumpCloud for its focus on IT cost reductions and its ability to mitigate shadow IT access risks by providing visibility into who has access to which application. I like the automation-first design, which enhances efficiency. I also find the setup process to be very fast, making it easy to get started.
What do you dislike about the product?
I don't like the notification overload in JumpCloud. Alerts could be better prioritized to reduce admin fatigue.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for IT cost reductions and it mitigates shadow IT access risks by giving visibility into who can access each application.
Effortless Access Management, Perfect for Scaling
What do you like best about the product?
I like that JumpCloud scales smoothly with company growth, which is really important for us as we expand. I also appreciated the fast initial setup, which made getting started with JumpCloud hassle-free.
What do you dislike about the product?
I find mobile device support to be lacking.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for role-based access control, solving inconsistent access permission issues. It scales smoothly with company growth.
Effortless Multi-OS Management with Top-Notch Security
What do you like best about the product?
I find JumpCloud's strong MFA option really valuable because it balances security and user convenience. I also appreciate how easy it was to set up JumpCloud.
What do you dislike about the product?
Device management limitations
What problems is the product solving and how is that benefiting you?
I use JumpCloud for cross-platform device management, handling Windows and Mac OS under a single policy framework. It balances security with user convenience through a strong MFA option.
Effective Zero Trust with Smooth Setup
What do you like best about the product?
I use JumpCloud for passwordless login adoption using MFA and device trust to reduce password dependency, which helps with password-related security breaches. I like the built-in zero trust approach because it doesn't require complex network configuration. The initial setup of JumpCloud for my team was smooth.
What do you dislike about the product?
Policy management visibility. It's not always easy to see how multiple policies overlap.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for passwordless login adoption with MFA and device trust to reduce password dependency and prevent password-related security breaches.
Streamlined Onboarding with Minor Reporting Limitations
What do you like best about the product?
I like that JumpCloud provides zero trust access control by enforcing identity-based authentication instead of network-based trust. The cloud-native directory removes the headache of maintaining on-premises Active Directory. The automation of account creation and app access helps to cut down on manual user onboarding delays. This gives me instant onboarding confidence and was very fast to set up.
What do you dislike about the product?
I find the limited native reporting depth in JumpCloud to be lacking.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for zero trust access control and automating user onboarding, solving manual delays. Its cloud-native directory eliminates the need for maintaining on-prem active directories.
Streamlined IT Management with Cost Savings
What do you like best about the product?
I appreciate that JumpCloud makes managing user access and provisioning much easier, especially when dealing with over 500 users and 150 applications. The SSO integration is a significant time-saver, and the custom reporting feature simplifies report generation for us. Integrating multiple Active Directories into JumpCloud has made our work more efficient. I also like that we can manage everything on one platform, cutting costs by not needing additional remote apps or password management tools. The initial setup was straightforward, thanks to user-friendly documentation and a supportive team. The user interface being user-friendly adds to the overall ease of use.
What do you dislike about the product?
Maybe on password manager, would JumpCloud have a cloud version? The installing is a bit challenging as we have endpoint baseline which prevents users from installing apps. Need to run another installing command. And sometimes the items are not synced. We need to edit and re-sync.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies user access de/provisioning for over 500 users across 150 applications with SSO integration. It integrates features like remote assist and password management, reducing costs on separate tools. Custom reporting and managing multiple Active Directories make operations more efficient.
Seamless User Management with Cross-Platform Support
What do you like best about the product?
I appreciate JumpCloud for its true cross-platform support, which is really important for managing users across different systems and cloud apps. The ability to handle user identities by centralizing all user accounts is something that stands out for me, making it easier to manage devices and systems from one console.
What do you dislike about the product?
Initial setup complexity.
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes user accounts across devices, systems, and cloud apps, managing them from one console.
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