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JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

4 AWS reviews

External reviews

3,778 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    shashi .

A Reliable Cloud Directory for Modern IT Needs

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Jumpcloud it's very import to IT manage for AD to manage company users and devices.
we applied different - different policies on system as per requirement. ease to use and customer support is very good.
What do you dislike about the product?
Some features take time to find, and navigation could be smoother.
What problems is the product solving and how is that benefiting you?
Simplifies User & Access Management

Problem: Manually adding, removing, or updating user access across multiple platforms was time-consuming.
Benefit: JumpCloud provides a single dashboard to manage users, permissions, and authentication for Windows, macOS, and Linux.

So very useful for tools for IT.

JumpCloud saves time, reduces security risks, and makes IT management much more efficient.


    Liyana N.

JumpCloud is a reliable platform

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
JumpCloud is a good platform in terms of authentication and authorization as well as user access and management rights.
What do you dislike about the product?
JumpCloud's Android MDM need improvement especially in its reporting part.
What problems is the product solving and how is that benefiting you?
JumpCloud can connect user to any resource from any location on our devices with one secure identity all from the cloud.


    Information Technology and Services

Friendly Interface and Enhance Security in Workplace

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Can access through many OS such as Windows, Linux, MacOS, Android and iOS. Jumpcloud also can set many security features and user can choose what to install for security features that was provided in the product. More over, can easily remote to user platform and only using agent for product installation.
What do you dislike about the product?
The issue that encounter is cannot customize as the user want, such as the information for Android platform.
What problems is the product solving and how is that benefiting you?
As for me is Android Kiosk Mode because this mode can manage by Administrator and the users cannot modify the apps willingly.


    Izat Fairuz M.

Protect my id and data

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Jumpcloud is very easy to access everywhere and very secuJumpCloud helps protect my data and identity from being compromised by hackers. Thank you, JumpCloud.re.
What do you dislike about the product?
Some of the old Android versions cannot support
What problems is the product solving and how is that benefiting you?
no need provide the physical appliance


    chirag .

Makes IT Management Easier & More Secure

  • March 03, 2025
  • Review provided by G2

What do you like best about the product?
using jumpcloud we can add and remove jumpcloud users and device easily and on device implementation is very easy . we daily use jumpcloud. lots of feature available in jumpcloud.
What do you dislike about the product?
There is no something to dislike but maybe some expensive.
What problems is the product solving and how is that benefiting you?
problem: need to manage device and users and need to apply password policies and many more problems.

solution: According to my requirement jumpcloud fitted on my scenario. Jumpcloud features is very awesome. easy to manage users and device and we applied lots of policies on devices.


    aisha .

Makes User & Device Management So Much Easier

  • March 03, 2025
  • Review provided by G2

What do you like best about the product?
Cross-Platform Support – Works smoothly with Windows, macOS, and Linux, which is a best for Our IT Team and Works well for managing users across different locations without needing on-prem servers. implementation is very easy.
What do you dislike about the product?
The dashboard is functional, but it could be more intuitive.
What problems is the product solving and how is that benefiting you?
Managing Users Across Multiple Platforms

Problem: Handling user access for Windows, macOS, and Linux devices was complicated.
Benefit: JumpCloud provides a centralized directory that works across all platforms, making user management seamless.

Device Compliance & Security

Problem: Enforcing security policies like encryption and software updates was challenging.
Benefit: JumpCloud allows us to set policies that automatically apply across all devices, ensuring compliance. (It's is very important and we love this part for Jumpcloud)


    vishal .

Great for Centralized User Management

  • March 03, 2025
  • Review provided by G2

What do you like best about the product?
Creating, updating, and managing user accounts across different platforms is seamless. The ability to enforce security policies centrally is a big plus and run a command using command section. support system is very good.
What do you dislike about the product?
Some areas of the admin panel feel a bit cluttered.
What problems is the product solving and how is that benefiting you?
Centralized User Management

Problem: Managing users across multiple platforms (Windows, Linux, macOS) was very big issue with traditional directory services.
Benefit: Jump Cloud provides a unified cloud directory, allowing seamless user provisioning, access control, and authentication across devices and applications. This is very awesome.

Password & Credential Management

Problem: Users managing multiple passwords led to security risks and frequent password reset requests.
Benefit: Jump Cloud integrates with SSO and passwordless authentication, making logins more secure and reducing IT support workload. I am IT person so I understand this is very problem solving device.


    ragini .

Enjoy with working with jumpcloud

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
What I like best about Jump Cloud is its centralized user and device management. The multi-factor authentication (MFA) adds that extra layer of security, which is crucial for preventing unauthorized access. ease to use and customer support is very best. i daily use and maybe most of the time we using jump cloud as my role.
What do you dislike about the product?
Especially for smaller companies or those with a large number of users. Some businesses may find the pricing a bit on the higher side compared to other directory and identity management solutions.
What problems is the product solving and how is that benefiting you?
Centralized Directory Management:
Before JumpCloud, we had multiple systems for managing users, permissions, and devices. Now, we have everything in one place. It's much easier to onboard new employees, manage their access to various tools, and quickly update permissions as roles change.

password policy is very ease to use and using command section we run modify commands on multiple systems.


    prakhar .

love with software very ease to use

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
Easy to set up and manage and Good support and resources so overall experience is very good.
What do you dislike about the product?
pricing can get expensive according market other tools.
What problems is the product solving and how is that benefiting you?
it was essential for us to have a centralized platform to manage user access, devices, and security policies, and Jump Cloud fits perfectly. We now have full control over our employees' devices, whether they’re in the office or working remotely. This has been particularly helpful in enforcing security policies and ensuring our data remains protected. The platform is reliable, secure, and easy to use.


    Navneet .

Best tool of using in Ease to use

  • February 28, 2025
  • Review provided by G2

What do you like best about the product?
IT's very simple to use, and we only need 2 months to deploy in each system and conduct daily meeting with jumpcloud support team. jumpcloud have lots of features.
What do you dislike about the product?
Some times issues with mac agent, but over all good.
What problems is the product solving and how is that benefiting you?
may policies we applied with using jump cloud like encryption and password policy and wallpaper change and using jump cloud we support my team using remote support option it's very helpful for every person in IT. user to device to bind and then applied different types as we required.