JumpCloud
JumpCloud, Inc.External reviews
3,919 reviews
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Secure Remote Access
What do you like best about the product?
Since our workforce is 100% remote, JumpCloud allows us to access the documents securely and remotely.
What do you dislike about the product?
It is a bit expensive for our small organization.
What problems is the product solving and how is that benefiting you?
Currently, not too many issues.
Simple, smooth, limitless.
What do you like best about the product?
My favorite thing is being able remotely connect to one of my employee’s computers when they have issues.
What do you dislike about the product?
The only thing I dislike is I wish that there was a solid mobile app experience. This would be a huge help to me.
What problems is the product solving and how is that benefiting you?
JumpCloud is helping us migrate from the Entra MDM and providing us with a better solution for that.
Easy to use interface
What do you like best about the product?
Very easy to use, even with multiple accounts
What do you dislike about the product?
I have not had any issues yet. The system has just worked as intended thus far.
What problems is the product solving and how is that benefiting you?
Everything from user login security to MDM
IT engineer
What do you like best about the product?
Ease of use, ease of implementation,
customer support
number of features,
ease of integration.
customer support
number of features,
ease of integration.
What do you dislike about the product?
Resetting a user password and getting back online can be challenging, but we can tackle it effectively.
What problems is the product solving and how is that benefiting you?
deyployment apps management
JumpCloud: A Powerful and Versatile IDP and MDM Solution
What do you like best about the product?
JumpCloud excels as an Identity Provider (IDP) with robust MDM capabilities, making it incredibly helpful for tasks like installing and enforcing the EDR agent used by our cybersecurity team. The ease of adding SSO applications and the seamless Cloud LDAP functionality are also standout features, simplifying user management and access control. Additionally, their support is excellent, with issues always escalating efficiently to ensure quick resolutions.
What do you dislike about the product?
While their password manager product meets the company's needs, it still lacks some functionalities that competitors offer, which would greatly improve daily operations. That said, it’s a product that’s constantly evolving.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving several key problems for us, delivering significant benefits. It provides secure remote support, allowing us to phase out other, less secure tools we previously relied on. It has also streamlined our company's SSO, centralizing access controls within JumpCloud for better management and security. Additionally, JumpCloud enables us to enforce critical policies, such as device encryption, managing and securely storing the encryption keys, ensuring our computers remain protected.
All good things to say about our experience with utilizing JumpCloud for our complex environment.
What do you like best about the product?
Simplified IT management, Advanced Security, and we have seen an increase in productivity.
What do you dislike about the product?
No downsides, other than the Cost. We are a small company with a small budget.
What problems is the product solving and how is that benefiting you?
Simplifying IT Management with limited IT resources and end-user customer service and satisfaction.
Jumpcloud is future to centralized the device and user account management in single console.
What do you like best about the product?
JumpCloud is provide built-in zero trust framework to manage user profiles/accounts, all OS devices, along with the multi authentication policies. JumpCloud console interface is easy to operate and easy to deploy the security policies as per the organization standards.
JumpCloud also provide sso for multiple applications, create conditional access policies accordingly.
JumpCloud can be integrated with O365 to import and maintained the users account. Customer support is available 24*7 for smooth implementation. We can schedule device insights reports on daily purpose.
Overall JumpCloud is best choice to bypass Active Directory.
JumpCloud also provide sso for multiple applications, create conditional access policies accordingly.
JumpCloud can be integrated with O365 to import and maintained the users account. Customer support is available 24*7 for smooth implementation. We can schedule device insights reports on daily purpose.
Overall JumpCloud is best choice to bypass Active Directory.
What do you dislike about the product?
1. Password sync is not bidirectional between O365 & JumpCloud user account.
What problems is the product solving and how is that benefiting you?
Many organisation have different identity systems for different resources (on prem AD, cloud apps, servers), but Jump cloud provides a unified cloud + device management platform.
With multiple systems and devices, enforcing consistent policies (MFA, encryption, device compliance) becomes difficult. Jump cloud gives central enforcement of policies across users/devices/apps.
With multiple systems and devices, enforcing consistent policies (MFA, encryption, device compliance) becomes difficult. Jump cloud gives central enforcement of policies across users/devices/apps.
Very Complete System to Integrate all you need into one place!
What do you like best about the product?
JumpCloud is highly regarded for its cloud-based directory and identity management solutions. It simplifies device management, centralized authentication, and secure access across various platforms. Users appreciate its ease of integration, security features, and scalability, making it a strong choice for IT teams managing remote work environments
What do you dislike about the product?
Better support for certain VPN applications and enhanced identity synchronization.
What problems is the product solving and how is that benefiting you?
JumpCloud simplifies identity and device management for businesses, especially those with remote teams. It provides centralized authentication, secure access control, and cross-platform device management. Key benefits include enhanced security with MFA and SSO, scalability, and cost efficiency by reducing IT overhead.
The jumpcloud is easy to use. Most useful for IT industry
What do you like best about the product?
It simplifies IT management by offering a centralized solution for user identity, device management, and security policies across different operating systems. I especially appreciate its ease of deployment, intuitive interface, and seamless integration with tools like Google Workspace, Microsoft 365, and various SSO applications. Features like Zero Trust security, remote device management, and automated onboarding/offboarding are incredibly useful. Overall, JumpCloud helps streamline IT operations while enhancing security and user experience.
What do you dislike about the product?
Nothing else, because this was really helpful.
What problems is the product solving and how is that benefiting you?
his eliminates the need for multiple tools and simplifies administration, especially in remote and hybrid environments. It’s helped me manage users and devices more efficiently, enforce consistent security policies across platforms (Windows, macOS, Linux), and streamline onboarding/offboarding processes. The result is better productivity, improved security, and reduced operational overhead.
AMAZING!
What do you like best about the product?
Just the ease of use. It has all the tools I need to make sure all of our employees laptops are well setup and secured. Use it every day to maintain a secure environment. It was too easy to implement too! Me and my colleague worked on implementation and then integrating it with our employees laptops was a piece of cake!
What do you dislike about the product?
I don't want to say I disliked it, I just think it would be best if when we run a command, we got a prompt or a pop up with a hyperlink to the results or something like that.
What problems is the product solving and how is that benefiting you?
Security, mostly. It just help us keep the laptops safe from any unwanted software, we are forcing a password change as part of our policies and it just adds an extra security layer that our clients love.
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