JumpCloud

JumpCloud, Inc.

Reviews from AWS customer

5 AWS reviews

External reviews

3,951 reviews
from and

External reviews are not included in the AWS star rating for the product.


5-star reviews ( Show all reviews )

    Prateek B.

Secure an flexible Secure identity management tool

  • March 28, 2025
  • Review provided by G2

What do you like best about the product?
Jumplcloud is an efficient and reliable solution that simplifies identity and device management much more simply. Total Centralized user authentication can be achieved with Jumpcloud across different platform apps. Managing Device groups, Policy management, and identity provides is simple and easy to get started with. It offers detailed insights that are very helpful in maintaining security standards.
What do you dislike about the product?
The setup process is quite simple and straightforward but initially requires a tech-special even when configuring with a third party. Also, I didn't find the app that useful as compared to web edition.
What problems is the product solving and how is that benefiting you?
Jumcloud plays a crucial role when it comes to device identity management and access control. It eliminates the need for maintaining users and their devices across different systems and applications. Everything can be managed from a single dashboard and offers total control over the security. Another benefit and biggest use case is that it eliminates the need of manually removing user and devices from multiple system, with Jumpcloud it can be done from a single place quickly and efficiently.


    Elisa A.

JumpCloud is a secure tool that takes idendity management to the next level

  • March 27, 2025
  • Review provided by G2

What do you like best about the product?
The first thing I liked was the flexibility and implementation, which offers good features for managing user access and saves us a lot of time. Additionally, I can manage all users and endpoints from the console. It allows us to optimize processing for our administration team and everything works perfectly. I loved it.
What do you dislike about the product?
Nothing negative at the moment because its on the right track so far.
What problems is the product solving and how is that benefiting you?
I use most of its functions to facilitate our work environment. It manages identities, access and authentication, and solves many problems for us. Overall, it reinforces safety, which is great.


    Oliver D.

Ive been using JumpCloud for a while now and Ive really loved everything about it

  • March 24, 2025
  • Review provided by G2

What do you like best about the product?
My fisrt impression was how easy it was to implement and that it only takes a few minutes to get ip up and running. I like that it simplifies the IT work, the system is simple, the web interface is easy to use, and its graphical dashboard is amazing.
What do you dislike about the product?
There is a difference in functions depending on the operating system, its something strange, I dont know why it happens.
What problems is the product solving and how is that benefiting you?
It is widely use as a central directory for identity and access management, providing access to devices and users. I loved the service and how it solved the problems of users working remotely and simplified the onboarding processes.


    Soe A.

JumpCloud is used to simplify user management

  • March 17, 2025
  • Review provided by G2

What do you like best about the product?
I love this solution because it is very easy to start a single site and run scripts, and you can manage many users in groups within the portal and grant access to the necessary systems.
What do you dislike about the product?
So far everything is positive and thats why I wont say anything here.
What problems is the product solving and how is that benefiting you?
Thanks to JumpCloud, we are able to manage identity and access for many users, and leverage its functionality, provide them with user access, and management with enough password applications and mobile access. It is an excellent one-stop solution with excellent fluidity.


    Diane G.

Secure cloud storage with JumpCloud

  • March 12, 2025
  • Review provided by G2

What do you like best about the product?
Easy to use and manage user accounts and access. I like how intuitive it is and how easily multiple accounts can be managed. I also loved their hosted local directories, which help us meet the requirements. I loved it.
What do you dislike about the product?
Just some minor issues with the interface updates.
What problems is the product solving and how is that benefiting you?
It is valuable to me, especially for its easy setup and its excellent features and functionality. Moreover, it is software that meets my identity and access management needs, as well as remote support.


    Samar G.

Powerful and Robust Cloud Based Directory

  • March 07, 2025
  • Review provided by G2

What do you like best about the product?
Jumpcloud removes the hassle we had to manage earlier of managing user identities and their devices. It's easy to deploy resources directly without worrying about permissions and devices. It Supports all major protocols like LDAP, SAML and more thus making it more powerful. The ability to be integrated with other apps like google workspace, microsoft and other solution makes it even more useful.
What do you dislike about the product?
If more deep, detailed insights could be available, then it could benefit us for measuring device performance and security events.
What problems is the product solving and how is that benefiting you?
Jumpcloud eliminates the uses of multiple identity management and brings everything like auth, device and user management and much more into a single platform. It allows us to enforce certain security policies that helps in maintaining a secure environment.


    Pawan .

A Solid Cloud Directory for Modern IT Needs

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Easy User & Device Management – No more manually updating user accounts across multiple systems. Everything syncs from one dashboard.

Great for Remote Work – Our team can securely log in from anywhere without needing a complicated VPN setup.

Customer support is very good and strong.
What do you dislike about the product?
Sometimes, user changes take a little longer to apply across devices.
What problems is the product solving and how is that benefiting you?
User Management in One Place

Before JumpCloud, managing users across different devices and applications was messy. Now, we can easily add, remove, and update user access from a single dashboard.

Works on All Devices

We have a mix of Windows, Mac, and Linux users. JumpCloud manages them all without issues, which was a challenge before.

We applied many policy on jumpcloud users like password lock in 5 minutes.


    shashi .

A Reliable Cloud Directory for Modern IT Needs

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Jumpcloud it's very import to IT manage for AD to manage company users and devices.
we applied different - different policies on system as per requirement. ease to use and customer support is very good.
What do you dislike about the product?
Some features take time to find, and navigation could be smoother.
What problems is the product solving and how is that benefiting you?
Simplifies User & Access Management

Problem: Manually adding, removing, or updating user access across multiple platforms was time-consuming.
Benefit: JumpCloud provides a single dashboard to manage users, permissions, and authentication for Windows, macOS, and Linux.

So very useful for tools for IT.

JumpCloud saves time, reduces security risks, and makes IT management much more efficient.


    Liyana N.

JumpCloud is a reliable platform

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
JumpCloud is a good platform in terms of authentication and authorization as well as user access and management rights.
What do you dislike about the product?
JumpCloud's Android MDM need improvement especially in its reporting part.
What problems is the product solving and how is that benefiting you?
JumpCloud can connect user to any resource from any location on our devices with one secure identity all from the cloud.


    Information Technology and Services

Friendly Interface and Enhance Security in Workplace

  • March 04, 2025
  • Review provided by G2

What do you like best about the product?
Can access through many OS such as Windows, Linux, MacOS, Android and iOS. Jumpcloud also can set many security features and user can choose what to install for security features that was provided in the product. More over, can easily remote to user platform and only using agent for product installation.
What do you dislike about the product?
The issue that encounter is cannot customize as the user want, such as the information for Android platform.
What problems is the product solving and how is that benefiting you?
As for me is Android Kiosk Mode because this mode can manage by Administrator and the users cannot modify the apps willingly.