JumpCloud
JumpCloud, Inc.External reviews
3,951 reviews
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JumpCloud MDM - Managing the macOS and Windows devices & a good choice of remote management.
What do you like best about the product?
Jumpcloud is an all in one cloud directory that allows us to manage SSO, device management, user management & multiple services. Managing all the operating systems - Windows, macOS and Linux on a single Platform. It is easy to use, quick to implement and offers seamless integration with various services.
What do you dislike about the product?
MDM is good but lacks deep mobile controls especially for Android/iOS.
What problems is the product solving and how is that benefiting you?
Before jumpcloud managing user accounts in different different platforms and services was time consuming. We can manage the all operating systems in single platform to saving the IT Time. Also jumpcloud provide his own remote control we didn't depend on other tools.
Reduced the IT workload.
Faster onboarding and offboarding.
Reduced the IT workload.
Faster onboarding and offboarding.
A holistic all in one IT governance stack
What do you like best about the product?
Jumpcloud has been amazing at streamlining our entire tech stack in the way we provide services to our internal users and customers.
The SSO coupled with the MFA and Identity Management provide a very robust framework that has successfully replaced our legacy open-source solutions. The MDM which was one of the key reasons which we adopted jumpcloud in the first place has simplified our device management process as well ensuring user devices are secure whilst being a lightweight solution.
The SSO coupled with the MFA and Identity Management provide a very robust framework that has successfully replaced our legacy open-source solutions. The MDM which was one of the key reasons which we adopted jumpcloud in the first place has simplified our device management process as well ensuring user devices are secure whilst being a lightweight solution.
What do you dislike about the product?
Post sales & Technical Support could be improved on.
What problems is the product solving and how is that benefiting you?
Through mobile device management, we were able to enforce endpoint security posture throughout our organization.
The integration of policy management
What do you like best about the product?
The integration of policy management is highly streamlined, making it easy to apply policies efficiently.or the patch management feature is particularly well-received, offering a seamless process for updating the operating system.
What do you dislike about the product?
The application store feature is currently unavailable for applications example: Self service, Company portal, which limits user autonomy. Additionally, software management has certain limitations; if these are expanded, the process would become significantly more efficient and user-friendly.
What problems is the product solving and how is that benefiting you?
Since everything is cloud-based, management becomes significantly easier and more centralized.JumpCloud simplifies identity and device management across Mac, Windows, and Linux devices. It enhances security with MFA and conditional access, centralizes user and device control, and supports seamless remote work. This reduces administrative overhead, improves user satisfaction, and strengthens our overall security posture.
JumpCloud is a great tool
What do you like best about the product?
I like the ability to troubleshoot issues remotely using the remote assist
What do you dislike about the product?
The users page UI. It could be like the devices page.
What problems is the product solving and how is that benefiting you?
It enables us manage our users and devices seamlessly.
Simplifies application login
What do you like best about the product?
I like jumpcloud because I only need a single password to access all my company's applications and a second factor of authentication(2FA).Jumpcloud has integrated all the applications used by my company
What do you dislike about the product?
Jumpcloud sometimes does not display the user login screen. It is necessary to refresh the web browser.
What problems is the product solving and how is that benefiting you?
Use of a unique password with 2FA. And change of password in accordance with company policy.
JumpCloud is a worthwhile tool for easy-to-use IT systems management
What do you like best about the product?
I love that it can be configured to manage passwords and complete user management, and its service works well because it is extremely secure as it supports multiple authentication methods.
What do you dislike about the product?
Since Ive been using it Ive encountered some problems but so far they are not serious.
What problems is the product solving and how is that benefiting you?
This software is incredibly good at simplifying account and indentity management, access and device management in one place, and solving multiple problems at once.
Identify management that simplifies all user management work
What do you like best about the product?
I like JumpCloud because it offers us a single user directory and the execution of scripts on different servers. It is also very cost effective and easy to use. It gives us a lot of peace of mind and it really works great.
What do you dislike about the product?
Nothing to say here. Everything has been great with JumpCloud.
What problems is the product solving and how is that benefiting you?
We do many thing with JumpCloud, such as easily synchronizing users, applying passwords, and managing identities and access, all in one place, and solving many problems by providing access to users who need it for their jobs.
I think perfect for tool for device management
What do you like best about the product?
The best thing we like is how easy it makes managing devices, especially in a remote or hybrid work environment.
What do you dislike about the product?
Initial setup and configuration can be a bit overwhelming
What problems is the product solving and how is that benefiting you?
With the help of this software, solved the headache of managing users and devices across the different different platforms.
Great directory platform for user management with easy implementation
What do you like best about the product?
I like that it is simple and intuitive and has clear functions, such as identity and user management, in one place. I like that it is realiable and offers good documentation with an easy learning curve.
What do you dislike about the product?
The documentation is extensive, complete, and easy to understand, but it is not updated when new features are added.
What problems is the product solving and how is that benefiting you?
JumpCloud solves problems and greatly benefits us in managing password access through the application of login and password policies, and all its functions are excellent and have been very helpful.
JumpCloud - Excellent solution with features to easily manage users and devices
What do you like best about the product?
I liked Apples MDM and its integration with Cloud Directory. Additionally, it offered good documentation to easily learn how to use and manage users, as well as to effectively manage SSO. I can admit that it is a simple and good product.
What do you dislike about the product?
It would be useful to add subfolders in the password manager.
What problems is the product solving and how is that benefiting you?
The problems were solved and quite beneficial, as JumpCloud allows us to manage password compliance and the cloud directory service is incredible, simplying account management and control, and providing easy and seamless access.
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